D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-855 => Topic started by: celestial on March 18, 2008, 05:34:39 PM
-
I was finally able to contact Customer Support and got a case number for an RMA of my DIR-855 router. I was sent an email to go to a website to obtain my RMA. The question I have is, will this website allow me to do a cross-ship?
I cannot return the router without having something to replace it. Should I call Customer Service again?
Regards,
Mel
-
Yes, the RMA website has an option to do cross shipment.
-
Not all units can be cross-shipped.
-
Cross shipping on that will be handled by a live CS or support tech.
I can give you the contact infromation via a PM if it's needed.
-
I would appreciate that.