D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: Truukk on October 31, 2010, 10:56:21 AM
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Im getting my DGL-4500 in the mail tomorrow, Id like to know what is the most stable firmware version to use while hardwired, Wont be using wireless. Sorry if its been posted already . Thanks :]
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Just use the one it comes pre set with, If you encounter any issues just let us know and we will help you resolve those issues. I am currently using the latest firmware and it works perfect. I never really had any issues with the DGL 4500. Have a great day Cya
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Chris
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Ok thank you :] . Ill let yall know how it goes when I get it hooked up
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FYI,
If it works don't fix it!!! ;D
Hope it works well, check out the gaming and gamefuel sticky for some set up options to use. They work will, tried and tested. Let use know if you have any questions. Here to help out.
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I read the 2 ps3 thread..Im not really getting it, Im guessing just the way it was typed out and the pics that throw me off. Thats what ill be doing, I have 2 ps3's Which mine will be hardwired. and my brothers will be wireless. And both pcs will be hardwired. The router I got now works fine with both online at the same time..If I dont see any difference in it without game fuel and stuff I just wont touch it
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Kewl, well, please definately ask questions about gamefuel and such on here man. It should work out of the box however some of the features of the 4500 are not enabled by default out of the box so you wont get any benfit until you enable and configure them. We'll help you if you need to get them going. You can review the gaming and gamefuel sticky for some information that I put together about xbox, however these rules can be used for PS's as the only thing that I think you have to do is make sure the ports being used are the PS ports they provide. All the other information in the sticky pertains to general use and set up. The reason I used Xbox is that I don't game on PS. ::) Get a hold of LookInToMyEyes as he's help others get there PS's going. It's not hard. Be sure to try G mode only @ 2.4Ghz for wireless. This provides the best signal for wireless gamers. Let us know how it goes.
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Ok thank you sir, Ill update this thread when I get hooked up :]
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Oh wanted to ask you, what ISP service do you have? DSL or cable? IF DSL, and the modem as an internal router, have the ISP bridge the modem to the 4500 router, you'll see issues connecting to game servers has having 2 routers on the same line inhibits proper connections. Cable modems don't have this generally. One the DSL is bridge, it will be just like a modem only and you should be good to go. See this and dealt with this before. ::)
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I have cable with mediacom cable internet 20mbps down. and I have a rca DCM42 cable modem they gave me
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I might recommend getting the Motorola SB 6120 modem if your ISP supports DOCSIS 3.0. Mine just started supporting it and was able to get it online. This is the best stand alone cable modem. Generally ISP only give a generic or sub standard modem. Most ISP don't mind uses having there own. This also negates some rental fees ISP have for there modems. ::)
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77 bucks on amazon not bad at all got good reviews also. I will call them in the morning and see if they support that modem
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I got mine at Radio Shack...I wanted the ability to take it back if it didn't work..so I spent the $100 for it in town. Hope they support it...Seems to make a good match with the 4500. Let us know how it all goes.
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Just an update, I talked to a bud of mine at mediacom, He said " As for the SB6120, unfortunately these modems currently have a known issue with our services. Please note, however, that the primary benefit of the modem would go unused at 20mbps or lower speeds (no connecting to multiple downstreams)."
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Thats a shame, well, give what you have a try, if not you could get a lower end Motorola modem that would work on there system. :-\
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Just an update, I talked to a bud of mine at mediacom, He said " As for the SB6120, unfortunately these modems currently have a known issue with our services. Please note, however, that the primary benefit of the modem would go unused at 20mbps or lower speeds (no connecting to multiple downstreams)."
While there could be a issue with your certian ISP, I don't see how having a QoS cap under 20Mb would effect it. You don't channel bond based on use, you channel bond if your ISP has support for it in your area. Its like 3G on your Cell. You don't swap to 3G when you download something big, your phone auto connects at that speed if its available in the area when you turn your phone on. Just FYI.
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Ah ok I didnt know that, I will call the main office tomorrow just to verify it.
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From what Tricky said and from what my modem is going, I guess my modem is bonding on a 10Mb connection. Again, probably ISP supported if they do. I get the solid blue light on the Receive.
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I may get it anyways regardless of if it helps any. As of right now my net is being stupid. Something to do with the CMTS and CRCs, My connection going from 23mbps down to 5mbps all the time..It could be the modem router I have now or the cable line itself. Ive had 3 techs so far come out and still have yet to fix it
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Well before you buy it make sure they have the firmware built for it or it won't work.
::Update:: Checked, looks like they are atleast running DOCSIS 2.0.
Post on MediaCom's Forums (http://mediacomcable.com/CustomerSupport/forum/index.php?topic=95.0)
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buy it local so if it doesn't work, you can get the refund easily. I got mine at radio shack and got a full refund on the 1st try. My ISP was on DOCSIS 2 and it wouldn't work. >:(
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I read the 2 ps3 thread..Im not really getting it, Im guessing just the way it was typed out and the pics that throw me off.
I am terribly sorry if my guides are throwing you off, it was never design to make things more complicated, but to rather make things more simpler for the users. I assure you once you start reading it, you will surely understand it! If you have any questions please post them and we will try out best to help you. http://boardsus.playstation.com/t5/PlayStation-Network/Gaming-and-GameFuel-Setup-For-PlayStation-3-amp-PSN-DGL-4500/td-p/45499731 (http://boardsus.playstation.com/t5/PlayStation-Network/Gaming-and-GameFuel-Setup-For-PlayStation-3-amp-PSN-DGL-4500/td-p/45499731)
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Chris
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Yea, I didnt mean to say that DOCSIS 2.0 mean it would work. Theres several parts to working with the modem. It needs to ATLEAST be DOCSIS 2.0 compatible and have a firmware built for the modem. Which from that posts, it WILL work. That will only make it run like a SB510U though. Then you need to have channel bonding. Then you need support to spread bandwidth over those channels. And usually you get a whole bunch of other boosts to performance around then.
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I am terribly sorry if my guides are throwing you off, it was never design to make things more complicated but to rather make things simpler for the users. I assure you once you start reading it, you will surly understand it! If you have any questions please post them and we will try out best to help you. http://boardsus.playstation.com/t5/PlayStation-Network/Gaming-and-GameFuel-Setup-For-PlayStation-3-amp-PSN-DGL-4500/td-p/45499731 (http://boardsus.playstation.com/t5/PlayStation-Network/Gaming-and-GameFuel-Setup-For-PlayStation-3-amp-PSN-DGL-4500/td-p/45499731)
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Chris
Yea that one seems alot better. I just posted on there :p I didnt know you were on the ps forums..I stay on there majority of the day :D
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I am glad you was able to understand my guide! I also assure you its a top notch guide!
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Chris
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I am terribly sorry if my guides are throwing you off, it was never design to make things more complicated, but to rather make things more simpler for the users. I assure you once you start reading it, you will surely understand it! If you have any questions please post them and we will try out best to help you. http://boardsus.playstation.com/t5/PlayStation-Network/Gaming-and-GameFuel-Setup-For-PlayStation-3-amp-PSN-DGL-4500/td-p/45499731 (http://boardsus.playstation.com/t5/PlayStation-Network/Gaming-and-GameFuel-Setup-For-PlayStation-3-amp-PSN-DGL-4500/td-p/45499731)
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Chris
Chris you did fine. And Truukk, don't feel bad that you didn't understand it. Somethings are just easy to do, but really hard to understand. At work, we played this game during training, where you tried to tell someone that knew nothing about cooking, how to make a PB&J sandwich. You think it would be easy, but it ends up a mess. I think it serves its purpose great, and people can always ask questions.
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Chris you did fine. And Truukk, don't feel bad that you didn't understand it. Somethings are just easy to do, but really hard to understand. At work, we played this game during training, where you tried to tell someone that knew nothing about cooking, how to make a PB&J sandwich. You think it would be easy, but it ends up a mess. I think it serves its purpose great, and people can always ask questions.
Oh dont get me wrong kudos to him for even doing it. Im pretty sure ill get it doing with ease when im actually looking at it on my laptop instead of just reading it and thinking about it. :p
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Thanks Trikein you sure know how to make someone feel good! Also Truukk don't worry I will assist you!, I will even set it up for you via team viewer if you like! But I would prefer you do it and get familiar with the router. As always have a great day! Cya around.
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Chris
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Yea Ill do it myself to get used to getting around in the router compared to my subpar netgear junk lol.
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Got the router im about to hook it up and see how it goes. Be back soon!
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That is really good news. Set it up and test it, do not add my rules right out of the box. You might want to test it out first see how it goes than add me rule and see if it did any improvements. Now I can officially welcome you to the forums! Congrats on your new DGL 4500!
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Chris
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That is really good news. Set it up and test it, do not add my rules right out of the box. You might want to test it out first see how it goes than add me rule and see if it did any improvements. Now I can officially welcome you to the forums! Congrats on your new DGL 4500!
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Chris
Thanks alot! Question, I opened it up and it said on a orange sticker that insert cd and run wizard first. Do I need to have the router all hooked up or does that mean run the wizard with my current router?
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Thats only if you use the Share port. Just connect it and log in to the routers web page at 192.168.0.1 in a browser. The CD is not needed.
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oh, Well I already did the cd :p I didnt know..better safe than sorry
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Im confused..I hooked it up, Did the install did not change one thing so far..I go from 16mbps on a speedtest on my old router to 1.89mbps download and my upload is 0.89.. It may be my internet being stupid again since they have yet to fix it. Is there anything special in the menu on the router I should change ?
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Quick update, Im sure it was cause of gamefuel being active. I disabled it and it seems to be running faster for the net. Could that be the problem?
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Something isn't setup right in gamefuel if your seeing a change after you turn it off. Make sure the Primary and 2ndary DNS IP addresses are filled in the Basic/Internet/Manual. DNS relay should be on.
I would run thru the gaming fuel sticky and for now, disregard the gaming and game fuel. Make sure you have static IPs on everything. Do some testing. If you see good speeds then go back and enable the game fuel and just add one Play station. Again, don't any any other devices like PCs, there not needed in gamefuel, just the PS devices. What FW is currently loaded right now on the 4500?
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Something isn't setup right in gamefuel if your seeing a change after you turn it off. Make sure the Primary and 2ndary DNS IP addresses are filled in the Basic/Internet/Manual. DNS relay should be on.
I would run thru the gaming fuel sticky and for now, disregard the gaming and game fuel. Make sure you have static IPs on everything. Do some testing. If you see good speeds then go back and enable the game fuel and just add one Play station. Again, don't any any other devices like PCs, there not needed in gamefuel, just the PS devices. What FW is currently loaded right now on the 4500?
Right now its Saturday, January 31, 2004 11:07:11 AM
Firmware Version : 1.21NA, 2009/07/09
that same up on the login page
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Ok, v1.21 did have issues on random hangs and disconnects for some people. V1.22 fixed all this. There hasn't been anything regarding FW for gamefuel itself that I know of. Mostly been other things. Let us know how it goes with static IPs and setting up one game console. Remember, just add the game console to the game fuel rule, don't add the PC.
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I did that, I get super good speeds while downloading on the pc. I turn it over to ps3 and the download speeds, And internet connection test only gives it a 2.0mbps
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The speed on the console with or with out game fuel on?
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With gamefuel on the ps3 gets 4.0mbps and 805k upload. Ill check what it is with it turned off
EDIT with it turned off I only get 2.3mbps..Still on a 20mbps connection youd think I would get more. The cable company still has to come out and check their lines though. That could be the problem
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ok, feel that this could be a configuration issue with game fuel and or the PS console. We not that your PC is fine so I feel the router is ok as well, just something in configuration. I presume the console is hard wired? Whats the condition of the cable and what is the distance of the wired cable going to the console?
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ok, feel that this could be a configuration issue with game fuel and or the PS console. We not that your PC is fine so I feel the router is ok as well, just something in configuration. I presume the console is hard wired? Whats the condition of the cable and what is the distance of the wired cable going to the console?
It may not be, I have it all disabled right now. And on my pc I was getting over 1.5meg a sec earlier and its dropped down to 400k right now. Also every single cable is brand new I bought them saturday, The cable to the console is I think a 5foot cable its not long at all since its right next to my computer desk
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so your seeing fluctuations in speed the PC as well? What does speedtest.net say your running at and what should you be running at? Can you test both with and with out the 4500? Also save off your 4500 config to file and after you try with and with out, I'd like you to try doing a full factory reset of the 4500, then do speedtest again with it online from the PC.
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so your seeing fluctuations in speed the PC as well? What does speedtest.net say your running at and what should you be running at? Can you test both with and with out the 4500? Also save off your 4500 config to file and after you try with and with out, I'd like you to try doing a full factory reset of the 4500, then do speedtest again with it online from the PC.
With the 4500
(http://www.speedtest.net/result/1013473488.png) (http://www.speedtest.net)
WITHOUT the 4500
(http://www.speedtest.net/result/1013474631.png) (http://www.speedtest.net)
Not much a difference. The cable guy ive been speaking to said its having trouble stay in sync with the CTMS, Also im suppose to be around 20mbps by the way
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the cable modem is having problems staying in sync?
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the cable modem is having problems staying in sync?
Something like that, He said "I don't mind at all. Your upstream and downstream signal to noise ratio drops to low at times. This normally causes packet loss. The downstream correctable code error rate is to high, which will cause lag. Also there is a high number of cyclic redundancy checks recorded on your modem which means that your modem and the CMTS have been having problems staying in communication with each other."
"Absolutely. We can get the SNR stabilized and in doing so, will be able to find the cause of the error rates on the modem. "
Ive been through 3 techs already trying to get it fixed.
Also how do I go about doing a full reset on the router ?
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ok so this is a ISP issue then.
You can do a full factory reset in tools and system.
Not sure if updating your FW will help any and the ISP seems to know that your having issue on the line. You could update the fw if you wanted to..just don't think it might help if any until they get you a clear and more stable signal on the line.
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Im gonna hold off on the FW, If my brother doesnt get disconnected all the time then I wont update it.Yea theres an issue with the line. 2 weeks ago I was getting stable speeds and it just goes all jacked up after that.
Also, I looked in the logs part of the router
[INFO] Sat Jan 31 12:06:39 2004 Blocked incoming TCP connection request from 211.144.112.20:35184 to 173.24.179.193:22
[INFO] Sat Jan 31 12:06:35 2004 Blocked outgoing TCP packet from 192.168.0.192:53776 to 65.197.197.67:80 as FIN:ACK received but there is no active connection
[INFO] Sat Jan 31 12:04:10 2004 Blocked incoming TCP packet from 198.107.130.132:5223 to 173.24.179.193:53770 as RST:ACK received but there is no active connection
[INFO] Sat Jan 31 12:01:22 2004 Allowed configuration authentication by IP address 192.168.0.199
[INFO] Sat Jan 31 12:00:02 2004 Blocked incoming TCP packet from 72.14.213.100:80 to 173.24.179.193:3235 as FIN:ACK received but there is no active connection
[INFO] Sat Jan 31 12:00:02 2004 Blocked incoming TCP packet from 74.125.47.139:80 to 173.24.179.193:3151 as FIN:ACK received but there is no active connection
Is that normal ?
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yes if those IP addresses aren't your ISPs addresses. This is normal, thats the router and firewall doing it's job and the logs are reporting it as such.
Ya, I would hold off until your ISP gets there stuff together and you get a stable signal on the line. Your probably good to go on the router and the router is only doing it's job and if it can get enough signal from the modem because of noise and such on the line then your only going to see what it can get you. You could probably do the reset and see if you see any change..I doubt it though. I would set up the 4500 as you need it, get everything on static IPs, go head and get the game fuel rules filled in for the PS console and get it set up like you want it. Might leave off the game fuel for now until they get the signal better. Save off your config file. Run it as is or factory. Once they get the signal to where it should be, upload the config file and reboot, you should be good to go after that.
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yes if those IP addresses aren't your ISPs addresses. This is normal, thats the router and firewall doing it's job and the logs are reporting it as such.
Ya, I would hold off until your ISP gets there stuff together and you get a stable signal on the line. Your probably good to go on the router and the router is only doing it's job and if it can get enough signal from the modem because of noise and such on the line then your only going to see what it can get you. You could probably do the reset and see if you see any change..I doubt it though. I would set up the 4500 as you need it, get everything on static IPs, go head and get the game fuel rules filled in for the PS console and get it set up like you want it. Might leave off the game fuel for now until they get the signal better. Save off your config file. Run it as is or factory. Once they get the signal to where it should be, upload the config file and reboot, you should be good to go after that.
Gamerules is under Gaming tab correct? Those are just port fowarding right ?
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game fuel rules, sorry, use the game fuel rules, theirs no need for the gaming rules for the console. Those are mostly used for PC applications or PC games that you play that might need ports forwarded. Lets stick with game fuel and the PS for now.
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(http://img808.imageshack.us/img808/7766/screenshot111201054235p.png) (http://img808.imageshack.us/i/screenshot111201054235p.png/)
Uploaded with ImageShack.us (http://imageshack.us)
Like that?
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Ok, it looks good until and protocol ports. Are there specific port numbers that PS has that you can put there? XBL is 3074. I presume PS has some as well that you need to put in there. ANY probably isn't going to work. It's better to have specific numbers here.
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Yea I forgot to screen shot that under add gaming rule I have my ps, Playstation Network 192.168.0.192 TCP80,443,5223 UDP3478,3479,3658 Always Allow All
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ok then you should be good to go. The console should be the only one there. If you get another just add it to the list.
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Yea we have 2 in the house, Ill add it later though. On the priorty list im on 1 for my ps3, Do I make my brothers 2 ?
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Ya will work just fine.
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Heres how I have my PS3 set up. Not saying its a better way, just a way that works for me.
Gaming
(http://lh5.ggpht.com/_AhVgMBW9Vt4/TM-Iak3rs_I/AAAAAAAAAC0/Ia1W97tULXQ/Capture.JPG)
Gamefuel
(http://lh4.ggpht.com/_AhVgMBW9Vt4/TM-IaulS4AI/AAAAAAAAAC4/GrGcfE9x6BU/s800/Capture2.JPG)
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Ill give that a try to see if its good with my connection when they fix it. why are the ps3 50 55 60 on the list just curious
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If you have UPnP enabled on the play station 3 and add a game fuel rule for it than there would be no reason to open up ports for it via the router page. Well at least those are my results after continuous testing. Also If your router came pre set with 1.21 N/A I would just recommend you to update it. 1.21 N/a had issues that later firmware might have fixed.
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Chris
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I agree with Lookin on the UPnP, however we did discuss this and I feel he needs to get things cleared up with his ISP and signal levels and once thats done, give v1.21 a chance first to see if he needs to update or not. I do agree that most people had a hard time with that version however some didn't. Lets get his system running well first then see if the 4500 needs an update. ;)
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Yea Upnp is active on both ps3's and its NAT 2 as usual. So far it hasnt locked up and wireless has been awesome no disconnects. Speeds are still awful slow, Tomorrow they are coming out..Doubt they will fix it this go around but all I can do is hope.
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Good to here, looks like the 4500 is probably set up and good to go. Now to get a stable signal on the ISP side of things. ::)
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Yep, If only the techs in alabama weren't so dumb and could fix it id be good to go :]
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ah, no way...I thought they were the best. :o
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pssh, I dunno where you heard that but they lied to you! lol they are awful. Change splitter and say well thats all I can do for you and leave
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LOL was joking with ya...I think most techs are fairly good...I guess it depends on how much they were trained and what they make an hour dictates how well they perform and motivates them. ::)
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What they make an hour shouldnt affect job performance, I only make 13.50 at dodge and I go out of my way to do stuff. Anyways..Question about the on screen time on the router. How do I go about changing it. Its way off lol
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well You and me both, some people don't care about doing a good job though, regardless of the pay. LOL.
Got to Tools/Time and enable NTP server and use the address: time.nist.gov. This is the atomic clock that is maintained by the gov to keep time around the world it's free and there are other addresses too. What part of the world or time zone are you in? I can get you a better address.
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well You and me both, some people don't care about doing a good job though, regardless of the pay. LOL.
Got to Tools/Time and enable NTP server and use the address: time.nist.gov. This is the atomic clock that is maintained by the gov to keep time around the world it's free and there are other addresses too. What part of the world or time zone are you in? I can get you a better address.
Not sure of the time zone, But I live in Huntsville Alabama. If you could do that for me I would appreciate it
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This one is in Georgia:
nist1.columbiacountyga.gov
Next closer one is Virginia:
nist1.aol-va.symmetricom.com
give the one in GA a try first. Either way, your router time will be sync'd correctly.
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What they make an hour shouldnt affect job performance, I only make 13.50 at dodge and I go out of my way to do stuff. Anyways..Question about the on screen time on the router. How do I go about changing it. Its way off lol
Hmm..first I was like..heeeeyyy I am a Tech. :-) Then I was like..hmmm..no your right. LOL. Pay isn't a big part of it, its passion for the job. It just sucks that us good ones get paid exactly the same amount (mostly) as the bad ones. And anyone here, working for free, certianly has a passion for their job if their in the technical support field. Last, anyone in any buisness will know inside horror stories of the "bad apples". Not sure what you do, but if your a mechanic, then i am sure you know a few horror stories of bad mechcanics. Even the higher paid ones. Thats why these types of communties are good though, they allow the cream to rise to the top. Not that I am cream..more like a smooth pudding. Mmmmmm..pudding. :-)
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Hmm..first I was like..heeeeyyy I am a Tech. :-) Then I was like..hmmm..no your right. LOL. Pay isn't a big part of it, its passion for the job. It just sucks that us good ones get paid exactly the same amount (mostly) as the bad ones. And anyone here, working for free, certianly has a passion for their job if their in the technical support field. Last, anyone in any buisness will know inside horror stories of the "bad apples". Not sure what you do, but if your a mechanic, then i am sure you know a few horror stories of bad mechcanics. Even the higher paid ones. Thats why these types of communties are good though, they allow the cream to rise to the top. Not that I am cream..more like a smooth pudding. Mmmmmm..pudding. :-)
Nah im glad im not a mechanic. I work in parts dept selling parts to customers and to the techs, And yea got a ton of bad apple storys, Pudding is good you will more than likely rise to the very top.
I was going through the router and I just noticed there a ton of options, Kind of overwhelming to me. Im not much of a networking guy..I only build gaming computers, I sure am glad you guys know out alot about this router :]
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Here we go. LOL ::)
Hmm..first I was like..heeeeyyy I am a Tech. :-) Then I was like..hmmm..no your right. LOL. Pay isn't a big part of it, its passion for the job. It just sucks that us good ones get paid exactly the same amount (mostly) as the bad ones. And anyone here, working for free, certianly has a passion for their job if their in the technical support field. Last, anyone in any buisness will know inside horror stories of the "bad apples". Not sure what you do, but if your a mechanic, then i am sure you know a few horror stories of bad mechcanics. Even the higher paid ones. Thats why these types of communties are good though, they allow the cream to rise to the top. Not that I am cream..more like a smooth pudding. Mmmmmm..pudding. :-)
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ya this router has some good features. Took me a while before I figured how to use them and such. I do wish DLink had better information on using them. Not very intuitive on there Help section. I didn't even know that Gamefuel wasn't enabled out of the box. I used it until a buddy of mine said something about it...notice it wasn't on. I went to the internet and found some info. ::)
And thus started my adventures on this forum.
Nah im glad im not a mechanic. I work in parts dept selling parts to customers and to the techs, And yea got a ton of bad apple storys, Pudding is good you will more than likely rise to the very top.
I was going through the router and I just noticed there a ton of options, Kind of overwhelming to me. Im not much of a networking guy..I only build gaming computers, I sure am glad you guys know out alot about this router :]
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Well imma hop off of here for tonight and play some medal of honor, Ill update you guys tomorrow afternoon about the net issue take it easy
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Have a good one. Let us know how it goes.
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Wow Furry and trikein do a lot of good work yet do they get paid? Huh Furry nutz what keeps you coming to these forums! is it the money? Don't like to me now! you to trikein!
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Chris
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I just like supporting and helping out others bud. I like everyone.
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Like I said. Cream...Cash rules everything around me...dolla dolla bills yoooooo. ::face palm:: Thats so not me that I had to say it. Heh
Honestly? My reason? When your in a job that restricts what your allowed to do to help, not only do you feel guilty at the end of the day, but it feels good to actually go all out and use all your brain for once. So A, it makes me feel better about myself, and B, its exercise for my brain. Oh, and C, since I am self taught, I only know what I have used. This forces me to learn about systems and things I probably would never normally use. Learning while teaching and all that good stuff.
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I just like supporting and helping out others bud. I like everyone.
Even spawn point campers? Wow..you ARE a good man. ::nodnod::
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Actually I'm a forum Troll in sheep's clothing ::)
Actually though. I have enjoyed the 4500 and mostly enthused about it and glad I bought it. Just like to help out others so they can have similar good experiences with it.
And its FUN! :P
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Well well, Nothing new here. Still didnt get it fixed. They said something about to many people are using it and have to run more lines ect ect same ole story. Gonna keep calling for techs till it gets fixed
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Sorry to hear that man...figures they might not get it fixed. At least they know about it. If your not getting 20Mb down are at least avg around there and you are paying for it, they need to own up to it. Keep in touch. Hope they do something. Any other service ISPs in your area by chance?
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Nothing but dsl, And its only 1.5 dsl. I talked to my bud at mediacom in FL, He ran my line and hes not seeing utilization issues. Hes seeing signal issues that may be caused by the router and the tech today didnt swap them out like he was told to. If the modem doesnt fix it which im going myself to get saturday then hes going to get Technical Operations supervisor in the issuse since the field techs seems like they just started
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Ah ok. Well sorry that they can't seem to get it fixed. You say router you mean there DSL Modem/router or the 4500? I hope they can get the line signal fix. :-\
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The cable modem its self I ment lol. Where the cable line plugs into it Sorry :] the 4500 is fine
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Ok, LOL making sure. Well hope they figure it out. Keep us posted.
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will do