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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-625 => Topic started by: gregandrews on November 09, 2013, 04:27:48 PM

Title: Can no longer get to router after upgrading to Win 8.1 and IE 11
Post by: gregandrews on November 09, 2013, 04:27:48 PM

I have three computers on my network. I just upgraded one from Win 8.0 with IE10 to Win8.1 & IE11. Now I cannot get to my router from that computer. Error message I get is "Your web browser is old, some features of this web site may not work. Please upgrade your browser." I can still access the router with my other computer (Win 8.0 & IE 10).

Any ideas?

Title: Re: Can no longer get to router after upgrading to Win 8.1 and IE 11
Post by: FurryNutz on November 09, 2013, 05:49:59 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?

3rd Party Security Software Configurations

• Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
• Turn off all devices accept for one wired LAN PC while testing.
• Disable any downloading client software managers, i.e. Torrents or similar.

Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9 or 10, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection

Title: Re: Can no longer get to router after upgrading to Win 8.1 and IE 11
Post by: FurryNutz on November 16, 2013, 02:21:56 PM

Any status on this?

Title: Re: Can no longer get to router after upgrading to Win 8.1 and IE 11
Post by: FurryNutz on February 19, 2014, 10:39:07 AM

http://forums.dlink.com/index.php?topic=58123.0