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D-Link IP Cameras for Home => DCS series Network Cameras => Topic started by: bhrobins on June 09, 2009, 12:28:26 PM

Title: Please help with DCS-920 - Take a quick look
Post by: bhrobins on June 09, 2009, 12:28:26 PM
I have a DCS-920 (D-Link cam) but can't see it past my firewall. (I am a newbie at this.) I've included some pics below to show you what I have done as far as settings are concerned. I have tried to read the forums here, but still can't figure it out. I have Comcast as my ISP.

I've tried the online open port tests and it shows any port that I try closed. So i don't know if it's me or Comcast... (Serenity now!)

I've turned of my Norton Smart Firewall as well.

I thought I would be able to see the cam on the other side of my firewall by going to an address like http://98.209.7.96:8150  or http://ccofficecam1.dlinkddns.com  But no success.

CAM
(http://connectwithcornerstone.com/temppics/Image1.jpg)

(http://connectwithcornerstone.com/temppics/Image2.jpg)

ROUTER
(http://connectwithcornerstone.com/temppics/Image3.jpg)

DYNAMIC LINK
(http://connectwithcornerstone.com/temppics/Image4.jpg)

NORTON FIREWALL
(http://connectwithcornerstone.com/temppics/Image5.jpg)

Title: Re: Help with DCS-920
Post by: ECF on June 10, 2009, 08:41:54 AM
In your Port forwarding rules is should be the local IP address of the camera 192.168.0.20 not you public IP address. And you can make just one rule and set the traffic type to Any.
Title: Re: Help with DCS-920 - Take a quick look
Post by: bhrobins on June 10, 2009, 09:46:53 AM
Okay I changed the port I forwarded, as shown in the picture above - still not able to see past firewall. I appreciate the help - anything else?
Title: Re: Please help with DCS-920 - Take a quick look
Post by: D-Link Multimedia on June 10, 2009, 04:59:00 PM
Couple of issues from what I can see in the screens. You have no gateway set, no DNS servers, and am not sure if your hostname update is working or not but the exact hostname should be, ccofficecam1.dlinkddns.com, not just ccofficecam1.

add Gateway 192.168.0.1 and DNS1 to 192.168.0.1. Secondary is optional.
Title: Re: Please help with DCS-920 - Take a quick look
Post by: bhrobins on June 11, 2009, 08:00:20 AM
Thank you. It seems to be working now.