D-Link Forums

D-Link Mobile Apps => mydlink Lite App => Topic started by: eebclee on July 25, 2017, 12:09:55 AM

Title: Unable to add new DCS-2630L to mydlink
Post by: eebclee on July 25, 2017, 12:09:55 AM

I just got a new DCS-2630L, actually my third.  I configured it through the web interface, and it shows up and works fine as a local camera on the mydlink lite app.  But if I try to add it to mycloud by clicking the + button (in either the local cameras list or in the camera's window in the app) it fails with a "Connection timed out" message.

(https://c1.staticflickr.com/5/4315/36110309306_154c8b2e51_b.jpg)

Is the server down?  If not, how do I fix this?  Everything is working except adding it to mydlink.  I can't recall this happening on any of the previous cameras.

Thanks!

Title: Re: Unable to add new DCS-2630L to mydlink
Post by: eebclee on July 25, 2017, 09:23:18 AM

I was using a fixed IP address in the camera settings, when I set it to use an automatic IP address I was able to add it to the mydlink account.  Now that it's connected I've set it back to a fixed IP address and everything still looks fine.

Title: Re: Unable to add new DCS-2630L to mydlink (RESOLVED)
Post by: FurryNutz on July 25, 2017, 09:26:41 AM

Glad you got it fixed. Ya, you have to use a automatic IP address during the set up process. Once it's all set up and working with everything, then you can change to a Static IP address.

Enjoy.  ;)