D-Link Forums
The Graveyard - Products No Longer Supported => Other D-Link Products => DHP-306AV => Topic started by: egroj90 on June 27, 2014, 06:36:28 AM
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My home button is red and don't change...
Can't manage to enter web config too...
Many thanks
JMalheiro
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- What Hardware version is your router? Look at sticker under router.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
- What region are you located?
- Are you wired or wireless connected to the router?
- Has a Factory Reset (http://blog.dlink.com/what-is-a-reset-button-when-should-i-use-it) been performed?
Check all ables and swap cables to test.
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What Hardware version is your router? Look at sticker under router.
A2
Link>What Firmware version is currently loaded? Found on the routers web page under status.
B01
What region are you located?
Portugal - Emea
Are you wired or wireless connected to the router?
Wired
Has a Factory Reset been performed?
Yes
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IS this DHP connected to a main host router or a ISP modem?
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isp
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Try to power cycle the ISP modem and test again.
What mfr and model is the ISP modem?
Be sure the ISP modem is getting a good ISP service signal and services. Only thing I can think of is that the DHP is loosing it's connection with the ISP modem.
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Isp modem is working for more than 2 years without problems...
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And it can change too...Do other devices work with the ISP modem?
Try to power cycle the ISP modem and test again.
What mfr and model is the ISP modem?
Be sure the ISP modem is getting a good ISP service signal and services. Only thing I can think of is that the DHP is loosing it's connection with the ISP modem.
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Hitrontech BVW3653
JM
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Do other devices work with the ISP modem?
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what kind of devices?
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PCs, phones, pads, etc...
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yes 5 connected without problem. IPad, Iphone, Galaxy S4 and Note 2 and Note 10"
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I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.