D-Link Forums
The Graveyard - Products No Longer Supported => IP Cameras => DCS-5020L => Topic started by: JOHIRSH on January 17, 2015, 07:10:21 AM
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I have a DCS 5020 L that I have a assigned a static IP to so that viewing software can find it. Aftre about two days it appears to go off line . Power it off and on restores the IP I have update the firmware The problem is unique to this camera as another camera from another manufacturer does not have the issues
Suggestion?
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Try reserving an IP address through your router rather than a static IP address configured through the camera.
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DCS Network Cameras - Should I Use DHCP, Static IP, or Reserved IP Address? (http://forums.dlink.com/index.php?topic=58018.0)
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well that was deliightfully fatal
after reservation
camera no longer accessible by my usual means
mydlink.com stuck on retry
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How is the reservation configured on the router?
Can you post a picture?
After the reservation was applied, was the router and camera both rebooted so the change could take effect on both units?
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OK the issue ruined out to be with the the java issue with mylink which I used to verify It appears there is a problem with java and safari which is being dealt with
I complicated the issue in thinking that port assignment was handled by camera as part of Ip no idea why I thought that... went back the port assignment I had originally made and all is good
now to see if camera continues to remember its IP
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Let us know about the Reservation and IP address persistence.
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worked for 10 days and the problems is back.. the Dlink is the only camera I have that problem with
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What firmware version are you using? D-Link recently released new FW for the DCs-5020L that addresses Java issues.
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the java issues are the least of my problems
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Does your router reservation table indicate that the IP address that you reserved is designated for the DCS-5020L's MAC address? I've seen issues like this come up if another device on the same LAN has the same IP address set as static. The first device will keep trying to steal the IP address of the camera, resulting in the camera losing it's IP address.
You may want to try temporarily removing ALL other devices off your network and see if that stabilizes the camera. Next incrementally add one device at a time back onto the network until you see a problem and can identify the problematic device.
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Adding to my last post, you never answered my last question, which was "what firmware version are you using?" A new DCS-5020L FW was released recently. If you performed the upgrade (either manually or via automatic push from D-Link), do these problems overlap with the upgrade? If the answer is "yes" I recommend rolling back the firmware to an earlier version to see if that corrects the issues.
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the primary problem existed before I did the last fw upgrades about two weeks ago to what was current then and it continued after
I can not communicate with the camera until i get some one to go to the remote location to reset it
The java issue has never been concern
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the primary problem existed before I did the last fw upgrades about two weeks ago to what was current then and it continued after
I can not communicate with the camera until i get some one to go to the remote location to reset it
The java issue has never been concern
Again, the primary issue that causes something like this is usually another device that's competing for the same IP address.
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Do you have an update for this issue? :)
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The camera was cycled and came back on for about 10 days and went off again .. was cycled and same thing therefore same probem
I am doing this remotely What I need is to be there' and see what the camera is doing The other camera on the network, static ip) is having no issue
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It is now to the point where its disappears after about three days.. It is totally unusable. Next time I am at site I am going to replace the camera with another product and play with it in a non-production environment
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Fyi, I have had almost same issues as you. Worked fine for several months, and then started losing IP intermittently, and then I upgraded to new firmware; what an odyssey. Very unreliable wireless IP. Cannot rely on this camera anymore. Have other outdoor versions, no wireless problems. They want me to upgrade firmware on those as well. Not looking forward to that. They make you take them down from where installed (outside high up) and attach directly to router. Can you believe anyone could have designed a wireless camera for such a procedure? What were they smoking? :(
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i update the firmware that didnnt help.. I have three systems i take care off of the 15 or so cameras this is the only one I have heady problem like this with
Thanks for sharing make me feel better