D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-934L => Topic started by: johnyutah on August 23, 2015, 10:10:17 AM

Title: DNR-322L does not recognize DCS-934l
Post by: johnyutah on August 23, 2015, 10:10:17 AM
I have owned the DNR-322L for sometime and have it recording my (2) DCS-932l as well as a DCS-5020l.  I recently purchased two additional cameras, (2) DCS-934l and added them to my cloud account without issue however when I try to get them recognized within the DNR-322l admin page to enable them to be recorded the camera search function does not recognize them.  I have also tried to add them manually as DCS-933l cameas but to no avail.  All the cameras and the DNY-322l firmware have been updated as of 08/23/2015.  Any help or input regarding my issue would be appreciated!!
Title: Re: DNR-322L does not recognize DCS-934l
Post by: FurryNutz on August 23, 2015, 10:25:38 AM
What is the Mfr of the main host router?
I recommend setting a static IP address on the cameras and DNR, 192.168.#.34 and .35 for the cameras and 192.168.#.20 for the DNR.
Title: Re: DNR-322L does not recognize DCS-934l
Post by: johnyutah on August 27, 2015, 07:23:20 PM
The router is a Verizon Firs quantum gateway modem/router combo
Title: Re: DNR-322L does not recognize DCS-934l
Post by: FurryNutz on August 28, 2015, 03:52:09 PM
Let us know if settings a static IP address changes anything...
Title: Re: DNR-322L does not recognize DCS-934l
Post by: laplayaantro on April 11, 2016, 05:39:56 PM
I have the same problem. Did you find a solution?
Thanks
Title: Re: DNR-322L does not recognize DCS-934l
Post by: FurryNutz on April 12, 2016, 09:17:05 AM
Can you manually add it?  ???

I have the same problem. Did you find a solution?
Thanks
Title: Re: DNR-322L does not recognize DCS-934l
Post by: laplayaantro on April 26, 2016, 04:39:37 PM
I tried, but I couldn't manually.
Title: Re: DNR-322L does not recognize DCS-934l
Post by: FurryNutz on April 26, 2016, 07:11:31 PM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.