D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-855 => Topic started by: thetoad30 on October 28, 2008, 06:48:00 PM
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I have been noticing in the last day that my wireless links are going up and down, restarting, and disconnecting computers on my wlan.
It is affecting the usability of my wireless lan and I need to know how I can fix it or stop it. Is this a router fault that has just cropped up, or is this a firmware issue perhaps?
Any information you need from me I would be happy to provide.
Here's a sample of what I'm talking about... note that it is at 2 pm when I'm not even home:
[INFO] Tue Oct 28 14:15:23 2008 Above message repeated 1 times
[INFO] Tue Oct 28 14:15:15 2008 2.4GHz Band: Wireless restart
[INFO] Tue Oct 28 14:15:09 2008 2.4GHz Band: Wireless link is up
[INFO] Tue Oct 28 14:15:07 2008 5GHz Band: Wireless link is up
[INFO] Tue Oct 28 14:14:46 2008 5GHz Band: Wireless link is down
[INFO] Tue Oct 28 14:14:46 2008 5GHz Band: Wireless restart
[INFO] Tue Oct 28 14:14:46 2008 5GHz Band: Disconnect all stations
[INFO] Tue Oct 28 14:14:46 2008 2.4GHz Band: Wireless link is down
[INFO] Tue Oct 28 14:14:46 2008 2.4GHz Band: Wireless restart
[INFO] Tue Oct 28 14:14:46 2008 2.4GHz Band: Disconnect all stations
[INFO] Tue Oct 28 14:14:46 2008 All Wireless shut down
[INFO] Tue Oct 28 14:14:44 2008 2.4GHz Band: Wireless restart
Thank you.
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When I was using my DIR-855 I had exactly the same problems (and too others...).
Like others issues no solution : I came back to my previous router...
A+
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Any mods or tech support personnel want to chime in?
I've sent an e-mail to tech support but haven't received a response.
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[INFO] Sat Nov 01 19:42:33 2008 2.4GHz Band: Wireless restart
[INFO] Sat Nov 01 19:54:32 2008 2.4GHz Band: Wireless restart
[INFO] Sat Nov 01 20:09:37 2008 2.4GHz Band: Wireless restart
[INFO] Sat Nov 01 20:16:32 2008 2.4GHz Band: Wireless restart
[INFO] Sat Nov 01 20:25:35 2008 2.4GHz Band: Wireless restart
[INFO] Sat Nov 01 20:20:07 2008 Above message repeated 3 times
[INFO] Sat Nov 01 20:25:35 2008 2.4GHz Band: Wireless restart
[INFO] Sat Nov 01 20:20:07 2008 Above message repeated 3 times
[INFO] Sat Nov 01 20:35:15 2008 2.4GHz Band: Wireless restart
[INFO] Sat Nov 01 20:51:32 2008 2.4GHz Band: Wireless restart
[INFO] Sat Nov 01 20:50:55 2008 Above message repeated 1 times
[INFO] Sat Nov 01 21:02:26 2008 2.4GHz Band: Wireless restart
[INFO] Sat Nov 01 21:05:59 2008 2.4GHz Band: Wireless restart
[INFO] Sat Nov 01 21:12:41 2008 2.4GHz Band: Wireless restart
oh, I don't know, I don't see a problem here, do YOU?
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I can cause that and I can stop it, but I want it fixed, I know why it happens, and I'm not getting paid to fix or beta it.
I've posted why it happens, This is the kind of stuff, that good company's avoid and this is the kind of stuff that company's on their last leg, look the other way at.
Hey, maybe the tech support people overseas have the answer, their the only people that you can talk to about it.
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I have been noticing in the last day that my wireless links are going up and down, restarting, and disconnecting computers on my wlan.
When you started to experience this issue, did you change anything on the router? Settings/firmware perhaps? Or what about on your computer; Anything updated/installed?
-Russ
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I see unfaltering reply's get edited out in these forums.
Why do you ask these questions? When you don't help support the product or fixes?
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When you started to experience this issue, did you change anything on the router? Settings/firmware perhaps? Or what about on your computer; Anything updated/installed?
-Russ
Russ,
Thank you for the reply.
I have changed nothing. Today the router just crashed on the wireless multiple times.
I have two different PCs (One Dell Inspiron with Vista, and one MacBook with 10.5.5) and BOTH crashed today on the WLAN. I have a gateway log and I'll post it below. I cannot fathom why the router would just automatically take the wireless up and down on its own. Is it possible that the radios are failing due to the "high" transmit being turned on? I mean, it's the default and I left it there, but is it possible?
I have removed any logs with MAC addresses and IP reconnects in them, but suffice to say that all the spaces in the sample of the log have those reconnects in them. As you can see... this radio is UNUSABLE because it crashes like this every day at least 10 times that I've noticed. PLEASE HELP.
[INFO] Fri Nov 07 10:38:03 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:37:59 2008 2.4GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:37:57 2008 5GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:37:35 2008 5GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:37:35 2008 5GHz Band: Wireless restart
[INFO] Fri Nov 07 10:37:35 2008 5GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:37:35 2008 2.4GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:37:35 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:37:35 2008 2.4GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:37:35 2008 All Wireless shut down
[INFO] Fri Nov 07 10:37:33 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:37:10 2008 Above message repeated 1 times
[INFO] Fri Nov 07 10:37:04 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:37:01 2008 Above message repeated 1 times
[INFO] Fri Nov 07 10:36:44 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:36:36 2008 Above message repeated 2 times
[INFO] Fri Nov 07 10:36:27 2008 2.4GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:36:25 2008 5GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:36:03 2008 5GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:36:03 2008 5GHz Band: Wireless restart
[INFO] Fri Nov 07 10:36:03 2008 5GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:36:03 2008 2.4GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:36:03 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:36:03 2008 2.4GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:36:03 2008 All Wireless shut down
[INFO] Fri Nov 07 10:36:01 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:35:50 2008 2.4GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:35:48 2008 5GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:35:26 2008 5GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:35:26 2008 5GHz Band: Wireless restart
[INFO] Fri Nov 07 10:35:26 2008 5GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:35:26 2008 2.4GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:35:26 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:35:26 2008 2.4GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:35:26 2008 All Wireless shut down
[INFO] Fri Nov 07 10:35:24 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:35:19 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:35:15 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:35:08 2008 Above message repeated 1 times
[INFO] Fri Nov 07 10:35:05 2008 2.4GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:35:03 2008 5GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:34:42 2008 5GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:34:42 2008 5GHz Band: Wireless restart
[INFO] Fri Nov 07 10:34:42 2008 5GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:34:42 2008 2.4GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:34:41 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:34:41 2008 2.4GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:34:41 2008 All Wireless shut down
[INFO] Fri Nov 07 10:34:39 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:34:35 2008 2.4GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:34:33 2008 5GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:34:11 2008 5GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:34:11 2008 5GHz Band: Wireless restart
[INFO] Fri Nov 07 10:34:11 2008 5GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:34:11 2008 2.4GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:34:11 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:34:11 2008 2.4GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:34:11 2008 All Wireless shut down
[INFO] Fri Nov 07 10:34:09 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:33:58 2008 Above message repeated 2 times
[INFO] Fri Nov 07 10:33:54 2008 5GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:33:33 2008 5GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:33:33 2008 5GHz Band: Wireless restart
[INFO] Fri Nov 07 10:33:33 2008 5GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:33:33 2008 2.4GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:33:32 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:33:32 2008 2.4GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:33:32 2008 All Wireless shut down
[INFO] Fri Nov 07 10:33:30 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:33:12 2008 Above message repeated 2 times
[INFO] Fri Nov 07 10:33:03 2008 2.4GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:33:01 2008 5GHz Band: Wireless link is up
[INFO] Fri Nov 07 10:32:40 2008 5GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:32:40 2008 5GHz Band: Wireless restart
[INFO] Fri Nov 07 10:32:40 2008 5GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:32:40 2008 2.4GHz Band: Wireless link is down
[INFO] Fri Nov 07 10:32:40 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:32:40 2008 2.4GHz Band: Disconnect all stations
[INFO] Fri Nov 07 10:32:40 2008 All Wireless shut down
[INFO] Fri Nov 07 10:32:38 2008 2.4GHz Band: Wireless restart
[INFO] Fri Nov 07 10:32:29 2008 Above message repeated 2 times
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I have the same problem. Returning mine tomorrow if no fix here. ;D
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Do you own any 2.4ghz phones?
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No, I do not have any 2.4 GHz phones. I do have multiple 2.4GHz Wi-Fi devices, however.
Two iPhones (one 3G, one Edge) and a wireless web cam.
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How are the antenna's configured for the router?
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how and where do you configure the antenna on the router? Do you mean the signal strength setting?
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no I mean the way you have them positioned.
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They are positioned sort of like \|/.
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They are positioned sort of like \|/.
by \|/ you mean:
(http://ai.pricegrabber.com/pi/6/08/58/60858019_125.jpg)
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Correct.
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That picture is NOT correct. Placing the antenna at those degrees causes the signals to smash in to one another, you'd want more of a tilt on the exterior antennas. You'll extend broadcast range and improve reception.
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How far do the antennas need to be positioned away from vertical? What is the proper orientation?
The instructions in the documentation show this orientation as well as the recommended way to put the antennas.
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Try between a 45-50 degree angle.
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Interesting development.
All 5 GHz N devices on the same floor as the router are now receiving between 35-50% of signal strength.
All 5 GHz N devices on the floor below the router are in the 50-60% range.
Prior, the same floor devices were around 50-55%.
This is after adjusting the antennas as stated to a 45-50 degree angle.
All 2.4 GHz devices on the same floor are less than 80% save one just opposite the router through a wall.
All 2.4 GHz devices one floor under are 95% or higher.
Why would the devices underneath the router with the antennas in a higher position be getting a better signal through walls and floors than a device in LOS about 40 feet away on the same plane?
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Why would the devices underneath the router with the antennas in a higher position be getting a better signal through walls and floors than a device in LOS about 40 feet away on the same plane?
Hard to say, we don't know what in your environment. mirrors, types of building materials, other APs, cordless phones...etc.
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But shouldn't any interfering devices affect all signal strength, and not just those on the same plane 40 feet away with a clear LOS?
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I'm assuming the devices on the same floor are different from the ones on the floor below. What happens if you bring a device from the bottom floor to the same floor as the router, will you get the same results?
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In my neighborhood, there are 23 other visible wireless networks, so I configured my new DIR-855 for channel autoscan. When exactly will the DIR-855 change channels, and what will happen to wireless connections when the channel changes? Could the symptoms be related to channel switching?
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Do the logs reflect anything of that nature?
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The logs are not showing any channel switching that I can see.
I get wireless restarts and "deauthentications" and "authentications" on my laptops mainly. But then again those are the ones using the most wireless.
I have two devices that are exactly the same upstairs and downstairs. One gets 55-70% (downstairs) and the one upstairs gets 30-50%. These are on the 5 GHz N channel.
Another thing I noticed. A laptop on 5 GHz N was directly opposite the router (through a regular, wood-framed house wall) and only got a max of 70% signal. It varied from 55-70 as the highest. However, on 2.4 GHz G channel, a Tivo Wireless adapter in the same room directly across the router was receiving 100%. There are multiple 2.4 GHz wireless networks in the area as my notebook shows at least 10 in it's "search" that it does.
Hopefully this information can help figure something out.
Thanks for the replies.
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UPDATE:
LOS about 25 feet away on 5GHz N my laptop is at 18%. Same spot on 2.4 GHz N I am at 56%.
The authentications I was speaking of were really associations. I used the wrong word. None of my 5GHz devices are being deauthenticated. They just keep showing secured and linked and then associated.
Finally, the other 5GHz N device on the network (one laptop is off) is at 30%. This device is about 5 feet away from my laptop currently. These two devices are on the same floor as the router with LOS (I can see the router in the other room).
The device downstairs is at 72%. This is through a floor and a wall.
Any ideas? This makes no sense at all how LOS is LESS than through walls and a floor.
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Any ideas on this topic? I'm still at a loss.
Would installing high-gain antennas fix this problem if they are of a dual-band nature? Could the antennas that are installed be causing the problems? Or could the duality of the transmissions be causing interference with harmonics? I'm no electrical/RF engineer, but I do remember some of these things from engineering classes I took.
Thank you
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Hi All,
Same issue here, i keep getting wireless restart on 2.4Ghz, I even updated to the 1.12EU firmware and still no joy!
maybe someone can provide us with an useful answer or i will send the router back and refrain myself from buying D-Link equipment next time!
Best regards,
Cezar
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My environments is: I have one desktop using DWA-160 setting on 5GHZ and one laptop using intel wirless setting on 2.4Ghz, and I have a logitech Z5450 2.4GHZ cordless spearker, these things are in one room, and Dir-855 is in another room maybe 15meters away. they are in one floor.
I used to use one linksys G router, and both of my laptop and desktop running extremely slow connections when I turn on the Z5450, and back to normal speed when I turn it off. that's why I recently bought Dir-855. After I set it up and update to 1.12 firmware, my desktop's connection become normal after I setup to 5Ghz, (but have another issues I've posted in another post) but the laptop's connection is just like what you guys said, in the log of the router, it keeps saying 2.4GHz linked, and associates etc. So I don't know if this may help you guys to figure something out. I think it something about the equipment close to your area running the same frenquency.
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At last I've found a topic of great concern.
I have exactly the same problem. Keeps restarting wireless constantly.
I've tried to figure out what causes it, and something to do with other connections to the router seems to affect the performance. When I start up my "main" PC, with Vista, the wireless connection starts wobbling, i.e. restarts.
Can't understand why.
Since we are a number of users with the same problem, I would hope that Slink acknowledges this issue and comes up with a solution.
Had a DI-624 wireless router prior to my 855, and it worked flawlessly.
Looking forward to a solution
Kartrajt
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As you can see from my other thread titled "Tech Support Not Responding", I'm trying to get an RMA for the issue, as I think that it may be a hardware issue. But, since tech support won't answer a damn thing, I can't figure out what needs to be done. I'm ready to file in small claims court for the cost of the router since they aren't holding up their end of the deal. I've been contacting support since October of last year with no resolution. Maybe they're just waiting for my 1 year warranty to be up so they don't have to support me anymore. Not that they are right now, either.
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To obtain an RMA you'll need to contact our Consumer Class support line at 877-453-5465. This is the only way a RMA can be issued.
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Thank you, Lycan, for replying. I wish tech support would have contacted me and told me that. I'm not sure why RMAs can't be done over e-mail, but I'll give the number a try.
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I have the exact same problem with my DIR-855. It happens randomly (all the time). I have an RMA on my A2 (HW) and 1.12 FW device. I hope the next one fixes the issue. Capt Spalding posted he knows the issue, I am hoping someone reposts what he knows here! I'll even give out my cell phone if someone can call. This is causing major loss of productivity!
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Hi I just thought I would let you know I had the same problem with the wireless restarting and I was able to fix this changing the channel width from Auto to 20MHz . Since I have done this have not had a issue with the wireless for more than a month and a half
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PTMDEV,
Which frequency did you switch to 20MHz on? Was it the 5GHz or 2.4GHz channel?
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Hi I swapped both 2.4GHz and 5GHz to use Channel width of 20Mhz since doing this my wireless has been steady without any issues. So I don't have issue anymore of both channels continuously restarting all the time.
This worked for me
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This basically negates all the features of having an N device, though. Channel bonding is what gives N it's speed...
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I have had no luck getting this device to work beyond resetting it to the defaults. I'm deciding whether or not I should proceed with an official complaint. It seems this needs executive escalation. Its a shame, this product had so much potential.
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Iīve tried the solution setting the channelwidth to 20Mhz, and I actually thought that it was the last I saw of the constant restarting, BUT NO!!!!!!
It worked for a while (4 days) but now it started again.
Somebody please help, of I will return the router and purchase another one that really works.
Kartrajt
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I just received my RMA unit. I sent in my receipt and I was supposed to get a new unit. I got a shrinkwrapped USED unit. The seal on the static bag had been torn, the unit had smudges, and the clear saran to protect the finish had been REAPPLIED. This is terrible service from RMA. I invite the forum moderator to comment. I will mail back the RMA unit, since this was a pre-authorized cross over shipment. I will also RMA the original back to NewEgg. This is exasperating.
Oh, BTW, the replacement unit has old firmware and experiences the same issue! Wait long enough, it will happen!
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How long ago was the orginal unit purchased from NewEgg?
If you can send it back there, we suggest that.
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Less than 30 days, but honestly, I even called DLINK RMA after getting it approved to make sure I got a brand new unit. What I got was a disguised used unit: The box had been reshrinkwrapped. The unit and antennae are definately not new...
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So here are snippet of the logs from the replacement *USED* router not working:
[INFO] Wed Apr 29 14:40:40 2009 2.4GHz Band: Wireless restart
[INFO] Wed Apr 29 14:40:10 2009 Above message repeated 5 times
[WARN] Wed Apr 29 14:39:49 2009 A network computer (XPS) was assigned the IP address of 192.168.0.197.
[INFO] Wed Apr 29 14:39:49 2009 2.4GHz Band DragonFly: Wireless system with MAC address (removed) secured and linked
[INFO] Wed Apr 29 14:39:49 2009 2.4GHz Band DragonFly: Wireless system with MAC address (removed) associated
[INFO] Wed Apr 29 14:39:49 2009 Above message repeated 1 times
[INFO] Wed Apr 29 14:39:37 2009 2.4GHz Band: Wireless restart
[INFO] Wed Apr 29 14:39:18 2009 Above message repeated 2 times
[INFO] Wed Apr 29 14:39:14 2009 Log viewed by IP address 192.168.0.195
[INFO] Wed Apr 29 14:39:11 2009 5GHz Band DragonSpeed: Wireless system with MAC address (removed) disconnected for reason: Received Deauthentication
[INFO] Wed Apr 29 14:39:10 2009 2.4GHz Band DragonFly: Wireless system with MAC address (removed) secured and linked
[INFO] Wed Apr 29 14:39:10 2009 2.4GHz Band DragonFly: Wireless system with MAC address (removed) associated
[INFO] Wed Apr 29 14:39:10 2009 Above message repeated 1 times
[INFO] Wed Apr 29 14:39:10 2009 5GHz Band: Wireless link is up
[INFO] Wed Apr 29 14:39:09 2009 2.4GHz Band: Wireless link is up
[INFO] Wed Apr 29 14:38:57 2009 5GHz Band: Wireless link is down
[INFO] Wed Apr 29 14:38:57 2009 5GHz Band: Wireless restart
[INFO] Wed Apr 29 14:38:57 2009 5GHz Band: Disconnect all stations
[INFO] Wed Apr 29 14:38:57 2009 2.4GHz Band: Wireless link is down
[INFO] Wed Apr 29 14:38:57 2009 2.4GHz Band: Wireless restart
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More drama, or a potential resolution....You Decide!
Called up DLINK, waited on hold, spoke with a very nice woman. She spoke with her manager. Believe it or not, both are actually the same people that I spoke with originally. :)
So the skinny is, somehow the warehouse did not fufill the manager's note to ship a new Revision B unit.
Did you hear that folks? Revision B!
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Interesting.
Are they talking A2 as in "B" (since it was the second iteration) or are we talking an entirely new setup, as in A1, A2, B1?
You'll have to let us know when you receive it.
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Will do. I'm tired of waiting for the label, so I've tried to call RMA....20 minutes on hold, then 3 minutes of silence, then it forwards me to tech support. TechSup tells me to call back. It happened all over again.
Lovely. I hope someone @ Dlink knows something is broken.
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i got the same problem with alot of 2.4GHz Band: Wireless restart. i have also experienced that the router totally freeze up, where the only solution is to reboot it with disconnecting the power.
Upgraded from 1.11EU
Same problem with unstable wireless that restarts
upgraded from 1.12EU
Same problem with unstable wireless that restarts
Hardware Version: A2 Firmware Version: 1.20NA also called 1.20beta10
Same problem with unstable wireless that restarts
ive just installed the 1.20 and still have reboot of wireless, but the freeze only comes once a week.
i cant beleve that it should be made by design to reboot itself if there is interference from other wifi channels. would think it only lost performans in away. what a waste of money for something so unstable
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So I'm still waiting on a callback since Friday (5/8/09) from the RMA manager. Second shipment contained A2 1.10 which is confusing since they ordered me a new rev: B.
I'm pondering what to do now.
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Hi all.
Iīve come to a conclusion.
The problem with the constant restarting is one of my wired PCs.
I can have all of the wireless units connected, but when I start the PC in question, the 855 restarts 7-8 times.
Iīve been in contact with Dlink support, but they havent come further than asking me about my different wireless equipment, kinds of wireless-cards, drivers firmware etc. etc.
I still havenīt come to any solution, but now believe Iīve found the source of the problem.
Iīll be back when I know more. If any of you can be of assistance, please donīt hold back on your thoughts
Kartrajt
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I have had chance to do alot of testing this time because i got 50 restart in about 30 minutes. So i have systematically tried one setting at a time to see if it helps the problem. And what have help so far was disabling WPA and runnging without security. my settings is at the moment
Wireless G Only
Wireless Channel 9
Transmission Auto
All 5G disabled
WLAN Partition On
WMM On
Super GI
This can be pure luck, but ill try to work my way from here and see if it crash again when enable security. and if it is possible to run other security settings stable
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Not using Symantec EndPoint on any systems are you? See my experience with restarts.
http://forums.dlink.com/index.php?topic=5851.0
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Normally i run Endpoint. but have run along time without it. and still got the problem. it also appeared on my Xbox360 and PS3 without any computer turned on. what i still experience is a rock stable wireless when only running Mac filter without WPA and WEP. it seem for me when security is enabled it starts to crash. also with only using the xbox.
can other confirm if it is a problem with WEP and WPA
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Same/Similar problem exists with DIR-655 check out http://forums.dlink.com/index.php?topic=5851
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Hi all.
Iīve come to a conclusion.
The problem with the constant restarting is one of my wired PCs.
I can have all of the wireless units connected, but when I start the PC in question, the 855 restarts 7-8 times.
Iīve been in contact with Dlink support, but they havent come further than asking me about my different wireless equipment, kinds of wireless-cards, drivers firmware etc. etc.
I still havenīt come to any solution, but now believe Iīve found the source of the problem.
Iīll be back when I know more. If any of you can be of assistance, please donīt hold back on your thoughts
Kartrajt
I think your onto something. I have came to the same conclusion. I have a total of 3 pc's, 2 hardwired and 1 wireless. I'll call the hardwired comps A and B. I found that as soon as comp A loaded it's OS (windows 7 in this case), the wireless goes completely offline. Computer B doesn't affect the wireless at all. So i tried to disable the NIC on comp A and what do you know, the wireless came back online with a stable connection. I also tried the 2nd NIC in comp A and the wireless still went offline. So i disabled the 2nd NIC and wifi came back. I'm not sure what the root cause is, but i will try to reformat my computer. Maybe a virus? trojan?
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Hi Guys;
You may have read my post on the 1.21 beta thread but those that haven't, I have put together a blog of all the shortfalls of this router in the hopes that I can embarrass DLink into fixing them (unfortunately this is what is has come to) as once it has a comprehensive list, I will go to the review sites with it.
I have put together a page that summaries this issue. Can you all have a look at it and add comments where you think are required.
http://dir855.wordpress.com/wireless-restarts/
Thanks.
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I have had chance to do alot of testing this time because i got 50 restart in about 30 minutes. So i have systematically tried one setting at a time to see if it helps the problem. And what have help so far was disabling WPA and runnging without security. my settings is at the moment
Wireless G Only
Wireless Channel 9
Transmission Auto
All 5G disabled
WLAN Partition On
WMM On
Super GI
This can be pure luck, but ill try to work my way from here and see if it crash again when enable security. and if it is possible to run other security settings stable
Mock please consider testing (only) enabling and disabling the 5GHz radio, much apprecaited!
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That picture is NOT correct. Placing the antenna at those degrees causes the signals to smash in to one another, you'd want more of a tilt on the exterior antennas. You'll extend broadcast range and improve reception.
Please publish the horizontal and vertical radiating patterns of the OEM DIR-855 antennas (both bands.) Thanks so much in adnvance, that would be awesome!
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I'll add my name to the list of people with this same problem.
Through extensive testing I've concluded that my restarts happens only when a wireless client connects through WPA/WPA2. I've been able to "solve" the issue by using WEP instead but am really hoping there's a solution that allows me to use WPA2 since that's the security I've paid for :)
Is there a Swedish phone# for RMA? I tried the self-service utility and it told me my serial-no isn't in the equipment-inventory or some such and wouldn't let me post any tickets at all.. So that's a no-go.
Anyways, gonna try unplugging wired computers as was suggested... wish me luck!
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Dlink have no concept on of customer service and so I don't like your chances.
I am very impressed with your diagnostics, I wish I could confirm this but I have packed away my useless router. I will blog it and see what others are saying.
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After following up on the tips from the other 655 thread where they said disabling Symantec EP remedied the situation I tried that - and it worked!
The offending service was "Symantec Management Client" - once disabled my wireless stopped constantly rebooting
(http://img97.imageshack.us/img97/5971/symantecservicesettings.th.png) (http://img97.imageshack.us/i/symantecservicesettings.png/)
image: The offending service
I'm back in WPA2 security mode again! :)
But how does a firewall app cause the wireless to restart when used from a wired computer?? Is this reproduced on other brands routers aswell? The curious wish to know :]
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Well this has to go down as being really really paranoid and censorship to the extreme.
That last post I did [ from DIR855 :-( ] got me banned. The sad thing is, is it true and I am in the process of having my complaint being addressed by the Consumer Affairs government department.
You can keep banning me and I can keep creating accounts. Is this how you want it to be?
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Hi,
I have had problems with wireless 2.4GHz restarts. The solution to the problem was to find a channel that is not so heavily used by my neighbours. I also changed the encryption from WAP2 to WAP Only and from Tkip and AES to TKIP.
I'm running 802.11g on 2.4GHz and 802.11n on 5GHz and don't have any drops on the 2.4 GHz wireless after these changes.
inSSIDer is the application that I used for finding the least used channel.
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I still have wireless restart problem on the 2.4 GHz. >:(
Any suggestions for a solution?
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I think my 2.4GHz is stable now!
What I did to get it stable:
1)
Changed my DWA-160 USB driver to 1.40 from later version.
With the latest drivers a got even more troubles.
2)
I now only use the windows "wlan zero config" and not the D-link config app for the DWA-160.
I still have the drivers for the DWA-160 from D-link installed.
I think that the problems I had was related to the D-link app and the windows "wireless zero config".
I'm now running both 2.4 GHz 802.11g and 5GHz 802.11n at the same time without any problems.
I guess that this would also work the other way around, only running the D-link app and disable the WZC.
I'm running:
Firmware Version: 1.12EU Hardware Version: A2 on my dir-855.
Windows 7.