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Author Topic: Camera does not pick up motion half the time  (Read 10618 times)

brownstoner89

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  • Posts: 4
Camera does not pick up motion half the time
« on: July 08, 2021, 01:28:38 PM »

Does anyone know if the camera prefers a 2 1/2 gig or 5 gig router? because our router automatically switches between the two. Should we get a new router? and if so does anyone have any recommendations for one that works well with Spectrum cable (NYC)?
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Mr.Mom

  • Technical Engineer
  • Level 2 Member
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  • Posts: 57
Re: Camera does not pick up motion half the time
« Reply #1 on: July 08, 2021, 01:34:50 PM »

D-Link cameras are 2.4 GHz. On your router you should have the 2.4 and 5 GHz separate but can have the same SSID and encryption. This should help the camera for more stable connection.
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brownstoner89

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  • Posts: 4
Re: Camera does not pick up motion half the time
« Reply #2 on: July 13, 2021, 12:21:38 PM »

THANKs! Thats super helpful. sounds like we should get a new router since the one spectrum in NY provides automatically switches back and forth depending on reception and they said it wont let u make a 2.4 selection (no toggle switch)   

By the way, do u know any other cams similar to the dlinks that aren't real expensive that may also function as repeater/extenders since dlink is phasing out most with that feature?
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Mr.Mom

  • Technical Engineer
  • Level 2 Member
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  • Posts: 57
Re: Camera does not pick up motion half the time
« Reply #3 on: July 13, 2021, 12:43:44 PM »

Depending on what is cheaper for you, you can get a 2.4GHz AP and Ethernet to the current router so the camera can connect to it. All D-Link cameras are 2.4 GHz for wifi connection. Some do have Ethernet ports you can also use instead if wireless. As for price you might want to search the https://us.dlink.com/en/consumer/cameras
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