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The Graveyard - Products No Longer Supported => IP Cameras => DCS-2310L => Topic started by: Jrblack100 on November 01, 2017, 02:30:07 PM

Title: DCS-2310L vs. DCS-2311L
Post by: Jrblack100 on November 01, 2017, 02:30:07 PM

I recently ordered four DCS-2310L and have received DCS-2311L-ES.  They look the same, but...  The 2310's have been the most dependable cameras I own and do not want to be surprised by the 2311.  I have these record to the DNR-322L. 

Any opinions/ideas?

Title: Re: DCS-2310L vs. DCS-2311L
Post by: GreenBay42 on November 01, 2017, 02:36:47 PM

Where did you order it from? DCS-2311L were originally for Sage/Hughes. If you ordered 2310L you should receive 2310Ls.

Title: Re: DCS-2310L vs. DCS-2311L
Post by: Jrblack100 on November 01, 2017, 02:50:09 PM

Ordered through Amazon.

Title: Re: DCS-2310L vs. DCS-2311L
Post by: GreenBay42 on November 01, 2017, 03:07:04 PM

Probably a third party seller who misrepresented what they were selling. Definitely contact Amazon and the seller for an exchange/refund. They are similar cameras but they are different. Also if the seller left the Sage firmware on it you cannot put the D-Link firmware on.

Title: Re: DCS-2310L vs. DCS-2311L
Post by: Jrblack100 on November 01, 2017, 03:10:42 PM

Good to know Greenbay42.  Thank you for your help.

Title: Re: DCS-2310L vs. DCS-2311L
Post by: GreenBay42 on November 01, 2017, 03:14:03 PM

Unfortunately with Amazon anyone can sell products now so things like this happen. The seller needs to take care of this since they shipped you a different model number.

Good luck and hopefully things will get taken care of.