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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-327L => Topic started by: daninet on July 05, 2017, 10:25:42 AM

Title: NAS not connecting to mydlink account
Post by: daninet on July 05, 2017, 10:25:42 AM

Hi All!

From one day to another my NAS is not connecting to the mydlink account. When I enter the menu on admin page the green circle rotates forever.
I'm restarting it daily.
NAS in working properly, other apps accessing the internet. From the website or app the NAS looks offline.
Please help with this one. Thank you.

(http://i65.tinypic.com/2h30byx.jpg)

Title: Re: NAS not connecting to mydlink account
Post by: FurryNutz on July 05, 2017, 10:38:10 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DNS? Look at the sticker behind or under the device.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DNSs web page under status.
• What region are you located?

What Browser are you using? Try IE11 or FF?
Be sure to clear all browser caches before entering the DNS web page...

Title: Re: NAS not connecting to mydlink account
Post by: daninet on July 14, 2017, 07:28:34 AM

our router went wrong. Interstingly there was internet but some services were not possible to reach.

Problem solved

Title: Re: NAS not connecting to mydlink account (RESOLVED)
Post by: FurryNutz on July 14, 2017, 07:48:38 AM

Glad you figured it out.

Enjoy.  ;)