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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-890L => Topic started by: dieseljwt on March 02, 2018, 02:57:26 PM

Title: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: dieseljwt on March 02, 2018, 02:57:26 PM
I set up my dlinkddns hostname, and can ping it. But my DIR-890L only shows "Disconnected". Also, if my router acquires a new IP address, my dlinkddns isn't updated unless I do it manually.

Surely I'm not the only one to have this issue?

Title: Re: DLINKDDNS and DIR-890L router
Post by: FurryNutz on March 02, 2018, 03:43:39 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)



Internet Service Provider and Modem Configurations
Title: Re: DLINKDDNS and DIR-890L router
Post by: dieseljwt on March 03, 2018, 07:01:27 AM
Hardware version: A2
Firmware: 1.20
Region: United States

Neither cable nor DSL - I have fiber optic (FiOS)
No modem used

Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: FurryNutz on March 06, 2018, 05:05:54 PM
Is DNS relay enabled or disabled on the 890L?

Is your ISP IP address they give you Dynamic or Static?

Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: dieseljwt on March 08, 2018, 04:59:10 PM
DNS Relay is enabled; my address is dynamic...which is why I would like it to be updated when it changes.
Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: dieseljwt on March 08, 2018, 05:07:48 PM
Just for the heck of it, I disabled DNS Relay - made no difference.
Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: Gattsu on March 09, 2018, 02:52:52 PM
Can you please test a different DDNS account? I recommend ( https://www.noip.com/), it is also free.
Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: FurryNutz on March 14, 2018, 08:03:53 AM
Any update on this? Did the use of a different DDNS service work?

Quote from: dieseljwt on March 02, 2018, 02:57:26 PM
I set up my dlinkddns hostname, and can ping it. But my DIR-890L only shows "Disconnected". Also, if my router acquires a new IP address, my dlinkddns isn't updated unless I do it manually.

Surely I'm not the only one to have this issue?
Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: dieseljwt on March 15, 2018, 02:17:23 PM

Oh yeah, noip.com works like a charm. So much for the D-Link "Dynamic" DNS. I'll be using the one that works.


Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: dieseljwt on March 15, 2018, 02:18:31 PM

And Gattsu...thanks for the tip!

Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: FurryNutz on March 15, 2018, 02:31:35 PM
Thanks for the feed back. I presume DDNS should be working.

I'll have D-Link support review this.
Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: celes68 on May 26, 2018, 09:33:34 AM
Hi, I have then same problem, first with DlinkDDNS and now with noip.com, the conection is good for 24 hrs. but after that time, it disconnects, can you helplme please, thanks.

Model: DIR 890L
firmware: 1.20
Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: FurryNutz on May 31, 2018, 07:25:33 AM
Can you try the following and see if anything changes:
Download v1.20 FW again to your PC. Wire connect your PC to the router. Do a factory reset using the routers web page. Skip the set up wizard. Upload the v1.20 FW file, again. After it loads and the router reboots, do one more factory reset then set up from scratch and set up the noip.com DDNS account information then test.

What is your Mfr and model# ISP modem your using with the 890L?

Quote from: celes68 on May 26, 2018, 09:33:34 AM
Hi, I have then same problem, first with DlinkDDNS and now with noip.com, the conection is good for 24 hrs. but after that time, it disconnects, can you helplme please, thanks.

Model: DIR 890L
firmware: 1.20
Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: pthrogmo on July 15, 2018, 07:02:26 PM
I think I found a fix.

I was having the same problem with my DIR-890L, set up a dlinkddns.com account, set up a domain, verified external web access and port forwarding were working with my local server, but kept getting "disconnected" when setting up Dynamic DNS on the router. I was trying from both of the preconfig options in the router for dlinkddns.com and dyndns.com, verified my hostname, username and password, would stay "disconnected". I tested with noip.com with my account there, and it connected.

So, I poked around with dyndns, logged in. I noticed that the web address was different, just dyn.com. I went back into the router, set up a manual connection to dyn.com for the address, and voila, connected using my dlinkddns account.

We'll see if it updates as expected.
Title: Re: DLINKDDNS always disconnected, and doesn't update ( DIR-890L router )
Post by: FurryNutz on July 16, 2018, 06:33:00 AM
Thank you for posting. Keep us posted on how it goes...

Quote from: pthrogmo on July 15, 2018, 07:02:26 PM
I think I found a fix.

I was having the same problem with my DIR-890L, set up a dlinkddns.com account, set up a domain, verified external web access and port forwarding were working with my local server, but kept getting "disconnected" when setting up Dynamic DNS on the router. I was trying from both of the preconfig options in the router for dlinkddns.com and dyndns.com, verified my hostname, username and password, would stay "disconnected". I tested with noip.com with my account there, and it connected.

So, I poked around with dyndns, logged in. I noticed that the web address was different, just dyn.com. I went back into the router, set up a manual connection to dyn.com for the address, and voila, connected using my dlinkddns account.

We'll see if it updates as expected.