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The Graveyard - Products No Longer Supported => D-Link Storage => DNR-326 => Topic started by: pistaum on October 06, 2016, 01:42:50 PM

Title: Live View not working
Post by: pistaum on October 06, 2016, 01:42:50 PM
Hello there.
My client has a DNR 326 running ok on his network.
The computer that has the NVR PRO Live view software needed to be formatted.
After the setup I launched the LiveView software and configured the cameras on a monitor that is 1024*768, after switching to a FUll HD monitor the program doenst open anymore and displays an error message:

System encountered a problem and needed to close, and generates a dump file.

I believe this problem its a configuration file somewhere, or maybe in windows registry, I uninstalled and reinstalled 2 versions of the software and it is still not working.

Please help me.

Sorry for my bad english, I'm from Brazil, and I'm still learning your language.

Thanks.

Leonardo.
Title: Re: Live View not working
Post by: FurryNutz on October 06, 2016, 01:47:37 PM
Is this monitor using HDMI connections or VGA?
If you reconnect the old monitor that used 1028x768, does the PC work?

What OS platform is this PC? WIndows? 7?
Try using D-View cam instead of the NVR pro program?
Title: Re: Live View not working
Post by: pistaum on October 10, 2016, 05:28:15 AM
Is this monitor using HDMI connections or VGA?
If you reconnect the old monitor that used 1028x768, does the PC work?

What OS platform is this PC? WIndows? 7?
Try using D-View cam instead of the NVR pro program?

The 1024*768 monitor was using VGA output

The FHD uses HDMI

W8.1 Pro x64

I will try the dview cam software

Title: Re: Live View not working
Post by: FurryNutz on October 10, 2016, 08:00:45 AM
Possible video driver issue and HDMI.
Let us know if DVC works...