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The Graveyard - Products No Longer Supported => Other D-Link Products => DHP-306AV => Topic started by: Franckie69 on December 29, 2013, 12:11:39 PM

Title: No WIFI connection
Post by: Franckie69 on December 29, 2013, 12:11:39 PM

Hello

First, sorry for my bad english : I'm French.

I need help because I can't connect in WIFI to my 306AV since a few days. The SSID appears, but I can't connect, with my PC or my smartphones. I don't understand the trouble because it was OK before.

I tried to change the channel, but nothing appears.

I hope someone will be able to help me.

Thank you !

Title: Re: No WIFI connection
Post by: FurryNutz on December 29, 2013, 12:27:51 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.

Try factory resetting the DHP and set up from scratch?

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)

• Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channel) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
• Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?

Title: Re: No WIFI connection
Post by: Franckie69 on December 30, 2013, 01:38:23 AM

Thank you for the answer.

Hardware version is A2

I don't think it's a trouble with the firmware because it was right before.

I changed SSID name, changed the channel width, the channel number, the security mode (and tried no security). I used Inssider and saw there was no other WIFI routers in the same channel (6).

I wanted to try single mode G, but didn't find how to do that.

Title: Re: No WIFI connection
Post by: FurryNutz on December 30, 2013, 01:00:58 PM

Try a different channel like 1 or 11 and see if you can change modes to G under Setup/Wireless/Manual?

Title: Re: No WIFI connection
Post by: Franckie69 on December 31, 2013, 12:05:40 AM

Il already tried different channel : no connection  :(

Impossible tu change to mode G, but I tried mode N only, mix N/G and mix N/G/B : no connection :(

InSSIDer tells me the Wifi is OK, but I can't connect. Strange...!?!?

Title: Re: No WIFI connection
Post by: FurryNutz on January 13, 2014, 07:59:47 AM

Try setting the host routers WiFi security to OPEN or Disabled and see if it connects.

If not, then I recommend that you phone contact your regional D-Link support office and get help on this unit. May need to RMA it.

Let us know how it goes.