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D-Link Mobile Apps => mydlink Lite App => Topic started by: DanRichardson on May 27, 2015, 07:03:55 AM

Title: push notifications quit working
Post by: DanRichardson on May 27, 2015, 07:03:55 AM
DSC930L on ethernet
Firmware Version 1.12.03 (2015-02-03)
Agent Version 2.0.18-b61
iPhone 4S iOS 8.1.1
MyDLink Lite 2415, downloaded 5/19/15, apparently 3.4.4 although it doesn't say so in Get Info
Camera's working, motion detection ftp recording is working.
I can view through the camera in the app both local and remote, motion detection and push notifications are enabled in the app.
Push notifications apparently quit working with this new version of mydlink Lite.
I have logged out and in, reinstalled the app, removed and relocated the camera, rebooted everything.
Title: Re: push notifications quit working
Post by: FurryNutz on May 27, 2015, 07:29:33 AM
What kind of notifications are supposed to be appearing when something is triggered?

v3.4.4 Build 2415 is the most current build...
Title: Re: push notifications quit working
Post by: DanRichardson on May 27, 2015, 07:36:38 AM
It used to sound an alert, put up a banner, and post in notifications. I basically use it as an automatic doorbell at my front door, and have come to rely on it.

I reinstalled 3.4.3, no joy.
Title: Re: push notifications quit working
Post by: FurryNutz on May 27, 2015, 07:42:52 AM
Ok, I just enabled notifications on motion here at work on my 6P phone using v3.4.4. I'll see if anything appears. I'm using iOS 8.1.1 as well. I don't think iOS version should matter...it may or something could be missing from the app now. When was the last time it worked for you?

Title: Re: push notifications quit working
Post by: DanRichardson on May 27, 2015, 07:46:50 AM
Worked yesterday. I think I synced for the first time in a while after that, and sometime later noticed that it wasn't working.
Title: Re: push notifications quit working
Post by: FurryNutz on May 27, 2015, 08:10:58 AM
And that was on v3.4.4?
Title: Re: push notifications quit working
Post by: DanRichardson on May 27, 2015, 08:26:00 AM
It could have still been on 3.4.3 when it worked. 3.4.4 came out 10 days back or so, and I might not have synced since then. I'm back on 3.4.3, though, and it's still not working.

Thanks for poking at it with me.
Title: Re: push notifications quit working
Post by: FurryNutz on May 27, 2015, 08:40:01 AM
I'll post back if I get anything. If we don't get any notifications, then I'll have someone review this.

Please be patient.
Title: Re: push notifications quit working
Post by: DanRichardson on May 28, 2015, 03:40:29 PM
I don't know if anything changed at their end, but I just got two notifications.
Title: Re: push notifications quit working
Post by: DanRichardson on May 29, 2015, 05:58:08 AM
Final report, I hope. Updated to the current version, still working. Installed Bannersounds to make it sound like a doorbell. Still working. All set.
Title: Re: push notifications quit working (RESOLVED)
Post by: FurryNutz on May 29, 2015, 07:02:41 AM
I would have responded yesterday however got side tracked. Yes, about mid day yesterday I noticed motion detect noticed on my lock screen. I got a ton of them as the day and evening progressed. I guess the service on there side was corrected. I think we can call this one resolved.

Enjoy.  ;)
Title: Re: push notifications quit working
Post by: momuvdev on June 04, 2015, 09:25:08 AM
Hello all.. i'm having this issue as well... any suggestions.. mine is not fixed.. i've uninstalled and reinstalled the app and i've logged in and checked everything.. i'm getting the emails but i'm not getting the push notifications even though they're enabled and even through my phone is set to allow them .. Help! it's kind of useless without the push notifications if i'm not sitting at my desk looking at my email..HELP :)
Title: Re: push notifications quit working
Post by: momuvdev on June 04, 2015, 09:26:40 AM
oh also i'm on v3.4.4 build 2415 if that explains anything?
Title: Re: push notifications quit working
Post by: DanRichardson on June 04, 2015, 09:42:38 AM
Down here again as well.
Title: Re: push notifications quit working
Post by: lucavarini on June 04, 2015, 10:50:07 AM
Same here. Push notification setting in mydlink lite app won't stay ON. As sson as I logoff/logon I find the setting for notifications off. Mydlink v 3.4.4 build 2415, ios 8.3 (12F70)
Title: Re: push notifications quit working
Post by: FurryNutz on June 04, 2015, 11:05:04 AM
How about if you don't log out and just close the app?  ???

Same here. Push notification setting in mydlink lite app won't stay ON. As sson as I logoff/logon I find the setting for notifications off. Mydlink v 3.4.4 build 2415, ios 8.3 (12F70)
Title: Re: push notifications quit working
Post by: momuvdev on June 04, 2015, 12:38:23 PM
i never log out of that app.. maybe i will log out and log back in and try that.. it's got to be the update because I updated on the 3rd of June and that's the last time I received a push notification :-\
Title: Re: push notifications quit working
Post by: FurryNutz on June 04, 2015, 12:45:03 PM
I've turned my on again...will see if I get anything...
Title: Re: push notifications quit working
Post by: momuvdev on June 04, 2015, 12:52:39 PM
nope.. it didn't work i'm getting emails but no push notificaions :( maybe it's the update? i'm so frustrated with this!
Title: Re: push notifications quit working
Post by: FurryNutz on June 04, 2015, 01:01:53 PM
Lets give it a day or so...maybe something in the system.  ::)
Title: Re: push notifications quit working
Post by: momuvdev on June 04, 2015, 02:08:50 PM
will do.. thank you for stopping to help :)
Title: Re: push notifications quit working
Post by: FurryNutz on June 04, 2015, 02:24:41 PM
 ;)
Title: Re: push notifications quit working
Post by: DanRichardson on July 15, 2015, 09:17:45 AM
Down again. All good local, all good with mydlink online, no push notifications to mydlink Lite.
Title: Re: push notifications quit working
Post by: FurryNutz on July 22, 2015, 10:30:22 AM
Any status on this?  ???
Title: Re: push notifications quit working
Post by: DanRichardson on July 24, 2015, 06:55:25 AM
Working again. No way to tell if it's my end or theirs.
Title: Re: push notifications quit working
Post by: FurryNutz on July 24, 2015, 09:00:28 AM
 ::)