D-Link Forums
D-Link Mobile Apps => mydlink Access-NAS App => Topic started by: acgordon on May 03, 2013, 05:36:20 AM
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Hi All,
I recently bought a DNS-320L NAS box and successfully set it up on my home wireless network. The machine works fine and I can access it through Windows explorer on all the Windows machines in my house. However, I cannot manage to access it through either my iPad or my Android phone. On both of these devices I have installed the MyDlink Access app. Each time I try to login a get a 'Sign in failed' message on either device. I can login using the same username and password on their website so I know my login credentials are correct.
Any ideas?
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I have the same problem. Didn't found solution yet. Hope, someone will post it here
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Do you happen to have any special characters in your password?
If you do, as a troubleshooting step, would you be able to setup a simple password and let us know if it still happens?
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Don't have any special character
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Is your DNS-320L successfully registered with mydlink or is the registration process failing?
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I am having the same problem as explained here:
http://forums.dlink.com/index.php?topic=55712.0
Thanks. Hope someone can help
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Actually i can sign in but cannot connect to the NAS from the WAN and cannot find a folder to upload on the LAN side.
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Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
Actually i can sign in but cannot connect to the NAS from the WAN and cannot find a folder to upload on the LAN side.
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ISP is Virgin Media in UK. This is a cable service. The modem router is a Netgear CG3101D. I have a 34MB/s DL and 2MB/s uploads.
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And is the DNS connected to the NG modem/router? Or is there something in between the DNS and modem?
Does the modem have a DMZ? You might test this by putting the IP address the DNS in the modems DMZ...