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D-Link IP Cameras for Home => DCS-8300LH => Topic started by: smr on February 14, 2019, 02:02:29 AM

Title: I don't have Sound Detection option on iPhone
Post by: smr on February 14, 2019, 02:02:29 AM

Hi,

I just purchased the DCS-8300LH and set it up. After the firmware updated from v1.00.05 to v1.03.01 and I restarted the app, I got more options (Anti-flicker, Enable Camera LED), but I still don't have Sound Detection.

I'm referencing the Set up detection FAQ (https://support.dlink.com/FAQView.aspx?f=YbhyfRXcz3UknZRiFWQr%2fg%3d%3d). The note mentions screenshots are for Android and iOS might be a little different, though I'm expecting what I'm looking for should be the same.

There are two parts to the FAQ, the first is about setting up Automation for sound detection, and the second is about enabling sound detection. I'm trying to follow the second part, but the Sound Detection option just isn't there for me.

Why is Sound Detection not available for me?

Thanks,
Steven

Title: Re: I don't have Sound Detection option on iPhone
Post by: GreenBay42 on February 14, 2019, 07:27:56 AM

I just checked mine with Android and that option is gone too.

Looks like you only need to set it up under Automation. To change the value, when creating the automation, under Event, tap the check mark next to the camera you want and the ear icon. To the right there should be a > icon. Tap that to change the sound detection threshold.

Sorry for the confusion. I will have a tech verify with iOS and have the FAQ updated today.

Title: Re: I don't have Sound Detection option on iPhone
Post by: GreenBay42 on February 14, 2019, 08:51:21 AM

Actually looking at the FAQ it looks (almost) correct. The second part was actually for legacy cameras, not the DCS-8xxxLH series cameras. They added a title to the FAQ to make it more clear.