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The Graveyard - Products No Longer Supported => IP Cameras => DCS-930L => Topic started by: hamid1 on January 27, 2015, 01:50:49 PM

Title: DCS930L all lights on and not responding
Post by: hamid1 on January 27, 2015, 01:50:49 PM
as i said in the subject, red and blue lights solid on and the cam is not repondig reset do not work , no router change the cam was working and suddenly goes like this
Title: Re: DCS930L all lights on and not responding
Post by: FurryNutz on January 27, 2015, 01:53:20 PM
What region are you located?

What mfr and model # router do you have?

Unplug the power from the camera for 30 seconds then back on do anything?

Try  factory reset on the camera then LAN wired connect the camera to the router and check router to see if it handed out a DHCP IP address to the camera.
Try to access this new IP address for camera from a wired LAN PC.
Title: Re: DCS930L all lights on and not responding
Post by: hamid1 on January 30, 2015, 12:45:22 PM
reset not working
wired connection do nothing cable ok
was warking with the same router no changes at all
camera does not connect to network  can't access it even through ip
leaved it unplugged for more than 24hours ... nothing 
it is like freezed unrespondig not resetable

any ideas ???
Title: Re: DCS930L all lights on and not responding
Post by: JavaLawyer on January 30, 2015, 12:51:07 PM
Quote from: hamid1 on January 30, 2015, 12:45:22 PM
reset not working
wired connection do nothing cable ok
was warking with the same router no changes at all
camera does not connect to network  can't access it even through ip
leaved it unplugged for more than 24hours ... nothing 
it is like freezed unrespondig not resetable

any ideas ???

Did you try using this factory reset procedure:
DCS Network Cameras - Factory Reset Procedure (http://forums.dlink.com/index.php?topic=47707.0)
Title: Re: DCS930L all lights on and not responding
Post by: hamid1 on February 01, 2015, 05:50:28 AM
yes
not working
Title: Re: DCS930L all lights on and not responding
Post by: JavaLawyer on February 01, 2015, 10:07:13 AM
How old is the DCS-930L? Did the camera ever work?
You may be looking at a defective unit.
Title: Re: DCS930L all lights on and not responding
Post by: hamid1 on February 09, 2015, 02:01:41 AM
the cam was working for months
Title: Re: DCS930L all lights on and not responding
Post by: JavaLawyer on February 09, 2015, 04:38:44 AM
Is the DCS-930L less than a year old?
Title: Re: DCS930L all lights on and not responding
Post by: hamid1 on February 10, 2015, 01:14:59 AM
yes
Title: Re: DCS930L all lights on and not responding
Post by: JavaLawyer on February 10, 2015, 05:37:56 AM
Were you performing a firmware upgrade before this issue started?
Title: Re: DCS930L all lights on and not responding
Post by: hamid1 on February 10, 2015, 12:18:35 PM
no it was working normaly
Title: Re: DCS930L all lights on and not responding
Post by: JavaLawyer on February 10, 2015, 12:25:28 PM
This is a shot in the dark, but take a look at this thread: http://forums.dlink.com/index.php?topic=58958.0  :-\
Title: Re: DCS930L all lights on and not responding
Post by: JavaLawyer on February 11, 2015, 11:14:31 AM
Since you've seemingly exhausted all other options, here's one last procedure to try that may provide some relief:

Download Firmware

Establish a static IP address on your PC

Access Camera

PLEASE POST BACK AND LET US KNOW IF THIS WORKS!!!
Title: Re: DCS930L all lights on and not responding
Post by: hamid1 on February 12, 2015, 02:30:51 AM
i tried this but it does not work, do you think i have to use An Ethernet crossover cable  ?
Title: Re: DCS930L all lights on and not responding
Post by: FurryNutz on February 12, 2015, 06:53:04 AM
Just curious, do you have to do anything besides turning on the camera to get the camera into any other mode of operation? I know routers can get into recovery mode however you have to hold the reset button during power ON till the power LED blinks. Not sure if Cameras have any process for this. Just wondering.  ???

Quote from: JavaLawyer on February 11, 2015, 11:14:31 AM
Since you've seemingly exhausted all other options, here's one last procedure to try that may provide some relief:

Download Firmware

  • Visit mydlink.com/support (http://mydlink.com/support) or ftp2.dlink.com/PRODUCTS (ftp://ftp2.dlink.com/PRODUCTS) for the desired firmware
  • If the firmware is in a .zip or .rar archive, extract the contents

Establish a static IP address on your PC

  • Connect the camera directly to a PC Ethernet port
  • Windows 7 - Navigate to Start > Control Panel > Network and Sharing Center > Change Adapter Settings
  • Right-Click Local Area Connection and select Properties
  • Highlight Internet Protocol Version 4 and select Properties
  • Select the  Use the following IP address radio button
  • In the IP address field enter 192.168.0.55
  • In the Subnet mask field enter 255.255.255.0
  • In the Default gateway field enter 192.168.0.20
  • Press OK

Access Camera

  • Using an Internet browser on the PC, enter the following address: http://192.168.0.20
  • If the camera prompts for a username and password, enter Username: admin; Password: [Leave field blank]
  • Navigate to MAINTENANCE > Firmware Upgrade and upload the firmware file previously saved to the PC desktop

PLEASE POST BACK AND LET US KNOW IF THIS WORKS!!!
Title: Re: DCS930L all lights on and not responding
Post by: JavaLawyer on February 12, 2015, 07:02:16 AM
Quote from: FurryNutz on February 12, 2015, 06:53:04 AM
Just curious, do you have to do anything besides turning on the camera to get the camera into any other mode of operation? I know routers can get into recovery mode however you have to hold the reset button during power ON till the power LED blinks. Not sure if Cameras have any process for this. Just wondering.  ???

This "may be" a half-baked process with some missing components. This process was communicated to me second-hand and I'm offering it here for testing because the OPs camera is inoperable, so nothing lost by trying.  As you pointed out, It would probably be a good idea to mimic the router process to instantiate the correct mode. Anything you have to offer on that end would be helpful.
Title: Re: DCS930L all lights on and not responding
Post by: hamid1 on February 12, 2015, 09:07:23 AM
i found and tried this http://wiki.openwrt.org/toh/d-link/dcs-930l  but nothing works, all lights remains on and can not access emergency web interface
Title: Re: DCS930L all lights on and not responding
Post by: JavaLawyer on February 12, 2015, 09:16:58 AM
I affraid we've pretty much exhausted all options, unless someone has something else to offer we haven't thought of yet.  :-\
Title: Re: DCS930L all lights on and not responding
Post by: saintfalcon on June 27, 2015, 09:14:20 AM
My DCS 930L recently were bricked too.
front red light and rear blue light keeps turned on.
I tried to connect my laptop's ethernet port to the camera but to no avail.
I can't ping the camera (192.168.0.20)
Is there any way to contact the camera? I'm afraid I'm out of warranty :(
the camera previously working well. asked for a firmware upgrade and were working nicely.
suddenly it stopped connecting and up till now still in this state.

please help, thanks

Quote from: JavaLawyer on February 11, 2015, 11:14:31 AM
Since you've seemingly exhausted all other options, here's one last procedure to try that may provide some relief:

Download Firmware

  • Visit mydlink.com/support (http://mydlink.com/support) or ftp2.dlink.com/PRODUCTS (ftp://ftp2.dlink.com/PRODUCTS) for the desired firmware
  • If the firmware is in a .zip or .rar archive, extract the contents

Establish a static IP address on your PC

  • Connect the camera directly to a PC Ethernet port
  • Windows 7 - Navigate to Start > Control Panel > Network and Sharing Center > Change Adapter Settings
  • Right-Click Local Area Connection and select Properties
  • Highlight Internet Protocol Version 4 and select Properties
  • Select the  Use the following IP address radio button
  • In the IP address field enter 192.168.0.55
  • In the Subnet mask field enter 255.255.255.0
  • In the Default gateway field enter 192.168.0.20
  • Press OK

Access Camera

  • Using an Internet browser on the PC, enter the following address: http://192.168.0.20
  • If the camera prompts for a username and password, enter Username: admin; Password: [Leave field blank]
  • Navigate to MAINTENANCE > Firmware Upgrade and upload the firmware file previously saved to the PC desktop

PLEASE POST BACK AND LET US KNOW IF THIS WORKS!!!
Title: Re: DCS930L all lights on and not responding
Post by: FurryNutz on June 29, 2015, 06:42:03 AM
Was the reset button held in for 10 seconds to see if it would factory reset then connect a LAN cable to the camera and then to the main host router? Look at he main host routers connected client table to see if the camera was connected and had an ip address?

Quote from: saintfalcon on June 27, 2015, 09:14:20 AM
My DCS 930L recently were bricked too.
front red light and rear blue light keeps turned on.
I tried to connect my laptop's ethernet port to the camera but to no avail.
I can't ping the camera (192.168.0.20)
Is there any way to contact the camera? I'm afraid I'm out of warranty :(
the camera previously working well. asked for a firmware upgrade and were working nicely.
suddenly it stopped connecting and up till now still in this state.

please help, thanks

Quote from: JavaLawyer on February 11, 2015, 11:14:31 AM
Since you've seemingly exhausted all other options, here's one last procedure to try that may provide some relief:

Download Firmware

  • Visit mydlink.com/support (http://mydlink.com/support) or ftp2.dlink.com/PRODUCTS (ftp://ftp2.dlink.com/PRODUCTS) for the desired firmware
  • If the firmware is in a .zip or .rar archive, extract the contents

Establish a static IP address on your PC

  • Connect the camera directly to a PC Ethernet port
  • Windows 7 - Navigate to Start > Control Panel > Network and Sharing Center > Change Adapter Settings
  • Right-Click Local Area Connection and select Properties
  • Highlight Internet Protocol Version 4 and select Properties
  • Select the  Use the following IP address radio button
  • In the IP address field enter 192.168.0.55
  • In the Subnet mask field enter 255.255.255.0
  • In the Default gateway field enter 192.168.0.20
  • Press OK

Access Camera

  • Using an Internet browser on the PC, enter the following address: http://192.168.0.20
  • If the camera prompts for a username and password, enter Username: admin; Password: [Leave field blank]
  • Navigate to MAINTENANCE > Firmware Upgrade and upload the firmware file previously saved to the PC desktop

PLEASE POST BACK AND LET US KNOW IF THIS WORKS!!!