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Author Topic: HELP!! No push notifications or google access via WIFI!  (Read 1925 times)

rawhite1987

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HELP!! No push notifications or google access via WIFI!
« on: June 01, 2016, 03:45:18 PM »

Hello everyone!

I have a DIR-615 Router but for some reason when I connect to the WiFi via that router I do not get push notifications on my Samsung Galaxy S6. I cannot access anything on the google play store either. I use google chrome as my browser and can access the internet without any issues. The moment I turn off my Wifi I get all my notifications and can download from the google play store.

I tried resetting the router but still have the same issues. I reset my phone but still the same issues. What is going on? Is my phone blocked by the router?

I know it is this router as I have no issues with my home router (the DIR-615 is my work router) and on my mobile network.

What do I do to fix this?
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FurryNutz

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    • Router Troubleshooting
Re: HELP!! No push notifications or google access via WIFI!
« Reply #1 on: June 01, 2016, 03:50:17 PM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
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