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D-Link IP Cameras for Home => mydlink.com (Portal) => Topic started by: rickistic on March 26, 2014, 04:45:13 PM

Title: Can't access remotely with 3G
Post by: rickistic on March 26, 2014, 04:45:13 PM

Has anyone been able to figure out the problem with 3G access? Had a great connection with 4G LTE (Verizon), but cannot access with 3G (AT&T). DLink support says 3G should be sufficient, but that hasn't been my experience. Using a Moto G.

Title: Re: Can't access remotely with 3G
Post by: JavaLawyer on March 27, 2014, 04:55:39 AM

Quote from: rickistic on March 26, 2014, 04:45:13 PM

Has anyone been able to figure out the problem with 3G access? Had a great connection with 4G LTE (Verizon), but cannot access with 3G (AT&T). DLink support says 3G should be sufficient, but that hasn't been my experience. Using a Moto G.

I can't speak to 3G AT&T, but when my 4G LTE Verizon drops to 3G I can still connect without issue.

Title: Re: Can't access remotely with 3G
Post by: JavaLawyer on March 27, 2014, 05:00:17 AM

Is your phone configured for the AT&T APN?

Title: Re: Can't access remotely with 3G
Post by: Polariser on April 25, 2014, 10:51:52 PM

I have the same issue..

Cannot access 932L camera over 3g on Moto G

Can access camera via 4G when same sim is plugged into my HTC One (its a 4g sim..).. Presumably the Carrier APN is the same.

Can access camera via wifi .. either home network or tethered to HTC one.

Is it the phone? A security filter?

Title: Re: Can't access remotely with 3G
Post by: Doctor Doom on April 28, 2014, 08:24:47 AM

I would suggest checking your 3G/APN settings. If there is a section for proxy address and port, try removing them (write them down on a piece of paper first). Once removed, apply, reboot the phone and try again.