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Author Topic: wend D-link will reless e new firmware?  (Read 10493 times)

FurryNutz

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Re: wend D-link will reless e new firmware?
« Reply #15 on: November 27, 2014, 12:15:53 PM »

Revert back to v1.12 B03 then.

D-Link was not able to reproduce bandwidth usage that your are experiencing. Nor am I. v1.13 is working for me.

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email. Ask for an RMA.
Let us know how it goes please.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Turbo101e

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Re: wend D-link will reless e new firmware?
« Reply #16 on: December 18, 2014, 12:07:15 PM »

D-Link offert no phone service.
I allready maide a RMA augus 27 2014, because router did anser to comandes and i could get in device.

At this time only 1.12B05 was avalable. But 1.13B02 as the same issue.
Won't ask for a other RMA if router is OK. Trouble come with firmfware 1.12B05 and 1.13B02 only wend steamboost is enable. I loost speed32Gb/s to 28Gbs/ in donload and bandwich is over consuming betwen 15 to 20Mb.

I have buy DGL-5500 in october 2013 and still wating for a sutable firmware. FurryNutz
said that "D-Link was not able to reproduce bandwidth usage that your are experiencing. Nor am I. v1.13 is working for me".

Once again, For a router that cost over 200$, i iam very desapointed ove D-Link support.
I sincerly hope to get a trouble less frimware  soon!!!
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FurryNutz

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Re: wend D-link will reless e new firmware?
« Reply #17 on: December 18, 2014, 12:10:41 PM »

I recommend that you phone contact D-Link support and ask them for a different model router in exchange for the 5500. I recommend the DIR-868L or the 862L.

I don't know when any new FW is forth coming or if it will fix your issues. You need to contact your regional Canadian D-Link office for help and support.

Good Luck.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Turbo101e

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Re: wend D-link will reless e new firmware?
« Reply #18 on: December 18, 2014, 05:48:10 PM »

I have contact  Canadian D-Link office . But they want to charge $$$ for assistance.
I not exited be the idee ove changing a DGL for DRI. I paid 200$ for a gamer routeur.
Never ad issue with old version ove DGL. I sould never but the 5500.
Paid big $$$$ with no support.
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FurryNutz

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Re: wend D-link will reless e new firmware?
« Reply #19 on: December 19, 2014, 07:34:38 AM »

I recommend that you phone contact D-Link support and ask them for a different model router in exchange for the 5500. Pay the fee to talk to some one, then once you get some one on the line, ask them about refunding the fee as well as exchanging for a different model router. I recommend the DIR-868L or the 862L. The DIR series routers are solid routers and well great for gaming as well.

The DGL-5500 was not designed, developed and meant for market outside of the USA.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Turbo101e

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Re: wend D-link will reless e new firmware?
« Reply #21 on: January 28, 2015, 08:58:37 PM »

Firmware 1.13B04 as the same issue as 1.13B03 and 1.12B05.
Streamboost as lot ove bug.
Slow down bandwitch aroud 10% and use about 15Gb transfer a day.
I aim disapointed ove D-link consumer service, in canada ther bo support at all.
DGL-5500 have big issue and after more then a year D-link just ignor thos problem.
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FurryNutz

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Re: wend D-link will reless e new firmware?
« Reply #22 on: January 29, 2015, 12:28:59 PM »

I recommend that you phone contact D-Link support and ask them for a different model router in exchange for the 5500. Pay the fee to talk to some one, then once you get some one on the line, ask them about refunding the fee as well as exchanging for a different model router. I recommend the DIR-868L or the 862L. The DIR series routers are solid routers and well great for gaming as well.

The DGL-5500 was not designed, developed and meant for market outside of the USA.

Good Luck.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: wend D-link will reless e new firmware?
« Reply #23 on: January 30, 2015, 07:04:54 AM »

Please disable ABE and enter manual ISP UP and Down link speed values while leaving SB enabled.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Turbo101e

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Re: wend D-link will reless e new firmware?
« Reply #24 on: January 31, 2015, 07:32:40 PM »

I recommend that you phone contact D-Link support and ask them for a different model router in exchange for the 5500. Pay the fee to talk to some one, then once you get some one on the line, ask them about refunding the fee as well as exchanging for a different model router. I recommend the DIR-868L or the 862L. The DIR series routers are solid routers and well great for gaming as well.

The DGL-5500 was not designed, developed and meant for market outside of the USA.

Good Luck.

I but this router in Canada, so why D-Link sold this item if it wont wrork?
Now, i should payd for phone service ?!?!? And for wath, hoping that they refund me they Service Package !!!
Even worst, FuryNutz sugesstion is to ask a exchange for a router wort half the price ove my DGL-5500!!!

This have no sense to me, it is not resonable to ask me more money for a produc not intended to worck in Canada!!!
Wath a scam!!! It is D-Link problem if they dont offer support in Canada!!! And they want me to spend more money on this JUNK!!!

I aim completly desapointed by D-Link Support.
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FurryNutz

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Re: wend D-link will reless e new firmware?
« Reply #25 on: February 02, 2015, 08:53:58 AM »

Have you contact D-Link support in Canada yet?

You won't know till you find out...

The suggested routers may be worth not as much however do more and offer more in features than the 5500 does.

Sorry we can't do any thing else for you here in the forums. This is a matter that you need to talk to someone at D-Link support ON the phone to resolve this matter. 

This thread is now closed.

Good Luck.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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