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Author Topic: Windows 10 wifi disconnection and compatibility problem.  (Read 18860 times)

edk

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Windows 10 wifi disconnection and compatibility problem.
« on: October 14, 2017, 04:46:38 AM »

Trying to use DWA-171 in my new PC with Windows 10. At firs I try to use the DWA-171 windows built-in driver but with it I cannot connect to wifi at all. Then I install the driver in the cd that comes with the device which is older than the windows built-in driver version. This time I can connect to wifi but whenever I play games, any games wifi connection will drop and I cannot re-connect to it until I quit the game. Seems like both drivers cannot work properly in Windows 10. I was using the same DWA-171 device with Windows 7 before this and had no problem at all.

This is the windows built-in driver
Manufacturer:   D-Link Corporation
Description:   D-Link DWA-171 Wireless AC Dual Band Adapter
Driver version:   1030.11.503.2016
Physical address (MAC):   ?80-26-89-EE-F6-F7

And this is the driver in the cd
Manufacturer:   D-Link Corporation
Description:   D-Link DWA-171 Wireless AC Dual Band Adapter
Driver version:   1030.2.731.2015
Physical address (MAC):   ‎80-26-89-EE-F6-F7
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FurryNutz

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Re: Windows 10 wifi disconnection and compatibility problem.
« Reply #1 on: October 16, 2017, 09:50:52 AM »

What region are you located?
What is the mfr and model# of your main host router?
What wireless modes are you using?
What security modes are you using?

Try the driver located from your regional D-Link support web site...
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

edk

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Re: Windows 10 wifi disconnection and compatibility problem.
« Reply #2 on: October 18, 2017, 03:44:21 AM »

What region are you located?
Malaysia

What is the mfr and model# of your main host router?
ASUS RT-AC55UHP

What wireless modes are you using?
Wireless Mode Auto
Wireless Band 5Ghz

What security modes are you using?
Authentication Method  WPA2-Personal

Same problem using the driver from DLink Malaysia website below
http://www.dlink.com.my/dwa-171/
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FurryNutz

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Re: Windows 10 wifi disconnection and compatibility problem.
« Reply #3 on: October 18, 2017, 09:50:54 AM »

What happens if you configured the main host router for single mode N, manual channel 48 and OPEN Security as a quick test on 5Ghz. Re-enable WPA2 after testing.
Does it connect to 2.4Ghz with same problem.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

edk

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Re: Windows 10 wifi disconnection and compatibility problem.
« Reply #4 on: October 19, 2017, 09:10:19 AM »

What happens if you configured the main host router for single mode N, manual channel 48 and OPEN Security as a quick test on 5Ghz. Re-enable WPA2 after testing.
Does it connect to 2.4Ghz with same problem.

What is single mode N? I can't find any router setting matching that name. I tried manual channel 48 same problem. Using open security made it worse, can't even connect to router at all.

2.4Ghz does not have this problem of disconnecting when a game is running but I need 5Ghz because it's too much interference around my apartment.
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FurryNutz

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Re: Windows 10 wifi disconnection and compatibility problem.
« Reply #5 on: October 19, 2017, 10:33:03 AM »

Does the adapter work at a different location with a different wifi AP source?
Try at a friend, family or neighbors place and test...
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

edk

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Re: Windows 10 wifi disconnection and compatibility problem.
« Reply #6 on: October 19, 2017, 05:59:27 PM »

Does the adapter work at a different location with a different wifi AP source?
Try at a friend, family or neighbors place and test...

But the adapter works flawlessly with 5Ghz in the same PC dual booted into Windows 7 or my laptop with Windows 7.
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FurryNutz

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Re: Windows 10 wifi disconnection and compatibility problem.
« Reply #7 on: October 19, 2017, 06:15:35 PM »

Be sure to turn off any Power Management features for the adapter.

You might review this and see if this might help with Windows 10:
http://forums.dlink.com/index.php?topic=66011.msg277278#msg277278

I was seeing issues on windows 10 with my 192 adapter. Did this and helped a lot.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

edk

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Re: Windows 10 wifi disconnection and compatibility problem.
« Reply #8 on: October 25, 2017, 08:54:40 PM »

Be sure to turn off any Power Management features for the adapter.

You might review this and see if this might help with Windows 10:
http://forums.dlink.com/index.php?topic=66011.msg277278#msg277278

I was seeing issues on windows 10 with my 192 adapter. Did this and helped a lot.

Did everything in that thread still same problem.
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FurryNutz

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Re: Windows 10 wifi disconnection and compatibility problem.
« Reply #9 on: October 25, 2017, 09:13:51 PM »

I would contact your regional D-Link support office and ask for help and information on this. I presume this is a problem with WIndows 10 and the 171 adapter...
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.