D-Link Forums

D-Link Range Extenders => DAP-1860 => Topic started by: hameedmufeez on April 27, 2020, 03:00:15 PM

Title: Instagram not loading over extender wifi
Post by: hameedmufeez on April 27, 2020, 03:00:15 PM

Hi, i've connected the extender to my main router and everything seem to work fine.
However, for some reason instagram keeps getting interrupted when I use the extender's wifi and nothing seems to load. this happens to all devices(iphones and laptops) connected to the wifi so it's not a device problem. ONLY instagram stops working where nothing loads while I can open youtube when that happens and it works fine. I'm not sure why does this happen, it never happens on my main router. I've tried researching in the internet and some suggest that might be an ipv6 issue, please help.

Title: Re: Instagram not loading over extender wifi
Post by: FurryNutz on May 07, 2020, 08:52:37 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)

• What Hardware version is your DAP? Look at the sticker under the DAP.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DAPs web page under status.
• What region are you located?

What is the mfr and model# of the main host router?
What is the distance between the DAP and main host router? 30 feet is recommended between the main host router and DAP depending on building materials.
Disable any IPv6 on the main host router and check the app.