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Author Topic: DSR-500N failover issue  (Read 7902 times)


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DSR-500N failover issue
« on: September 08, 2017, 06:05:43 AM »

im have an  dsr500 with same problem...

I have a strange DSR-500N failover issue. When connected on both WAN1 and WAN2, it takes nearly 4 minutes incase of a failover. After extensive testing I somewhat managed to conclude that if there is any session which is going on, it fails to perform a successive failover (possibly due to some NAT issue). If there are absolutely no sessions going on (not even a ping) only then it manages within 30secs or so (but I cannot conclude the exact time as if i ping and the failover isnt complete then it takes more than 2 mins). Has anyone else experienced the same problem where it takes as long as 4 mins for a failover or am I going wrong with my configurations?

Firmware Version: 1.03B43_WW



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Re: DSR-500N failover issue
« Reply #1 on: September 08, 2017, 10:19:10 AM »


  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
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