The Graveyard - Products No Longer Supported > DIR-657

Is D-Link doing anything about the Wi-Fi stability issues?

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Gnardar:
Greetings!

I recently got a DIR-657 just to find out it has some major stability issues with Wi-Fi. I am currently playing with some of the settings to see if I can make the router more stable but at this time I still have to reboot it a couple of times a day.

I have seen people using workarounds for the problems but I have yet to see anything about D-Link working on making the router better. Other routers dont have these issues so there is obviously something that the DIR-657 isn't handling very well causing the interruption. I have other devices that I have to 'rig up' to get them to work but something from a brand such as D-Link I expect to not have to deal with this.

So, just wondering if anyone has heard anything or if there was something I missed as I'm getting close to just replacing this device as it has been nothing but a hassle since I plugged it in..

Hardware Version: A1
Firmware Version: 1.01

Thanks,
Matt

FurryNutz:
Work Around:
http://forums.dlink.com/index.php?topic=54204.0
For users experiencing connection problems with Single Mode N and AES only, please revert to Mixed G and N and Auto TPIK/AES or TPIK only as using single mode N and AES only seems to be causing problems. I have forwarded this onto D-Link and will post any information I get here. It recommended that users phone contact D-Link support for immediate help and information regarding this.

Pleae be patient while D-Link reviews this and releases a fix in time.

Thank you.

Link>Welcome!

What region are you located?
Are you wired or wireless connected to the router?
Has a Factory Reset been performed?

What ISP Service do you have? Cable or DSL?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Set Time and Time Zone under Tools/Time.

Link>Wireless Installation Considerations
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
InSSIDer]Any other WiFi routers in the area? Link> Use [url=http://www.metageek.net/]InSSIDer to find out. How many?[/url]
Turn off WISH, and WPS under Advanced.
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Enable WMM Enable Under Advanced/Advanced Wireless.
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.

Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.

Not currently tracking any issues with WiFi on this router. I've tested 2 of them and both work very well.

Gnardar:
I will try some of the things you listed in your post but I find it a little odd that there aren't any tracked issues when 4 of the posts on the front page are about wi-fi dropping issues with this router..

FurryNutz:
Most of them and WiFi problems stem from external conditions and other near by WiFi interferences.

Let us know if you can answer some of the questions so we can get a better idea of your system and whats going on and help us provide you with better help and feedback.

Gnardar:
I have made all of the suggested setting changes now and am monitoring the connectivity.. I made small changes and waiting for it to go down again before I made the next change..

I now have all of the suggested changes done.

I will update once I know if this is still going to go down or not..

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