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Author Topic: My DGL-4500 keeps powering off  (Read 3839 times)

Shadows369

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My DGL-4500 keeps powering off
« on: July 03, 2014, 07:02:29 PM »

I've had my DGL-4500 for i want to say around 4 years. Up until a few months ago it worked flawlessly. I still does but it likes to have fits where it may power off and i can't get it back on. I've tried resetting it, which only has the power led flash a few times only for the router to not turn on. It's really bugging me. I've looked everywhere for solutions to no avail.
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FurryNutz

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Re: My DGL-4500 keeps powering off
« Reply #1 on: July 03, 2014, 07:09:18 PM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Has a Factory Reset been performed?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something that's already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • What wireless devices do you have connected?
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.

Try the power adapter in a different wall out let? Disconnect all devices from the router and test. Check output of power adapter as well, should be 12v 2Amps.
« Last Edit: July 03, 2014, 07:18:19 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: My DGL-4500 keeps powering off
« Reply #2 on: August 11, 2014, 07:48:36 AM »

Any status on this?  ???

I've had my DGL-4500 for i want to say around 4 years. Up until a few months ago it worked flawlessly. I still does but it likes to have fits where it may power off and i can't get it back on. I've tried resetting it, which only has the power led flash a few times only for the router to not turn on. It's really bugging me. I've looked everywhere for solutions to no avail.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.