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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5020L => Topic started by: JOHIRSH on August 24, 2014, 10:36:34 AM

Title: DCS 5020L Images Blurry
Post by: JOHIRSH on August 24, 2014, 10:36:34 AM

I purchased  a  DSC 5020L which has turned into being a VERY disappointing camera

Besides not being able to view directly due to java issues   (even though I can see the video when I am setting motion detection)  I find the video and images  to be blurry to the point of being unsable


the optics are clean and I upgraded the firmware


any thoughts or suggestions would be appreciated

Title: Re: DCS 5020L Images Blurry
Post by: cmontyburns on August 24, 2014, 10:40:47 PM

The 5020 has an external focus ring around the lens.  Try turning it to sharpen up the image.

Title: Re: DCS 5020L Images Blurry
Post by: JOHIRSH on August 25, 2014, 09:23:32 AM

yes and it change the degree of blurriness

Title: Re: DCS 5020L Images Blurry
Post by: cmontyburns on August 25, 2014, 11:23:17 AM

Keep turning it.  You can unscrew practically the entire lens assembly from the base.   I had to do this with one of my 5020's to get it in focus.

Title: Re: DCS 5020L Images Blurry
Post by: JOHIRSH on August 25, 2014, 11:32:18 AM

oh I have been    I finally got something that doesn't give me a headache  but its the worse image of any of my cams

Title: Re: DCS 5020L Images Blurry
Post by: movyca1964 on September 04, 2014, 02:52:30 AM

Hi,
my focus was ok for a few weeks.
3 days ago, blurry image and I had to adapt via manual focus...
Today , again blurry image....
but I'm not home to change the manual focus  :-(

Any idea, solution, other ?

Thanks
yves

Title: Re: DCS 5020L Images Blurry
Post by: JOHIRSH on September 04, 2014, 05:57:20 AM

Not really   my manual focus also seems to slip.....

Title: Re: DCS 5020L Images Blurry
Post by: movyca1964 on September 07, 2014, 11:21:11 PM

so, the images, the cam is unusable anymore  :-(
?

Title: Re: DCS 5020L Images Blurry
Post by: movyca1964 on September 08, 2014, 02:32:18 AM

solution ?
bring the camera back to the shop ?  (warranty?)

Title: Re: DCS 5020L Images Blurry
Post by: JavaLawyer on September 08, 2014, 07:07:17 AM

Did you recently change the general distance to the objects the camera is focusing on?  i.e. is the camera now looking at more distant (or closer) objects than before?

Title: Re: DCS 5020L Images Blurry
Post by: JavaLawyer on September 08, 2014, 07:08:59 AM

Quote from: movyca1964 on September 08, 2014, 02:32:18 AM

solution ?
bring the camera back to the shop ?  (warranty?)

If the camera is still within the return period of the vendor, you can certainly try returning it.  This approach is preferable to the D-Link RMA process which requires you to pay for the shipping to return the camera to D-Link.  D-Link pays for shipping a new/replacement unit back.  The D-Link warranty period for new cameras is 1-year.

Title: Re: DCS 5020L Images Blurry
Post by: movyca1964 on September 12, 2014, 01:34:51 AM

Camera and objets not moved....
Will try to bloc the 'focus ring' with a piece of tape....
Otherwise... back to the shop
Thanks

Title: Re: DCS 5020L Images Blurry
Post by: RYAT3 on September 17, 2014, 04:59:59 AM

Quote from: movyca1964 on September 12, 2014, 01:34:51 AM

Camera and objets not moved....
Will try to bloc the 'focus ring' with a piece of tape....
Otherwise... back to the shop
Thanks

I examined 1 of my 5010l's. External focus ring wobbly and easily moved. I noticed when I wiped dust off it that it lost a little focus.