D-Link Forums

D-Link IP Cameras for Home => mydlink.com (Portal) => Topic started by: acellier on June 20, 2012, 04:42:54 PM

Title: Mydlink.com servers not responding for iMac today
Post by: acellier on June 20, 2012, 04:42:54 PM

Using MacOS 10.6.8 with Firefox 13.0.1 or Safari 5.1.7, mydlink will not open for me today.
All I get is:
mydlink Page Error
We are very sorry! There was an internal server error.
You can click your browser's Reload button or you can click Return to mydlink home below to return to the mydlink home page. If there is a problem with the site or if you have questions, you can contact us by clicking on the Contact Us button below.
We apologize for the inconvenience.

However, the mydlink+ app IS working for iPodTouch and iPad ...

Title: Re: Mydlink.com servers not responding for iMac today
Post by: acellier on June 21, 2012, 04:52:01 PM

I notified dlink, and received a reply:
"Please try accessing the site again and let us know should you see the
same issue. You may try using https://mydlink.com as an alternative.
Should be good now."
And indeed, Safari is now getting images from mydlink.com
However, Firefox while it logs in, cannot get images -
"The Java Runtime Environment cannot be found."
We installed a new Java via Apple just a few days ago ...

Title: Re: Mydlink.com servers not responding for iMac today
Post by: JavaLawyer on June 22, 2012, 05:43:14 AM

I'm experiencing the same error on Firefox. Will need to investigate further this weekend.  :-\