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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: FurryNutz on September 14, 2016, 07:54:34 AM

Title: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on September 14, 2016, 07:54:34 AM
Firmware:   v2.14 B04   09/12/2016   NA Region!
Revision Info:
Problems Fixed:
1. Fixed SD card non-recording and no recording icon issues
2. Fixed PPPoE issues. 
3. Fixed issue where settings were not available when accessing device through portal Advanced Mode in Firefox and Chrome
4. Fixed E-mail Header/notification issues
5. updated OpenSSL libraries to the latest version to fix security issues CVE-2016-2107,    CVE-2016-2105,    CVE-2016-2106,    CVE-2016-2109, CVE-2016-2176
6. Added input validation in certain methods.
7. Fixed “Test FTP” and “Test Email” Button Errors
8. Fixed Login issue with customized User/Password
9. Fixed issues with UPnP AV function
10. Fixed issues caused by loading configuration from early firmware releases 
11. Fixed issue where device could not go to preset in the Live Video context

New Features:
mydlink agent upgrade to 2.2.0-b02. 
Added UID support
Updates to adhere to latest EN300 328 requirements
Add support D-Link’s new anti-brute force mechanism(block only IP, reset when successful login from one IP)
Updated support URL


Get it here: Select DCS-5222L Rev B
DCS-5222L (http://support.dlink.com/productinfo.aspx?m=DCS-5222L)

NOTE: Be sure that your wireless signal on the main host router is good and signal is strong with the camera if it's connected wirelessly. If your confident in this, upgrade via wireless with the camera can proceed. If your not confident in the wireless signal, use a wired LAN cable connection to the camera before upgrading the camera. This would help avoid any wireless FW upgrade problems.

Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: spike913 on October 10, 2016, 04:41:33 PM
i have noticed an issue with this firmware release on my two DCS-5222L

I can no longer completely turn off the IR leds ...

Since I use my cameras indoors but have them looking outside, I cannot have the IR lights turned on. They reflect back and make a big white glare.

However, I DO have the IR Cut filter set to auto ... this works fine as I have motion sensor lights outside my home.

What I have noticed since this update (I did it last week)  the IR lights are either on full bright (set to night mode)  or are on dim (daylight or auto mode)

I have made two calls to DLink support today, and part of the time was waiting on hold over 45 minutes to get a higher level tech on the line.

I rolled the firmware back to 2.13 and regained the IR functionality of the cameras - temporarily -   now I cannot get them to be  recognized in either the MyDlink android app, or the MyDlink.com website.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: RYAT3 on October 10, 2016, 06:03:34 PM
What I have noticed since this update (I did it last week)  the IR lights are either on full bright (set to night mode)  or are on dim (daylight or auto mode)

Thanks for mentioning this.


This is interesting.  My DCS-2330L - with the new 1.14 F/W (like within last couple weeks) - I swear I was seeing the IR lights and thought they were failing (as it was really dim).  But I had turned them off in the F/W.  Then I thought it was a reflection...but it maybe this case you have noted.  I'll have to play around and go back to 1.12 on the DCS-2330L and see what happens. 

I do have a 5222LB I could try this F/W on..

Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: RYAT3 on October 10, 2016, 08:15:07 PM
I downgraded to F/W 1.12 on my DCS-2330L - and the IR is completely off again.

I definitely believe you.  So the question is what happened on these newer F/W's? and why?


http://forums.dlink.com/index.php?topic=65687.0
 (http://forums.dlink.com/index.php?topic=65687.0)

Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on October 11, 2016, 07:24:54 AM
I've passed this on to D-Link for review. Please be patient.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: BobA on December 01, 2016, 08:00:16 PM
I have four DCS-5222L Rev B cameras in three locations and since updating the firmware to the latest version, the cameras appear to randomly become unavailable to the remote D-Link apps, including remote web browser access.  If the cameras are rebooted, they come back online.  If I connect to the cameras through their local IP addresses on the LAN they are on, they appear to be working just fine.  I've set the cameras to reboot daily in an attempt to get them to come back online over the Internet.  Is this a known issue with the latest firmware--would a down-grade to a prior version address the issue?  Alternatively, is this a D-Link issue that needs attention? 
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on December 02, 2016, 06:49:18 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
How many other wireless devices do you have connected to the main host router?

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.52 and .so one  DHCP (http://forums.dlink.com/index.php?topic=58017.0)

Test cameras with uPnP and uPnP Port Forwarding (http://forums.dlink.com/index.php?topic=37689.0) both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)
 
Please try one camera and downgrade the one and see if you see any differences in behavior.

I have four DCS-5222L Rev B cameras in three locations and since updating the firmware to the latest version, the cameras appear to randomly become unavailable to the remote D-Link apps, including remote web browser access.  If the cameras are rebooted, they come back online.  If I connect to the cameras through their local IP addresses on the LAN they are on, they appear to be working just fine.  I've set the cameras to reboot daily in an attempt to get them to come back online over the Internet.  Is this a known issue with the latest firmware--would a down-grade to a prior version address the issue?  Alternatively, is this a D-Link issue that needs attention?
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: RYAT3 on December 04, 2016, 09:06:42 PM
come back online over the Internet.  Is this a known issue with the latest firmware--would a down-grade to a prior version address the issue?  Alternatively, is this a D-Link issue that needs attention?

My 5222L with original firmware has not disconnected from mydlink.
I bought it 08/28/13.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: jeffr1962 on December 05, 2016, 10:10:22 AM
ok I have the same problem. dcs-5222lb1  after the upgrade,  the camera goes offline within a few hours.  power cycle gets it back online.
before the upgrade, everything was fine.

I also have a dcs-2132lb1 on the network but no problems.

region is new England
router is Netgear
cordless phones are 6.0
2 cameras and a few printers, 2 laptops, 2 tablets, 2 phones, directV,  are on the network.

The only thing new is the firmware

distance from router is 50 ft

Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on December 05, 2016, 10:16:41 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


What Mfr and model is the main host router?
What wireless modes are you using?
A fair distance between these cameras... :o


I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.52 and .53  DHCP (http://forums.dlink.com/index.php?topic=58017.0)

Test cameras with both uPnP and uPnP Port Forwarding (http://forums.dlink.com/index.php?topic=37689.0) both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)

ok I have the same problem. dcs-5222lb1  after the upgrade,  the camera goes offline within a few hours.  power cycle gets it back online.
before the upgrade, everything was fine.

I also have a dcs-2132lb1 on the network but no problems.

region is new England
router is Netgear
cordless phones are 6.0
2 cameras and a few printers, 2 laptops, 2 tablets, 2 phones, directV,  are on the network.

The only thing new is the firmware

distance from router is 50 ft
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: happyhere on January 21, 2017, 08:05:14 AM

I have the Rev B and firmware 2.14.
The camera will loose connection to  router for some few hours and need power cycle.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on January 21, 2017, 12:48:29 PM
Do you have the camera set up for a static IP address on the router?
What wireless modes are you using? Manual mode is preferred.
What security mode are you using? WPA2 Personal and AES only is preferred.
What Mfr and model is the main host router?
How many other devices do you have connected to the router at once?



I have the Rev B and firmware 2.14.
The camera will loose connection to  router for some few hours and need power cycle.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: happyhere on January 21, 2017, 06:05:40 PM

1. IP address is on DHCP reservation list on router 816L
2. wireless mode is Infrastructure  (infra or adhoc is the dropdown choice)
3. the camera is WPA2 and (TKIP,AES).  there is no choice for AES only
4. Router is dlink 816L B1 on firmware 206
5. the router have - 2 iphone iOS10,1 ipad air, 1 laptop, 1 NAS, 1 apple tv3, no torrent

Do you have the camera set up for a static IP address on the router?
What wireless modes are you using? Manual mode is preferred.
What security mode are you using? WPA2 Personal and AES only is preferred.
What Mfr and model is the main host router?
How many other devices do you have connected to the router at once?



I have the Rev B and firmware 2.14.
The camera will loose connection to  router for some few hours and need power cycle.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: RYAT3 on January 21, 2017, 10:09:58 PM
Can you reboot the router?

I have some 2.4 GHz cams that drop off my main router at times like the 5222LB1 (orig f/w) and DCS2330L (orig F/W) in mydlink, and also locally.

It hasn't happened in a while since I turned off my IPOD 2.0 Touch...but it has started to happen recently.  I should probably reboot my asus router, and I should probably move those cams to another router.

Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on January 22, 2017, 11:04:29 AM
Can you test one of your cameras with current FW?

Can you reboot the router?

I have some 2.4 GHz cams that drop off my main router at times like the 5222LB1 (orig f/w) and DCS2330L (orig F/W) in mydlink, and also locally.

It hasn't happened in a while since I turned off my IPOD 2.0 Touch...but it has started to happen recently.  I should probably reboot my asus router, and I should probably move those cams to another router.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: marvol on January 31, 2017, 03:28:54 AM
Since i upgraded dcs5222l to this last firmware, the motion email notifications sends randomly a file attached with the video, it stops sending files attached,  not even a text file, just says: "motion detection". I have not changed the camera settings, they are the same since i first set them.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on January 31, 2017, 06:39:42 AM
You might phone contact D-Link support and ask about this...
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: marvol on January 31, 2017, 11:48:34 AM
They have no idea.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on February 28, 2017, 07:32:18 AM
Any status on this?  ???

Since i upgraded dcs5222l to this last firmware, the motion email notifications sends randomly a file attached with the video, it stops sending files attached,  not even a text file, just says: "motion detection". I have not changed the camera settings, they are the same since i first set them.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: marvol on March 09, 2017, 12:22:39 PM
Umplugging the camera or restarting remotely solved the issue.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on March 09, 2017, 12:35:58 PM
Glad you got it working.
Enjoy.  ;)
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: techie40 on April 25, 2017, 12:53:15 PM
I can only login and view live video when my android phone is on my home wifi.  Outside my home thru the cell towers, I can't access the live video.
before the last firmware update, I was able to do this.  I called the tech support line (outside company), they said that I needed a router with WPS capability.  Is this true?  Is there a way to set this up manually?  I did reset the camera completely after updating the firmware.  What am I doing wrong?
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on April 25, 2017, 01:22:29 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


What Mfr and model is your main host router?
Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)


I can only login and view live video when my android phone is on my home wifi.  Outside my home thru the cell towers, I can't access the live video.
before the last firmware update, I was able to do this.  I called the tech support line (outside company), they said that I needed a router with WPS capability.  Is this true?  Is there a way to set this up manually?  I did reset the camera completely after updating the firmware.  What am I doing wrong?
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: RYAT3 on April 25, 2017, 07:02:38 PM
I can only login and view live video when my android phone is on my home wifi.  Outside my home thru the cell towers, I can't access the live video.
before the last firmware update, I was able to do this.  I called the tech support line (outside company), they said that I needed a router with WPS capability.  Is this true?  Is there a way to set this up manually?  I did reset the camera completely after updating the firmware.  What am I doing wrong?

Try again tonight!  My 5222LB was out and I was ready to power cycle. Noticed it was good on WiFi and tested on 4G LTE and it's working there too.
(I still have original very old F/W).
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: techie40 on April 27, 2017, 05:14:01 PM
I live in Syracuse NY.
Camera:   DCS-5222LB1
Firmware:   2.14.04
Hardware version:   B


Router is a Verizon Actiontec   MI424-WR  Rev. D

I enabled uPnP port forwarding

Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: techie40 on April 27, 2017, 05:32:30 PM
I did all of the above and I still can't login remotely thru phone when I am not home.

I can still login when I am home on my local wifi.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on April 28, 2017, 10:01:59 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: techie40 on May 10, 2017, 01:02:58 PM
Where do I find this number?  I cannot find any numbers on their website.
Thanks
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on May 10, 2017, 01:08:26 PM
Go to contact us and input the model info then input help. Then select continue to contact us. It should display phone numbers.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: techie40 on November 17, 2017, 08:48:09 AM
After contacting support, they said that it appears that the problem is on their end.  Something about their servers communicating with the cell carrier.  It appears that I can now login remotely across the AT&T cell service but the audio keeps going on and off.
Title: Re: DCS-5222L Rev B - Firmware Version 2.14 - Comments & Observations
Post by: FurryNutz on November 17, 2017, 11:17:07 AM
Thanks for the update and letting us know. Glad it works now.  ;)

After contacting support, they said that it appears that the problem is on their end.  Something about their servers communicating with the cell carrier.  It appears that I can now login remotely across the AT&T cell service but the audio keeps going on and off.