D-Link Forums

The Graveyard - Products No Longer Supported => Other D-Link Products => DSP-W110 => Topic started by: guice on January 22, 2020, 01:51:59 PM

Title: DSP-W110 Login stopped working
Post by: guice on January 22, 2020, 01:51:59 PM

I don't know why, but logging into these directly no longer seem to work.

I go to: 192.168.0.40, login with Admin/[pin] and I'm prompted with "ERROR"

 - When I view Network activity, I see a POST to `/HNAP1/` for "request" Action, contains username with empty LoginPassword. Returns a user cookie and a Challenge
 - Second `/HNAP1/` call that contains Login Action, username, and encoded password. Returns error "ERROR"

These PINs are right, straight off the back of the devices. Any idea what's going on?

Device Info:

Code: [Select]

      <GetDeviceSettingsResult>OK</GetDeviceSettingsResult>
      <Type>ConnectedHomeClient</Type>
      <DeviceName>Terrarium</DeviceName>
      <VendorName>D-Link</VendorName>
      <ModelDescription>D-Link Socket</ModelDescription>
      <ModelName>DSP-W110</ModelName>
      <DeviceMacId>90:8D:78:E0:1A:80</DeviceMacId>
      <FirmwareVersion>2.04</FirmwareVersion>
      <FirmwareRegion>Default</FirmwareRegion>
      <LatestFirmwareVersion/>
      <HardwareVersion>B1</HardwareVersion>
      <HNAPVersion>0124</HNAPVersion>
      <PresentationURL>http://dsp.local</PresentationURL>
      <CAPTCHA>false</CAPTCHA>
      <ModuleTypes>
        <string>Smart Plug</string>
      </ModuleTypes>


Title: Re: DSP-W110 Login stopped working
Post by: FurryNutz on January 22, 2020, 02:06:40 PM

What browser are you using? Try IE11 or Firefox ESR v52.9.0.

Title: Re: DSP-W110 Login stopped working
Post by: guice on January 23, 2020, 03:29:09 PM

So, after unplugging in the device so I can bring it upstairs to debug it, things have started working ....

Turns out, for some unknown reason, a reboot (of the device) was needed, even though they worked just fine in the app. My own REST calls via Paw (Postman-like), have started working, too!

There was definitely something "buggered" on the devices. I had to boot both of them, and they now work!

Title: Re: DSP-W110 Login stopped working (RESOLVED)
Post by: FurryNutz on January 24, 2020, 06:18:35 AM

May have got in to a bad state is all. Glad they are working now. Enjoy.  ;)

Title: Re: DSP-W110 Login stopped working
Post by: guice on January 29, 2020, 12:01:12 PM

Well, that bad state seems to be happening often.

They died again.... and I have to manually unplug/replug them to put them back into their normal state. :/

PS: these forums aren't emailing me of updates .... hmm.

Title: Re: DSP-W110 Login stopped working
Post by: FurryNutz on January 30, 2020, 06:01:31 AM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information (http://forums.dlink.com/index.php?board=635.0)
We find that phone contact has better immediate results over using email.
Let us know how it goes please.