D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-5500 => Topic started by: FurryNutz on October 25, 2013, 06:56:52 PM
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Ok, here it is, lots of goodies:
http://forums.dlink.com/index.php?topic=56261.0 (http://forums.dlink.com/index.php?topic=56261.0)
NOTE: I HIGHLY RECOMMEND DOING A FACTORY RESET BEFORE SENDING THE FW FILE, THEN ONE MORE AFTER SENDING THE FW FILE, THEN SET UP THE ROUTER FROM SCRATCH WITH OUT RE-LOADING ANY SAVED CONFIG FILES. Reason being is that there are many new features and changes to the router and loading a previously saved configuration from file could and might cause problems due to the differences in changes. Please set up the router from scratch after loading the new FW and doing one more factory reset.
Let us know how it works for you.
Please post your experiences here and list your fixes here if any, and I'll adjust the Features Request and Bugs thread.
Lets get crackin people. ;D
Thank you D-Link.
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Loaded it last night. No performance issues yet though I haven't spent much to e on that.
I had a lot of issues configuring specifically with browser compatibility. Firefox 24 won't login in (authorization failed) every time. Tried it with password and no password (after factory reset). Also, the latest Chrome version will not let me change priorities of devices. The page loads fine but can't move the devices up or down. It works fine with the latest version of IE. If I have time today I will try and a complete reset and start from scratch again to is if that "fixes" things. I might try reloading the FW again though i didnt' have a problem with that last night. Just wanted to share.
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I can confirm the Chrome issue of not being able to change the priorities. Just updated to 1.11 and all went well in Chrome until the priority page.
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Web Browser Configurations
Try Opera or FF? If IE 8 or 9, set compatibility mode and test again.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
I can confirm with Safari and FF v24 in OSX 10.8.5 that the UI is working. I set up last night using Safari in OSX 10.7.5.
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That fixed the chrome issue but still no luck logging into Firefox 24. Authentication failed.
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Ill try with windows 7 when i get home. My router doesn't have a PW at the moment for ease of use while testing.
That fixed the chrome issue but still no luck logging into Firefox 24. Authentication failed.
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Thanks. I have tried it with and without a PW and still the same problem. Since all other browsers work (is, chrome, safari) I am thinking it is a security setting with Firefox. I am guessing other maybe having or fixed the same issues. A quick Google search came up empty.
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Ensure cache was flushed? Can u go back a version of FF or to the last working version?
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I just downloaded v24.0 of FF and installed it on a Windows 7x32 box...I can log into the router successfully using PW or without. Can change priorities and save settings too. ::)
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I just don't know. I rolled back to FF 23 and the same thing. I didn't use Firefox at all with the other FW. I may try re-installing FF and/or router FW tonight. This is not a huge deal for me as I use Chrome more often.
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Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
I can confirm with Safari and FF v24 in OSX 10.8.5 that the UI is working. I set up last night using Safari in OSX 10.7.5.
I don't mind doing that for Chrome, as it's not a big deal, but changing priorities was working fine for me in the beta firmware. I had 'use web service...' already unchecked, but the rest were checked and again there was no issue in the last available beta firmware. Just for information, not looking for a change or complaining.
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What does the button "Enable Auto Bandwidth Estimation (Checking this box will enable testing that will consume bandwidth beyond normal usage)" really do ?
I checked it but see no differences. Can anyone explain what is the purpose of this function ?
P/s: I still get a bug of the UI will not display the clients if they are more than 50-80 clients.
The Statistic page will also get error of not getting any data after the above problem happened.
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http://forums.dlink.com/index.php?topic=54997.0 (http://forums.dlink.com/index.php?topic=54997.0)
What does the button "Enable Auto Bandwidth Estimation (Checking this box will enable testing that will consume bandwidth beyond normal usage)" really do ?
I checked it but see no differences. Can anyone explain what is the purpose of this function ?
P/s: I still get a bug of the UI will not display the clients if they are more than 50-80 clients.
The Statistic page will also get error of not getting any data after the above problem happened.
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I just downloaded Chrome and Opera Next for my Windows 7x32 box. Both open the routers web page correctly with a PW and both can changed various settings including priorities with out any problems.
I don't mind doing that for Chrome, as it's not a big deal, but changing priorities was working fine for me in the beta firmware. I had 'use web service...' already unchecked, but the rest were checked and again there was no issue in the last available beta firmware. Just for information, not looking for a change or complaining.
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I reinstalled firefox and it works now. I think it might have been an add-on or extension. Thanks for your help Furry.
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Glad you go t it working...Do people use Adblock or NoScript? I noticed that sometimes these add-ons can effect router pages as well. Set for Allow for the router pages. Enjoy.
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I believe that I may have found an issue with the new firmware when it comes to logging into the router page. What I did was login to my router to just check the settings. The only thing I changed was changing the "Time Zone" settings from the default PST to MST. Then I clicked save and waited for it to countdown and then I pressed Ok. After that it wanted me to login again but I couldn't. I use the captcha authentication along with my password. I know I'm typing my password correctly as well as the captcha since I just logged in right before changing the time zone setting. I also tried clearing the browser cache but got the same results on IE and Chrome. Anyone else have this issue?
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I haven't seen this issue as I'm also in the MST zone and set it and saved settings. I used FF and IE and didn't see this issue here.
I believe that I may have found an issue with the new firmware when it comes to logging into the router page. What I did was login to my router to just check the settings. The only thing I changed was changing the "Time Zone" settings from the default PST to MST. Then I clicked save and waited for it to countdown and then I pressed Ok. After that it wanted me to login again but I couldn't. I use the captcha authentication along with my password. I know I'm typing my password correctly as well as the captcha since I just logged in right before changing the time zone setting. I also tried clearing the browser cache but got the same results on IE and Chrome. Anyone else have this issue?
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Ok thanks for checking your router. I just reset my router* to fix the login issue and no problems after reset. For now I'm just keeping it at PST.
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Glad you go t it working...Do people use Adblock or NoScript Add-ons? I noticed that sometimes these add-ons can effect router pages as well. Set for Allow for the router pages. Enjoy.
Ok thanks for checking your router. I just reset my router* to fix the login issue and no problems after reset. For now I'm just keeping it at PST.
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I still get a bug of the UI will not display the clients if they are more than 50 clients.
The Statistic page will also get error of not getting any data after the above problem happened.
Reboot and Restore to default is working now.
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I believe that I may have found an issue with the new firmware when it comes to logging into the router page. What I did was login to my router to just check the settings. The only thing I changed was changing the "Time Zone" settings from the default PST to MST. Then I clicked save and waited for it to countdown and then I pressed Ok. After that it wanted me to login again but I couldn't. I use the captcha authentication along with my password. I know I'm typing my password correctly as well as the captcha since I just logged in right before changing the time zone setting. I also tried clearing the browser cache but got the same results on IE and Chrome. Anyone else have this issue?
I had that issue and it turned out to be that when you save settings on that page, you have to enter your password in the password field as if you're changing your password. If you don't, what the router actually does is reset your password back to the default, which is actually blank. I found out by accident by smashing my keyboard after many failed attempts at logging in and it logged me in if I hit enter without typing anything.
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What browser are you using?
I had that issue and it turned out to be that when you save settings on that page, you have to enter your password in the password field as if you're changing your password. If you don't, what the router actually does is reset your password back to the default, which is actually blank. I found out by accident by smashing my keyboard after many failed attempts at logging in and it logged me in if I hit enter without typing anything.
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What browser are you using?
I use chrome and only chrome, but my issue is resolved. However, i think it's an issue D-Link should address if the DGL-5500 is resetting the password if you make changes to the Maintenance > Admin page and dont input your current password into the password field before saving changes.
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Does this happen if you test a differnet browser?
I have not seen this issue with my 5500 as you describe it...
However I use IE, Opera and Safari to manage and configure the router.
I use chrome and only chrome, but my issue is resolved. However, i think it's an issue D-Link should address if the DGL-5500 is resetting the password if you make changes to the Maintenance > Admin page and dont input your current password into the password field before saving changes.
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Just wanted to pass along some potential bugs I have run into with the new build. I have been running the router (FW 1.11B03) for 5 days straight with no major issues. The speeds are good though there is still a noticeable drop in bandwidth when ABE is enabled (about a 1 mb on a 10 mb connection). I using the static 100 mb/10 mb gives be the best results so far. These are the two "bugs" I have seen so far are:
1) The statistics appear to be running fine though the drop down boxes for the time length and device don't work. There is no error message and it doesn't look like anything is trying to load. I know Furry said there will be some documentation on this coming out soon but drop down boxes did work (after a day or so) in FW 1.10B04. They didn't work in FW 1.10B10 Beta.
2) I noticed when a device is connected (via wifi) that doesn't already have a static ip assignment that the priorities reset randomly (at least it seems random to me). I tested this several times (via wifi) and the priorities always get reset. Didn't test wired connections but I assume it's the same. It probably would be better if the new device would go to the end of the priority list until assigned otherwise. Not sure if anyone else noticed this or has this issue (didn't see any posts on this) so I just wanted to put it out there.
I will keep playing to see what else I find.
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I still get a bug of the GUI will not display the clients if they are more than 50 clients.
The Statistic page will also get error of not getting any data after the above problem happened.
Reboot and Restore to default is working now.
When there will be a new firmware to fix the display bugs ?
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I'm going to recommend that you get into a business class router for your environment. This router is meant for a home and small business and limited in it's capacity to operate in a business environment with that many connected clients. I recommend that you review the DSR series of routers: http://www.dlink.com/us/en/search?q=dsr (http://www.dlink.com/us/en/search?q=dsr)
You may only need the router only unit with out wireless. If you need wireless, just add on a DAP model wireless AP later on if needed. Suggestions
Also phone contact D-Link sales and support and inquired with them to see what is best suited for your networkings needs. Talk to them about your environment.
Are you able to return the DGL-5500 to place of purchase?
When there will be a new firmware to fix the display bugs ?
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Ran some simple testing last nite on this build with the 5500 down the hall way opposite from where my test client was. 28-30ft distance. I started with my Windows 7x64 PC with a DWA-180 connected on 5Ghz AC Mixed mode/WPA2 and AES only. All other settings default. Connection was being reported on Windows at 292Mbps. During actual file xfers the connection dropped to 195Mbps. Intermittently dropping to 130Mbps here and there. This was testing WRITE to the file server I had Gb Lan wired to the 5500. READ tests was stable at 292Mbps. Saw avg low to mid 20's on Mb while WRITE testing to file server. Saw avg mid to high 20's on Mb while READ testing from file server. All xfer testing was using a 800Mb and 4Gb sample files. All xfers were very smooth and completed with out issues.
I disabled the DWA adapter on the PC and LAN connected the Windows 7x64 PC to a DIR-865L v1.05 in bridge mode connected to the 5Ghz radio on the 5500. Saw mid to high 30's on Mb while WRITE testing to the file server. Saw avg mid to high 20's on Mb while READ testing from file server. Could not check WiFi connection speed between the DIR-865L and DGL-5500 as there isn't any Wifi status. We hope D-Link will consider adding this feature if they can to the 5500. Would be nice to see what clients are connected and at what speeds.
I didn't get a chance to test 2.4Ghz yet. Will try to at some point.
Initial load and testing of the new FW build resulted in seeing much better speed testing improvements on SB and ABE in the set up wizard. ISP Speed results are where they should be and are working better for XBL gaming. There is still some performance issues if SB and ABE is left on it's own after completing the speed test. I still recommend using 100.00 and 10.00 as a manual setting for now. The UI is still a bit slow when navigating between features in the UI. Not sure if this can be helped at this time. They fixed the DWA-180 adapter, Media Server and Network sharing issue I found. I was able to see my 250Gb NTFS USB drive connected to the 5500 and stream a movie using Windows Media Player yesterday and played music from it as well. Also saw the rest of my networked shared devices. ;D
My next test project will be to hammer the 5500 and multiple xbox gaming with 4 or more xboxes all online at the same time. :P
Overall, this build is the best so far and seems to be working well and WiFi seems much better.
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This firmware seems nicely improved. WiFi is more stable and the router does not seem to get overloaded.
However, my network and the statics tabs are blank. I also have to punch in the router ip to get the log in page. Using the name will not work.
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Give the stats info time to populate.
Has using the hostname worked before to log into the web page? I normally use the IP address.
Glad WiFi is working better for you. Keep us posted.
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I'm going to recommend that you get into a business class router for your environment. This router is meant for a home and small business and limited in it's capacity to operate in a business environment with that many connected clients. I recommend that you review the DSR series of routers: http://www.dlink.com/us/en/search?q=dsr (http://www.dlink.com/us/en/search?q=dsr)
You may only need the router only unit with out wireless. If you need wireless, just add on a DAP model wireless AP later on if needed. Suggestions
Also phone contact D-Link sales and support and inquired with them to see what is best suited for your networkings needs. Talk to them about your environment.
Are you able to return the DGL-5500 to place of purchase?
Hi FurryNutz, Thank you for your suggestions, but I was not able to return my purchase because the return costs were too high.
Currently, I am using DGL-5500 router as a home router. I have done a factory reset and setup the router from scratch.
However, With the Media Server off or on, the router still has the "blank page" bug on My Network and Statistic page. Another bug is it is not able to reboot using the router website after 5 to 10 days on running with about 15 devices connected to it.
Therefore, I believe the problem is not the environment that we are using, but more than firmware's bugs. Those bugs just happen sooner or later depend on days of running or maybe number of clients. I am not so sure.
Besides, I also gave my friends the second router and after 12 days of running, he experienced the same problems as mine and that need to reboot manually by cutting off power.
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Well the only think I recommend is return the DGL to the place of purchase. Since your not in the supported region for this router, I don't think D-Link will support it. You can call and ask.
http://forums.dlink.com/index.php?topic=55110.0 (http://forums.dlink.com/index.php?topic=55110.0)
I believe this is probably a environment and or regional issue that is not supported by D-Link.
I recommend that you get into a DIR series router that is fully supported in the Singapore region. Is there a DIR 868L series listed on the Singapore D-Link web page? This is a great router.
http://www.dlink.com.sg/products/prodlist.asp?idCategory=285 (http://www.dlink.com.sg/products/prodlist.asp?idCategory=285)
Hi FurryNutz, Thank you for your suggestions, but I was not able to return my purchase because the return costs were too high.
Currently, I am using DGL-5500 router as a home router. I have done a factory reset and setup the router from scratch.
However, With the Media Server off or on, the router still has the "blank page" bug on My Network and Statistic page. Another bug is it is not able to reboot using the router website after 5 to 10 days on running with about 15 devices connected to it.
Therefore, I believe the problem is not the environment that we are using, but more than firmware's bugs. Those bugs just happen sooner or later depend on days of running or maybe number of clients. I am not so sure.
Besides, I also gave my friends the second router and after 12 days of running, he experienced the same problems as mine and that need to reboot manually by cutting off power.
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Just curious about this new DGL-5500... got an email from D-Link promoting this model...
is there any good, stable?
My good-O-"DGL-4500" is still kickin' (A1-FW 1.02 since Jan,2009) no issue since day 1
may gonna get this new model a try before christmas...
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I wish it had been as good when the 4500 launched...Kind of disappointing. The 5500 is maturing. I'd keep the 4500 going if it's working well for you. You can always add on a AC router in AP mode for AC wireless if needed.
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Any news about the new update for this router ? :(
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Any news about the new update for this router ? :(
nope. I believe its been quiet for 2 months. No new firmware or streamboost update that is currently 1.8.3?
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I'm just about done with both D-link and this 5500. Trying to download the beta from October since we never got a newer version, yet I consistently get a "cannot open this page" error from Chrome.
Can anyone please verify that this link works?:
ftp://ftp2.dlink.com/PRODUCTS/DGL-5500/REVA/DGL-5500_REVA_FIRMWARE_1.11B03.ZIP
Again, this is linking to the October beta.
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Link is working.
Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
You can also directly downloaded from the main U.S. site.
I'm just about done with both D-link and this 5500. Trying to download the beta from October since we never got a newer version, yet I consistently get a "cannot open this page" error from Chrome.
Can anyone please verify that this link works?:
ftp://ftp2.dlink.com/PRODUCTS/DGL-5500/REVA/DGL-5500_REVA_FIRMWARE_1.11B03.ZIP
Again, this is linking to the October beta.
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Link is working.
Thanks, Furry. AdBlock seemed to have been the problem. Paused it and the page resolved.
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Enjoy. ;)
Link is working.
Thanks, Furry. AdBlock seemed to have been the problem. Paused it and the page resolved.
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Any word on the next firmware? Preferably not a beta?
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New FW is on the horizon...
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New FW is on the horizon...
You said the same thing last time, the FW never came. (I see the last post about new FW on its way was deleted) I'm getting tired of this bug ridden router, it's nice when it works, but I'm not enjoying the constant drops on the 5GHz band.
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1. FW did arrive. New FW is on the horizon.
2. I don't have specific time frames when FW is released nor am I required to post anything about it. The information I do get and can post about it s courtesy to everyone on the forums and not guaranteed when it wil be made available.
3. If your having problems with your router, why not post a new thread about it and let us help you figure out what is going on. I've had mine on line for a while and have not experienced any issued with the 5Ghz radio. Even with a DIR-868L bridge connected to it. There could be something else going on thats causing the 5Ghz to not work well you or your client device(s) need to be reviewed. In most cases FW update don't do much of anything in these cases. Rather come configuration and review and trouble shooting needs to be done to narrow down where the problem is.
Please post a new thread in the forums and let see if we can figure this out.
You said the same thing last time, the FW never came. (I see the last post about new FW on its way was deleted) I'm getting tired of this bug ridden router, it's nice when it works, but I'm not enjoying the constant drops on the 5GHz band.
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They must be working on some kind of God-like update for this router.
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I presume they are. I've been forwarding a few items for them to look at and with all the Feature Requests and Bugs in the list, we hope they will make it good.
How is your router doing sir? ???
They must be working on some kind of God-like update for this router.
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The router seems good. It needs a reset every once in a while, but rarely.
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How so? Does the router loose WiFi or Internet connections entirely?
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Well a day ago I tried to get into my network map/active devices and it wasnt displaying anything. So I guess that was some other issue. Connectivity wise it has been pretty solid. I cant recall moments in the past months where I needed to reset because one of my devices couldn't access. I do have a Wifi MP3 streaming radio, one of those Aluratek cheapo ones. Sometimes it cant see my media server. But it always had that kind of problem. Sometimes I have to get the desktop to output that signal again.
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Ran into same issue with password login failure after changing Timezone/Daylight saving time.
16 character password would not work; had to factory reset to recover.
9 character password did work.
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Does 15 char PW work?
Ran into same issue with password login failure after changing Timezone/Daylight saving time.
16 character password would not work; had to factory reset to recover.
9 character password did work.
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Does 15 char PW work?
15 character password worked.
16 character password again failed authentication.
Factory reset; loaded save config (saved with 1.11B03) -- saved with EST/Daylight savings time.
Logon password was erased -- not restored from save file. Had to reconfigure logon password.
Internet/PPOe failed to reconnect; had to reconfigure internet/PPOe password to connect.
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I believe 15 char is max...
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I believe 15 char is max...
16 character passwords worked with 1.01 -- perhaps 1.01 truncated the password.
A 15 character limit is fine; but, 1.11 shouldn't allow entry of a login password that will subsequently fail.
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Please post about it here:
http://forums.dlink.com/index.php?topic=55014.0 (http://forums.dlink.com/index.php?topic=55014.0)
I'll make sure D-Link is aware of this.
Thank you.
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PS3 NetFlix fails to connect on 2.4 GHz with WPA2/AES-only.
Changing to WPA2/AES+TKIP works.
May be related to bug already reported about decreased speed with WPA2/AES on 2.4 GHz.
Note: WPA2/AES PS3 NetFlix worked with firmware 1.01
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Lets see what next FW release does...
PS3 NetFlix fails to connect on 2.4 GHz with WPA2/AES-only.
Changing to WPA2/AES+TKIP works.
May be related to bug already reported about decreased speed with WPA2/AES on 2.4 GHz.
Note: WPA2/AES PS3 NetFlix worked with firmware 1.01
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So any ETA on firmware? Last beta release was Oct 25 2013 and we are at the end of March 2014.
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Not yet...
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So any ETA on firmware? Last beta release was Oct 25 2013 and we are at the end of March 2014.
Dude, they have given up this router. If they haven't announced any fixes for the god awful software on the router by now they are never going to.
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Dude, there working on it. I presume that like most FW and code development, it takes time to fix things, test and make sure it works. I personally rather have good code that has been worked on well and tested well and not rushed to the public. I believe there are many people involved in the DGL-5500 development than just a few engineers at D-Link. Remember, the SB engine belongs to QualComm...
Give them some time and be patient.
Dude, they have given up this router. If they haven't announced any fixes for the god awful software on the router by now they are never going to.
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http://forums.dlink.com/index.php?topic=58723.0 (http://forums.dlink.com/index.php?topic=58723.0)
So any ETA on firmware? Last beta release was Oct 25 2013 and we are at the end of March 2014.
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Here, Chew on this:
http://forums.dlink.com/index.php?topic=58723.0
(http://forums.dlink.com/index.php?topic=58723.0)Dude, they have given up this router. If they haven't announced any fixes for the god awful software on the router by now they are never going to.
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Time on router jumped ahead one hour sometime today.
Resulted in some devices being blocked an hour early when scheduled filters kicked in one hour early.
Power cycled router and time returned to normal.
Using 1.11B03NA.
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A first for everything. Try the beta yet?
Time on router jumped ahead one hour sometime today.
Resulted in some devices being blocked an hour early when scheduled filters kicked in one hour early.
Power cycled router and time returned to normal.
Using 1.11B03NA.
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Maybe they stopped developing a new FW? ???
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Nope.
http://forums.dlink.com/index.php?topic=58723.0 (http://forums.dlink.com/index.php?topic=58723.0)
Maybe they stopped developing a new FW? ???
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FYI...New FW is on the horizon. ;D
Please be patient.
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the question is when ;(
???
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http://forums.dlink.com/index.php?topic=55110.0 (http://forums.dlink.com/index.php?topic=55110.0)
the question is when ;(
???