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Author Topic: 2332L email problem  (Read 11335 times)

msailg

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2332L email problem
« on: August 31, 2015, 09:07:34 AM »

I have a 2332L which I have struggled to get the email working. I have now got it working to my gmail account using the restricted service where the email server address is aspmx.l.google.com
on port 25
no username or password or TLS required.

My 942L camera works fine, the 2332L was a pain to  get to email
« Last Edit: September 01, 2015, 12:46:29 AM by msailg »
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FurryNutz

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Re: 2332L email problem
« Reply #1 on: August 31, 2015, 09:41:36 AM »

What FW is loaded on the camera?
Is "uPnP Port Fowarding" enabled on both cameras?

I presume if one camera is working the other different model isn't, possible configuration issue or something in FW.
What region are you located?
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cmontyburns

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Re: 2332L email problem
« Reply #2 on: August 31, 2015, 11:51:17 AM »

I have a 2332L which I have struggled to get the email working. I have not got it working to my gmail account using the restricted service where the email server address is aspmx.l.google.com
on port 25
no username or password or TLS required.

My 942L camera works fine, the 2332L was a pain to  get to email

You have NOT got it working or have NOW got it working?

My 2332's work fine with Gmail using the smtp.gmail.com server address on port 587, with TLS.
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msailg

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Re: 2332L email problem
« Reply #3 on: September 01, 2015, 12:52:05 AM »

My mistake. I have got it working but only using the limited email set up as described in my original post. I can not get it to work using smtp.gmail.com, the test always comes back 'fail'.

In all my tests the set up on the 2332L for smtp.gmail.com is exactly the same as that on the 942L which works perfectly. I checked the 2332L installed software, I think it is 1.05 ish from memory.

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msailg

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Re: 2332L email problem
« Reply #4 on: September 01, 2015, 12:54:10 AM »

I have a 2332L which I have struggled to get the email working. I have not got it working to my gmail account using the restricted service where the email server address is aspmx.l.google.com
on port 25
no username or password or TLS required.

My 942L camera works fine, the 2332L was a pain to  get to email

You have NOT got it working or have NOW got it working?

My 2332's work fine with Gmail using the smtp.gmail.com server address on port 587, with TLS.

One area of my confusion is the user name, are you using name@gmail.com or name?

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cmontyburns

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Re: 2332L email problem
« Reply #5 on: September 01, 2015, 12:17:07 PM »

One area of my confusion is the user name, are you using name@gmail.com or name?

User name is name@gmail.com

Server is smtp.gmail.com

Port is 587

"Secure connection" checkbox is checked.
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msailg

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Re: 2332L email problem
« Reply #6 on: September 02, 2015, 02:11:58 AM »

What FW is loaded on the camera?
Is "uPnP Port Fowarding" enabled on both cameras?

I presume if one camera is working the other different model isn't, possible configuration issue or something in FW.
What region are you located?

I have the latest FW.

uPnP port forwarding is not ticked on either camera, only uPnP is ticked. I am not sure what this does anyway?
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FurryNutz

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Re: 2332L email problem
« Reply #7 on: September 02, 2015, 06:45:57 AM »

Might help since you have more than one DCS camera online at the same time:
DCS Cloud (L) Series Camera Configuration and Mydlink.com
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cmontyburns

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Re: 2332L email problem
« Reply #8 on: September 02, 2015, 02:53:45 PM »

Have you copied the settings I posted above and found that it still doesn't work?
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msailg

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Re: 2332L email problem
« Reply #9 on: September 03, 2015, 04:57:13 AM »

Have you copied the settings I posted above and found that it still doesn't work?
Yes I used those settings you suggested and it still did not work :-(

I wonder now if the settings do not like my password so I am going to try with a new email account and a simple alpha only password.
I will report back later.
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cmontyburns

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Re: 2332L email problem
« Reply #10 on: September 03, 2015, 07:05:11 AM »


I wonder now if the settings do not like my password so I am going to try with a new email account and a simple alpha only password.
I will report back later.

Good call.  I predict that just may do the trick!
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qoouser

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Re: 2332L email problem
« Reply #11 on: September 03, 2015, 12:01:38 PM »

Hello,

I have a similar problem. I am not receiving emails from it anymore. I configured it about a year ago and things were successful then with both the testing of the email configuration and receiving actual notification emails. It started about couple weeks ago and I didn't change any setting on the camera or my gmail account. I have confirmed "Access to Less Secure Apps" is On. I have tried setting up a fresh gmail account. I have also tried an existing yahoo account.

All the results so far have been fails.

For my existing gmail account, the testing failed but for some reason I did receive actual notification emails when I insisted on enabling it anyway. I only received the first 2 to 4 of them. After that the emails didn't appear again despite confirming the camera logs have motion entries. I think what might have happened here is I temporarily disabled notifications for about a day or so and then re-enabled it.

For the fresh gmail account, the testing failed and the motions detected by the camera did not trigger an email notification.

For the existing yahoo account, I had the same failure as the fresh gmail account.

Another confusion I have is why the testing fails. I'm quite certain I have the correct email configurations from both companies.

Anyway, for now I have configured the camera to also create motion notifications in the SD card.

Thanks and I would love to hear from anyone who have the same issues or don't have the issues! :)
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rstark18

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Re: 2332L email problem
« Reply #12 on: October 20, 2015, 05:38:52 PM »

I am all of a sudden running into this issue. I have two separate (physical) locations with identical setups. Last week both locations stopped sending emails. One location sends pics to my email the other sends video to Flickr.
At location 1 (my house) I tried a factory reset which didn't help. I then reloaded the old config save. Still not working. Tried rebooting and unplugging also. I then was thinking of rolling back from 1.05FW to 1.01 when I noticed 1.07 was available. I tried that and it started working.
Now loaction 2. No matter what I try I can't get it to send an email. I even copied the exact email settings from location 1's to do test emails and it always fails. Therefore I know for sure it's not the email account config.
Never had this problem since I got the cam years ago.
« Last Edit: October 20, 2015, 05:41:24 PM by rstark18 »
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FurryNutz

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Re: 2332L email problem
« Reply #13 on: October 21, 2015, 06:43:10 AM »

Check the configuration to be sure agains this:
http://forums.dlink.com/index.php?topic=63536.0

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rstark18

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Re: 2332L email problem
« Reply #14 on: October 21, 2015, 07:08:43 AM »

I know the config is correct because I have the identical settings in location 1 which is working.
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