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[FurryNutz]

When submitting an email support ticket for the DIR-645 and after inputting all required data, the following error is display after clicking the submit button:
"The specified URL cannot be found."
http://www.dlink.com/us/en/home-solutions/support/contact-support

This is using a Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02.

This is also producible using Windows 7 x64,  and IE9

[JavaLawyer]

When submitting an email support ticket for the DIR-645 and after inputting all required data, the following error is display after clicking the submit button:
"The specified URL cannot be found."
http://www.dlink.com/us/en/home-solutions/support/contact-support

This is using a Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02.

This is also producible using Windows 7 x64,  and IE9

Thanks, added 

[JavaLawyer]

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List

• [Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support
  
• [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L)
  
• [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player)
  
• [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure)
  
• [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
  
• [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter)
  
• [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07"  (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure)
  
• [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect)
  
• [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy)
  
• [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
  
• [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
  
• [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6)
  
• [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)
  

Resolved Bugs/Requests

• [Verified 10/02/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
  
• [Verified 10/02/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices)  (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device)
  
• [Verified 10/02/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain)
  
• [Verified 10/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
  
• [Verified 08/29/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
  
• [Verified 08/29/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
  
• [Verified 08/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
  
• [Verified 08/29/2012] Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/)
  
• [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  
• [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  
• [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  
• [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  
• [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  
• [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  
• [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  
• [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  
• [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  
• [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  
• [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  
• [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  
• [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  
• [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  
• [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  
• [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  
• [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  
• [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  
• [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
  

[FurryNutz]

Funny, the old D-Link support email site seems to work. I sent a email to see if it would work.
http://us.dlink.com/support/?pid=DIR-645&tab=0

[JavaLawyer]

Funny, the old D-Link support email site seems to work. I sent a email to see if it would work.
http://us.dlink.com/support/?pid=DIR-645&tab=0

It's likely that the two sites (legacy/new)route to the same email address.

[FurryNutz]

We might find out. 

[JavaLawyer]

We might find out.  

Please post back if you get a reply from your submission using the legacy D-Link website link.  

[FurryNutz]

I have not seen a confirmation email from D-Link regarding that my submission has been delivered or any response or review of the submission yet.

[JavaLawyer]

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List

• [Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support
  
• [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L)
  
• [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player)
  
• [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure)
  
• [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
  
• [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter)
  
• [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07"  (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure)
  
• [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect)
  
• [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy)
  
• [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
  
• [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
  
• [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6)
  
• [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)
  

Resolved Bugs/Requests

• [Verified 10/02/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
  
• [Verified 10/02/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices)  (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device)
  
• [Verified 10/02/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain)
  
• [Verified 10/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
  
• [Verified 08/29/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
  
• [Verified 08/29/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
  
• [Verified 08/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
  
• [Verified 08/29/2012] Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/)
  
• [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  
• [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  
• [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  
• [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  
• [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  
• [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  
• [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  
• [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  
• [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  
• [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  
• [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  
• [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  
• [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  
• [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  
• [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  
• [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  
• [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  
• [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  
• [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
  

[JavaLawyer]

Fixed: 

• [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player)
  

[JavaLawyer]

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List

• [Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support
  
• [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L)
  
• [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure)
  
• [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
  
• [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter)
  
• [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07"  (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure)
  
• [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect)
  
• [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy)
  
• [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
  
• [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
  
• [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6)
  
• [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)
  

Resolved Bugs/Requests

• [Verified 11/14/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player)
  
• [Verified 10/02/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
  
• [Verified 10/02/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices)  (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device)
  
• [Verified 10/02/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain)
  
• [Verified 10/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
  
• [Verified 08/29/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
  
• [Verified 08/29/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
  
• [Verified 08/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
  
• [Verified 08/29/2012] Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/)
  
• [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  
• [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  
• [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  
• [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  
• [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  
• [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  
• [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  
• [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  
• [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  
• [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  
• [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  
• [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  
• [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  
• [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  
• [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  
• [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  
• [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  
• [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  
• [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
  

[FurryNutz]

Fixed:
[Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support

[JavaLawyer]

Fixed:
[Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support

Thanks, updated... 

[JavaLawyer]

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List

• [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L)
  
• [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure)
  
• [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
  
• [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter)
  
• [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07"  (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure)
  
• [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect)
  
• [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy)
  
• [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
  
• [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
  
• [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6)
  
• [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)
  

Resolved Bugs/Requests

• [Verified 11/14/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support
  
• [Verified 11/14/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player)
  
• [Verified 10/02/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
  
• [Verified 10/02/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices)  (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device)
  
• [Verified 10/02/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain)
  
• [Verified 10/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
  
• [Verified 08/29/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
  
• [Verified 08/29/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
  
• [Verified 08/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
  
• [Verified 08/29/2012] Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/)
  
• [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  
• [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  
• [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  
• [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  
• [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  
• [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  
• [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  
• [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  
• [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  
• [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  
• [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  
• [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  
• [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  
• [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  
• [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  
• [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  
• [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  
• [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  
• [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
  

[Tario70]

Not sure if this is a bug or what, but I've noticed there isn't a way to choose the revision of the following devicies

DAP-1522
DIR-825
DIR-615

So there's no way to get a back up or redownload the firmware for my specific routers/bridge. Is this by design?