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COVR - D-Link Whole Home Systems => COVR-P2502 => Topic started by: galili on November 04, 2018, 09:20:18 AM

Title: Cannot get ip when router and P2502 are on at the same time
Post by: galili on November 04, 2018, 09:20:18 AM

Hi,

I have a router/modem Connectbox (Compal CH7465LG).
When I connect the P2502, I cannot get an ip in both the router/modem and the P2502.
My router/modem is set in a router mode. Should I change it to modem mode?

Thanks, Nir.

Title: Re: Cannot get ip when router and P2502 are on at the same time
Post by: FurryNutz on November 04, 2018, 04:12:55 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)

• What Hardware version is your router? Look at sticker under the router case.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT (http://www.practicallynetworked.com/networking/fixing_double_nat.htm) and How NAT Works (http://computer.howstuffworks.com/nat.htm). Call the ISP and ask to see if the ISP modem can be bridged. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ (http://www.dslreports.com/shownews/Networking-101-The-DMZ-137550). Also check the routers DHCP IP address maybe conflicting with the ISP modems IP address of 192.168.0.1. Check to see if this is the same on the ISP modem, and if modem can't be bridged, change the DIR router to 192.168.1.1 or .0.254.
  Example of a D-Link router configured for PPPoE with ISP Modem bridged: PPPoE Configuration on a Router (http://forums.dlink.com/index.php?topic=56344.msg219023#msg219023)