D-Link Forums

The Graveyard - Products No Longer Supported => Routers / COVR => DIR-330 => Topic started by: Sylphrena on February 07, 2016, 07:20:17 AM

Title: Having higher ping on Ethernet than Wi-Fi
Post by: Sylphrena on February 07, 2016, 07:20:17 AM

I recently updated my Firmware for my dlink dir-330 and i noticed a very peculiar problem.
I get higher ping when i'm connected to my internet through my Ethernet cable than when i connect through Wi-Fi.

This only happened after my firmware upgrade and didn't happen before.

Any ideas?

Title: Re: Having higher ping on Ethernet than Wi-Fi
Post by: FurryNutz on February 16, 2016, 09:07:34 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your router? Look at sticker under the router case.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Has a Factory Reset (http://blog.dlink.com/what-is-a-reset-button-when-should-i-use-it) been performed?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?

  Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
• What ISP Modem service link speeds UP and Down do you have? Link> Speed Testing Sites (http://forums.dlink.com/index.php?topic=48352.0)
• By-pass the main host router and check internet connection by connecting a wired LAN PC directly to the ISP modem to verify connection access and ISP speeds.
• Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)

PC 3rd Party Security Software Configurations

• Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
• Turn off all devices accept for one wired LAN PC while testing.
• Disable any downloading client software managers, i.e. Torrents or similar.