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The Graveyard - Products No Longer Supported => IP Cameras => DCS-8000LH => Topic started by: midavideltu on August 27, 2020, 12:04:43 AM

Title: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: midavideltu on August 27, 2020, 12:04:43 AM
Hi,
my DCS-8000LH camera has been updated automatically to 2.05.01 firmware a couple of days ago. After this update I can't view live streaming with Google Home.
I had to say that live view with mydlink app is working fine and even live stream with voice command to my chromcast is working.
It seems a problem only for the Google Home app.
Whenever I open the live stream in Google Home there's a spinning circle for 1-2 seconds and then a "Not responding" warning appears. Before the firmware update, sometimes this error could be fixed closing and opening the live streams until it appears but now this little workaround seems not working anymore.

I've tried uninstalling the app, disconnect google home association, resetting camera but nothing changed. Google Home app version (android) is 2.26.1.8

Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: Mr.Mom on August 28, 2020, 09:15:57 AM
Have you tired to upgrade the Google Home app to 2.27.19?
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: midavideltu on September 01, 2020, 07:11:28 AM
Yes, I've tried to update Google Home app but the warning message is still there. I've seen now in the streaming screen of Google Home a little button that allows to try again to connect to the camera...I've tried tapping on it constantly but the camera is still "not responding". The interest fact is that if I unplug the camera from the power source, Google Home tells me that the camera is not connected  ::)
Anyway I've also sent a feedback to Google Home support team since I don't know on what side the problem is (Dlink or Google?).
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: FurryNutz on September 01, 2020, 08:53:45 AM
Same this happening here after just installing v2.27.1.9 on my Android pad using v7.0 OS:
(https://i.postimg.cc/BQVQLnRF/DCS8000-Google-Home-App.png) (https://postimg.cc/rK5L7MVy)
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: GreenBay42 on September 01, 2020, 01:32:34 PM
Does hitting RETRY ever work? I've heard a couple people say they have to click it once or twice to make it work.
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: FurryNutz on September 01, 2020, 03:49:41 PM
Ballpine hammer seems to make it worse SIR!  :P
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: GreenBay42 on September 02, 2020, 07:45:30 AM
Oh the new mydlink app 2.0 got released. Let us know if you have any issues or anything positive to say.
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: FurryNutz on September 02, 2020, 08:27:00 AM
LOL, nothing positive to say.  :P

mydlink app works. Google Home does not. I presume this maybe a google issue rather a D-Link issue?
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: GreenBay42 on September 02, 2020, 08:33:40 AM
I haven't had a chance to play with the new app yet.
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: midavideltu on September 09, 2020, 10:00:22 PM
I'm trying with new MyDlink app and latest Google Home update but nothing changes
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: FurryNutz on September 10, 2020, 07:37:14 AM
So both apps don't work for you?

I just tried with my Android and the new mydlink app and it works. Google Home still does not work for me.

I'm trying with new MyDlink app and latest Google Home update but nothing changes
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: FurryNutz on September 10, 2020, 07:37:42 AM
Let us know if you have any issues or anything positive to say. ;)

I haven't had a chance to play with the new app yet.
Title: Re: After 2.05.01 firmware update Google Home stream is "not responding"
Post by: midavideltu on September 19, 2020, 11:04:10 PM
MyDlink app always worked. Now with the updated Google Home app (2.28.1.9) live stream is working again.


So both apps don't work for you?

I just tried with my Android and the new mydlink app and it works. Google Home still does not work for me.

I'm trying with new MyDlink app and latest Google Home update but nothing changes
Title: Re: After 2.05.01 firmware update Google Home "not responding" (RESOLVED)
Post by: FurryNutz on September 20, 2020, 09:26:21 AM
Same here.
(https://i.postimg.cc/SxCVHWKk/Screenshot-20200920-102232.png) (https://postimg.cc/RWCcHJfD)

I think we can mark this post as solved.

Enjoy.  ;)