D-Link Forums

D-Link Mobile Apps => mydlink Lite App => Topic started by: JavaLawyer on February 24, 2014, 05:28:24 AM

Title: mydlink - IMPORTANT POSTS & INFORMATION (README!)
Post by: JavaLawyer on February 24, 2014, 05:28:24 AM
Please see the following Sticky containing links to commonly referenced FAQ posts from the mydlink FAQ board.  Please note that the content of the below-referenced sticky post will be routinely updated with new critical information and new FAQ entries:

Title: Re: mydlink - IMPORTANT POSTS & INFORMATION (README!)
Post by: FurryNutz on January 08, 2017, 12:39:39 PM
FYI:
Notice: Scheduled Maintenance
"The mydlink portal will undergo the server maintenance from January 16 11:00PM to January 17 5:00AM (UTC-7). The mydlink portal and mydlink apps may be temporarily unavailable during this period. If your device still remains offline after server maintenance, please try to reboot your device by unplugging and plugging the power supply. We apologize for any inconvenience."
Title: Re: mydlink - IMPORTANT POSTS & INFORMATION (README!)
Post by: FurryNutz on January 24, 2017, 07:42:41 AM
Users of mydlink Lite who have T-Mobile as there cell phone service provider are experiencing service issues with viewing camera video from remote locations using this mobile app. D-Link is aware of this issue:
http://forums.dlink.com/index.php?topic=54322.msg278048#msg278048 (http://forums.dlink.com/index.php?topic=54322.msg278048#msg278048)

There are multiple camera models effected while on T-Mobile cell phone service. This is not seen on AT&T or Verizon at this time.

Users are encouraged to contact D-Link support with there model information of there cameras and unit numbers seen on the mydlink.com site if you are experiencing issues with there cameras while on the T-Mobile service.

Temporary work around: Some forum users have posted that connecting there T-Mobile phone to a VPN service helps get connected to there cameras using the mydlink Lite app.
Title: Re: mydlink - IMPORTANT POSTS & INFORMATION (README!)
Post by: FurryNutz on February 12, 2017, 03:24:48 PM

Notice: Scheduled Maintenance
The mydlink portal will undergo the server maintenance from February 22 23:00 to February 23 05:00 (UTC-7). The mydlink portal and mydlink apps may be temporarily unavailable during this period. If your device still remains offline after server maintenance, please try to reboot your device by unplugging and plugging the power supply. We apologize for any inconvenience.
Title: Re: mydlink - IMPORTANT POSTS & INFORMATION (README!)
Post by: FurryNutz on March 06, 2017, 04:33:59 PM

Notice: Scheduled Maintenance


The mydlink portal will undergo the server maintenance from March 8 23:00 to March 9 05:00 (UTC-7). The mydlink portal and mydlink apps may be temporarily unavailable during this period. If your device still remains offline after server maintenance, please try to reboot your device by unplugging and plugging the power supply. We apologize for any inconvenience.
Title: Re: mydlink - IMPORTANT POSTS & INFORMATION (README!)
Post by: FurryNutz on April 17, 2017, 10:39:05 AM
Notice: Scheduled Maintenance
The mydlink portal will undergo the server maintenance from April 19 11:00PM to April 20 05:00AM (UTC-7). The mydlink portal and mydlink apps may be temporarily unavailable during this period. If your device still remains offline after server maintenance, please try to reboot your device by unplugging and plugging the power supply. We apologize for any inconvenience.