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D-Link Wireless Routers for Home and Small Business => DIR-842 => Topic started by: LukeOfGotham on July 28, 2020, 06:14:09 AM

Title: WIFI connection dropping every 1 minute
Post by: LukeOfGotham on July 28, 2020, 06:14:09 AM

Guys, I bought a new router (Model: D-Link DIR-841) that works at 2.4 GHz and 5 GHz. When configuring my 2 WIFI networks and connecting my PC to the 2.4 GHz one. It has a drop in internet every 1 minute, it falls for about 3 seconds and comes back. I do not believe that it is a defect of the router because it is in a constant and not random interval. Can anyone tell me if it can be some configuration? The PING is not high and the connection is ok as long as it works. In other words, I don't think it's a slow connection or anything like that.

Title: Re: WIFI connection dropping every 1 minute
Post by: FurryNutz on July 28, 2020, 09:57:03 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)

• What Hardware version is your router? Look at sticker under the router case.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

b]Wireless Configurations[/b]
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)

• Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N or AC on 5Ghz?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channels) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
• What wireless devices do you have connected?
• Ensure any devices with WiFi adapter drivers are updated.
• Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
• Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner (http://forums.dlink.com/index.php?topic=48327.0) to find out. How many?