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The Graveyard - Products No Longer Supported => IP Cameras => DCS-930L => Topic started by: halobiont on December 24, 2014, 02:35:48 PM

Title: Can ping camera but cannot connect
Post by: halobiont on December 24, 2014, 02:35:48 PM

Hi,

I can ping my camera and see it connected to the router but I cannot connect with camera software or directly with the ip address in a browser.  The camera is a remote location so I cannot reset or connect via ethernet cable.  Any ideas?

Thanks,
Doug

Title: Re: Can ping camera but cannot connect
Post by: PAFL on December 25, 2014, 10:11:56 AM

Since you cant get to camera.  I would try to reboot the router and hope this helps. 

Title: Re: Can ping camera but cannot connect
Post by: JavaLawyer on December 28, 2014, 11:30:47 AM

From your post it sounds like you are unable to access the live video stream. Are you able to access the camera web UI from your browser?

Title: Re: Can ping camera but cannot connect
Post by: halobiont on December 28, 2014, 07:21:48 PM

I can't reboot the router or the camera because I'm not there.  I can log into the router and reboot it I guess.  I cant recognize any streaming format because I can't log into the camera.  I try the ip address and it won't connect in the browser but I can see it and ping it with ip scanners.

Thanks for your responses.