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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-868L => Topic started by: Richard Ingelsson on March 05, 2018, 04:56:00 AM

Title: Router removed from portal and app?
Post by: Richard Ingelsson on March 05, 2018, 04:56:00 AM

I I used to see my router on mydlink.com and in the mydlink + app, but now it's gone?

Title: Re: Router removed from portal and app?
Post by: GreenBay42 on March 05, 2018, 07:12:46 AM

Have you reset your router lately?

Do you see the router in the mydlink + app (select remote) but cannot connect to it or is it completely gone?

Title: Re: Router removed from portal and app?
Post by: FurryNutz on March 05, 2018, 09:22:46 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your router? Look at sticker under the router case.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Are you wired or wireless connected to the router?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

Please post a picture of what your seeing:
 Adding Screenshots In A Post (http://forums.dlink.com/index.php?topic=58120.0)

Any recent changes to your modem or router system?

Quote from: SkinnyCyclist on March 05, 2018, 04:56:00 AM

I I used to see my router on mydlink.com and in the mydlink + app, but now it's gone?