• January 24, 2022, 12:02:01 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  


This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Why is my Wi-Fi dropping one specific device after an hour or two?  (Read 1675 times)


  • Level 1 Member
  • *
  • Posts: 1

Title pretty much says it all.
I have around 30 smart devices in my flat. There’s one bulb that keeps going offline. It’s a LOHAS smart WiFi bulb of which I have four and the other three are fine with absolutely no issues. They were all setup exactly the same way via the Tuya app.
If I reset the WiFi it will instantly come back online for a few hours at most and then go offline again.
My router is a D-Link “DIR-1950 AC1900 MU-MIMO Dual-Band Wi-Fi Router with Gigabit, SmartConnect Band Steering, QoS, Firewall, WPA3”
Help, this is so annoying. All my other devices are literally fine except this one stupid bulb and resetting the WiFi is getting tedious!
this has only started happening the past few weeks, everything was fine for months prior.
tp link login
sarkari job
« Last Edit: June 07, 2021, 08:47:07 AM by Gonzalez10 »


  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49884
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Why is my Wi-Fi dropping one specific device after an hour or two?
« Reply #1 on: May 23, 2021, 09:50:21 AM »


  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Has a Factory Reset been performed?

u]Internet Service Provider and Modem Configurations[/u]
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.

Try setting WPA2/WPA3 Personal Mixed mode.
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.