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The Graveyard - Products No Longer Supported => IP Cameras => DCS-825L => Topic started by: marujixs on April 26, 2014, 01:42:49 PM

Title: baby cam died
Post by: marujixs on April 26, 2014, 01:42:49 PM
Camera was not working as it should. Loosing router conect ion and unable to switch off email notifications.
I switched off using the power button and does not start anymore.
When pressing power button the top 4 night infrared turn red and nothing else happens.

Any ideas

Tryed pressing reset for 10 sec but nothing
 power led or cloud led also dead
Title: Re: baby cam died
Post by: Kakashi::. on April 26, 2014, 07:00:55 PM
What geographical region are you in? Have you tried unplugging the power connection and reconnecting again?
Title: Re: baby cam died
Post by: marujixs on April 27, 2014, 03:58:29 AM
Portugal  :)
Already Tryed switching off/on
Removing the power plug
Reset button
Title: Re: baby cam died
Post by: JavaLawyer on April 27, 2014, 09:04:27 AM
Does the camera power-up after you plug it in? If so, you may want to try connecting the DCS-825L directly to your router using a wired connection and then reboot the router.
Title: Re: baby cam died
Post by: marujixs on April 28, 2014, 05:25:34 AM
Nothing. Called dlink assistance. We Tryed the 30sec pressing the reset and switching on the cam for a hard reset no sucess
Waiting for a email with instruction to send the camera
Title: Re: baby cam died
Post by: JavaLawyer on April 28, 2014, 05:39:33 AM
Nothing. Called dlink assistance. We Tryed the 30sec pressing the reset and switching on the cam for a hard reset no sucess
Waiting for a email with instruction to send the camera

Did D-Link technical support issue you an RMA?