• April 23, 2024, 07:28:20 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: 1 [2]

Author Topic: DCS-932L dropping WiFi connection  (Read 23558 times)

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: DCS-932L dropping WiFi connection
« Reply #15 on: July 30, 2013, 04:46:39 PM »
If you have to perform the WPS handshaking again, there's no need for the device to be right next to your router. As long as the DCS-932L is in range of the router, the router and DCS-932L should be able to complete their handshake.
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

TheTraut

  • Level 1 Member
  • *
  • Posts: 13
Re: DCS-932L dropping WiFi connection
« Reply #16 on: July 30, 2013, 06:04:26 PM »
Ok so I did the factory reset and shook hands again with the router.  Now when I go through the mydlink setup wizard it detects the camera and I hit next and it asks me how I'm going to have the camera be connecting to the internet.  I select my network and it tries to connect then says "failed to connect to the mydlink server" or something to that effect then asks me if the light is solid green which it is.  Then it tells me since I can't connect to the server I have to view it internally only.  Is there something messed up on dlink's side?
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: DCS-932L dropping WiFi connection
« Reply #17 on: July 30, 2013, 06:30:59 PM »
Does the Wizard software you are using match the firmware version?
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

TheTraut

  • Level 1 Member
  • *
  • Posts: 13
Re: DCS-932L dropping WiFi connection
« Reply #18 on: July 30, 2013, 06:34:10 PM »
Well I just downloaded it from D-link's site!  I will have to look and try it again I suppose.
Logged

TheTraut

  • Level 1 Member
  • *
  • Posts: 13
Re: DCS-932L dropping WiFi connection
« Reply #19 on: July 30, 2013, 06:35:55 PM »
So I have firmware version 1.06_b4 and the installer version is setup wizard v1.2.10?  That's the one provided to me by d-link's site.  Do I need a different wizard?
Logged

TheTraut

  • Level 1 Member
  • *
  • Posts: 13
Re: DCS-932L dropping WiFi connection
« Reply #20 on: July 30, 2013, 06:37:49 PM »
The note I just saw from you in the other forum about the new firmware update:

Note: Firmware V1.06_b4 is only supported by wizard v1.02.10 or above
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: DCS-932L dropping WiFi connection
« Reply #21 on: July 30, 2013, 07:19:38 PM »
I posted that when v1.06b04 was released and wizard 1.02.10 was the latest at the time. That was the recommended course by D-Link.

All of the Wizard versions are available here: http://tsd.dlink.com.tw/ (enter DCS-932L and you'll see a list of everything...)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

TheTraut

  • Level 1 Member
  • *
  • Posts: 13
Re: DCS-932L dropping WiFi connection
« Reply #22 on: July 30, 2013, 07:21:05 PM »
There's definitely something wrong with the camera at this point.  The 4th time I did factory reset and connected it back to the router I ran the wizard and it connected.  5 minutes later mydlink failed again and said the camera wasn't present.  I still see it when I connect to it from my router address however.  I think I need to call Dlink and ask them what gives?
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: DCS-932L dropping WiFi connection
« Reply #23 on: July 31, 2013, 05:35:58 AM »
Did you recently change anything settings on your router? Is UPnP enabled?
What make/model router do you have?
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

TheTraut

  • Level 1 Member
  • *
  • Posts: 13
Re: DCS-932L dropping WiFi connection
« Reply #24 on: July 31, 2013, 09:01:54 AM »
UPnP is enabled, I have a netgear WNDR4500.  Just purchased it about the same time I got the camera actually back in May.  I had made no changes to the router when this started happening.  I read somewhere to disable UPnP but I don't think that's the issue, nor is that ideal.
Logged
Pages: 1 [2]
« previous next »