• November 04, 2024, 12:22:26 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: 5020L won't complete DLink Lite config  (Read 9890 times)

schwejd

  • Level 1 Member
  • *
  • Posts: 3
5020L won't complete DLink Lite config
« on: October 15, 2019, 06:47:41 AM »

Okay all, moved into a house with a DCS-5020L and no documentation. 
WPS failed so I pulled it down and connected to my Sagecom FAST 5260 router successfully
Downloaded My DLink Lite on my phone and got to the password portion.  Set the password and get the message that the time was set, but it just stays on the password page.  it never advances.
I can access the camera via my desktop, I've updated the firmware, I can even see the image when direct connected via the IP, but can't go farther with the App and consequently still don't have a MyDLink login...

Thoughts on completing the steps getting an account and moving past the password page?

Thanks
-Dave
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: 5020L won't complete DLink Lite config
« Reply #1 on: October 15, 2019, 12:12:45 PM »

Can you connect to the cameras web page if the camera is LAN cable connected to the main host router and look at the routers connected clients page to see what IP address was give to the camera? Use this IP address in a web browser, I recommend IE11x32 to navigate to the IP address. You should find the cameras web  page here and you could use this to setup the camera...
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

schwejd

  • Level 1 Member
  • *
  • Posts: 3
Re: 5020L won't complete DLink Lite config
« Reply #2 on: October 15, 2019, 01:03:16 PM »

Yes, it's apparent that the My Dlink Lite is setting the password because I can then connect directly to the unit (that's where I updated the firmware).

Problem is I still can't create an account that way.  I have seen instructions that stated to navigate to the setup page and there will be a selection "mydlink setting", but I don't have that on mine.   The page appears working properly as I can even see the feed under the "Live Video" section...

Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: 5020L won't complete DLink Lite config
« Reply #3 on: October 15, 2019, 02:53:49 PM »

Does the mydlink app work for setting up the 5020L? Not the mydlink Lite app.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

schwejd

  • Level 1 Member
  • *
  • Posts: 3
Re: 5020L won't complete DLink Lite config
« Reply #4 on: October 16, 2019, 09:15:57 AM »

Wow, all the instructions I dug up and nothing mentioned a separate App.  works perfectly now, thank you VERY much...

-Dave
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: 5020L won't complete DLink Lite config (RESOLVED)
« Reply #5 on: October 16, 2019, 02:14:27 PM »

I think the mydlink Lite app is going EOL so the new mydlink app is the new. Glad it worked. Enjoy.
 ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.