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The Graveyard - Products No Longer Supported => Access Points / Extenders => DAP-1360 => Topic started by: TG2001 on January 04, 2013, 09:34:59 PM

Title: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: TG2001 on January 04, 2013, 09:34:59 PM
Hi, I'  using the DAP-1360 as a range extender (repeater) with WPA2/AES and DHCP and my internet connection constantly drops (whole day online and  no internet access  problem 2-5 time per day). It has been like this for over 3 months. When the internet drops I stay connected to the wireless network and DAP-1360 have 192.254.x.x  IP address instead of a reserved IP from DHCP router. Sometimes takes about 1-5 minutes for it to reconnect, however at times it doesn't reconnect with the only solution being to reboot or power off/on  the repeater, where most of  client devices will be direct connect to main router (lower signal) and then I need to disable/enable the client devices to reconnect back to the repeater.
 I have tried everything from upgrading firmware to using numerous channels.  While  the internet connections drops , those clients devices connect directly to main router via cable LAN can access the internet, so it should not the ISP problem.   The only areas where WiFi doesn't work is in areas of the DAP-1360. My router/modem is the Dlink DIR-655. Any Solutions or Suggestions to how i can fix this?

my hardware version is B1 and the Firmware version is 2.14
my region is Thailand
my wireless mode is mixed  802.11n and 802.11g
my wireless channel fix to 6 ( used to be Auto channel scan and force to be same as router setting)
my channel width is Auto 20/40 mhz ( initially it will be 20 Mhz but sometimes system auto change to 40 Mhz)
the main router  has 82% signal with 130 Mbps to the dap-1360  (locate near stair first floor (main router) and  second floor (repeater)
my security mode is WPA2 Only/AES
Advanced wireless : default
off/diable  features:   Traffic Shaping, QoS Engine, WISH, WPS
inSSIDer 2.1 say my ssid  for repeater RSSI=-52, router RSSI=-58, other ISP SSID RSSI < -65, other channel 6  RSSI < -70

p.s. sorry to use template contents from Bena's post with some minor changes

Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: TG2001 on January 04, 2013, 09:41:56 PM
Ok, will  try this, turn off the WiFi on my main host router and then connect the 1360 up wired to the back of the main host router and set the 1360 up has a AP.  I need to put the repeater next to the main router during  this test, because I have only short LAN cable.  
From my issue, during the internet drop and stay connect to wireless is mean the repeater  still keep connect to their client devices but the repeater (IP 192.254.x.x) loss connect to the main host router, that why some client devices connect via the repeater cannot connect to internet while other client devices connect via the main router still connect  to the internet.  
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: FurryNutz on January 05, 2013, 10:04:31 AM
Let us know how the AP mode test goes.
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: LarryNOTtheCableGuy on January 05, 2013, 03:11:07 PM
 
From my issue, during the internet drop and stay connect to wireless is mean the repeater  still keep connect to their client devices but the repeater (IP 192.254.x.x) loss connect to the main host router, that why some client devices connect via the repeater cannot connect to internet while other client devices connect via the main router still connect  to the internet.  

I concur with your assessment. This can be confirmed by looking at the Wireless Status page on your main router (DIR-655). The MAC address for your DAP-1360 should appear on this page when it's connected to your router in Repeater mode. Once your internet connection has dropped, it should no longer appear on this page, as the DAP-1360 and router are no longer connected. At this point, it appears from the client device that you are still connected to your entire network (including the internet), but it's only connected to the DAP-1360.

Once you've confirmed this, we can see if we can get the two to work together reliably.

Larry ....
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: TG2001 on January 06, 2013, 02:15:58 AM
Hi Larry,
Yes, during normal operation, I can see the MAC address of DAP-1360 appear on the Wireless status page when it's connected to DIR-655 router in Repeater mode. Once my internet connection has dropped, it's no longer appear on this page.  More elaborate, I can view admin page of the Repeater DAP-1360 and I cannot see Mac address of DIR-655 on the Wireless status page.  Also I cannot view the admin page of the DIR-655 from my notebook which connect via the repeater. I must go to a PC which wired connect to the DIR-655 router and then I can view admin page of the Router and I cannot see Mac address of DAP-1360 on the Wireless status page. 
Thanks you,
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: TG2001 on January 06, 2013, 02:22:23 AM
I have read all posts, either DAP-1360 and DIR-655, found that I may interest to join the hot post in "New DIR-655: wireless Internet occasionally drops out" by wireless925 to find out which devices cuase internet drop out.
my hardware version is A4 and the Firmware version is 1.35EA
my region is Thailand
my ISP Service is  DSL
my ISP Modem is Dlink 2640T Stand Alone, connection type=Bridge mode to DIR-655 router (I turn off wireless mode of Dlink 2640T which used to be my old ADSL wireless router)
Setup DHCP reserved IP addresses for all devices ON the router.
Ensure devices are set to auto obtain an IP address. (DIR-655 has fixed IP 192.168.0.1, DAP-1360 was assigned a DHCP reserved  IP 192.168.0.13.  I notice that I can browse to admin page of DAP-1360 with IP 192.168.0.50 or 192.168.0.13, while a Device Info of DAP-1360 said LAN IP is 192.168.0.13)   
my wireless mode is mixed  802.11n and 802.11g (I notice again that with DAP-1360 setup wizard, it will be assigned wireless mode to be mixed 802.1n/802.11g/802.11b)
my wireless channel fix to 6 
my channel width is Auto 20/40 MHz (I notice again that with DAP-1360 setup wizard, it will be assigned channel width to be 20 MHz, not auto channel)
Advanced wireless : default
the DIR-655  has 82% signal with 130 Mbps to the dap-1360
my security mode is WPA2 Only/AES
off/diable  features:   Traffic Shaping, QoS Engine, WISH, WPS
inSSIDer 2.1 say my ssid  for repeater RSSI=-52, router RSSI=-58, other ISP SSID RSSI < -65, other channel 6  RSSI < -70

One conclusion from my trial is DAP-1360 wizard setup is not the same as a manual setup that I try to match/sync with DIR-655 router setting.  I will keep many trials to find out a solution.   I need times to ensure that I will not face the internet drop out.
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: LarryNOTtheCableGuy on January 06, 2013, 08:26:06 AM
I must go to a PC which wired connect to the DIR-655 router and then I can view admin page of the Router and I cannot see Mac address of DAP-1360 on the Wireless status page.

One last question:  At this point, can you still access the internet from your PC? If so, then your only problem is the DAP-1360 dropping the connect to the DIR-655. Otherwise, you have two separate, possibly unrelated, problems.

Larry ....
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: LarryNOTtheCableGuy on January 06, 2013, 08:50:53 AM
Ensure devices are set to auto obtain an IP address. (DIR-655 has fixed IP 192.168.0.1, DAP-1360 was assigned a DHCP reserved  IP 192.168.0.13.  I notice that I can browse to admin page of DAP-1360 with IP 192.168.0.50 or 192.168.0.13, while a Device Info of DAP-1360 said LAN IP is 192.168.0.13)

Most of your DIR-655 settings look good to me; however, the fact that you can access the DAP-1360 using two different IP addresses may be part of your problem. If 192.168.0.50 is within the DHCP IP Address Range on your DIR-655, simply add the DAP-1360 to the DIR-655's DHCP Reservation List with this as its IP address. If 192.168.0.50 is NOT within the DHCP IP Address Range of your DIR-655, you'll have to pick a new IP address for the DAP-1360, and use (change) it on the DAP-1360, as well as add it to the DIR-655's DHCP Reservation List.

If you have any trouble doing this, or have no idea what I'm talking about, let me know, as I'd be happy to provide more detail or walk you through the steps. Let me know once you get this fixed, and if it made any difference.

Larry ....

Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: TG2001 on January 07, 2013, 05:01:15 AM
Hi Larry,
Appreciate your kind advice.
 DIR-655 have DHCP server setting range 192.168.0.10 - 192.168.0.99. DAP-1360 repeater has been  reserved DHCP IP 192.168.0.13. I did not assign any device reserve to be 192.168.0.50.
LAN setup within DAP-1360 , my LAN connection is Dynamic (DHCP), while IP address information in LAN setup page show 192.168.0.50 in protected grey color due to default value the factory.  Device information of DAP-1360 show Connection : Dynamic IP, IP Address : 192.168.0.13 .
A funny thing  is I can browse to DAP-1360 admin page with either 192.168.0.13 or 192.168.0.50, (also a Device name in LAN setup page)
So I'm not sure that the firmware of DAP-1360 or DIR-655 too much intelligence and this might not relate to the internet occasionally drops out.
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: TG2001 on January 07, 2013, 06:08:55 AM
According to some hint that I should hard reset DAP-1360 and then setup with a wireless setup wizard. I have done this while DIR-655 router has wireless setup as
 802.11 mode= mixed 802.11n and 802.11g
 wireless channel=6
 channel width=Auto (20/40MHz)

but the result that I get from DAP-1360 wireless setup wizard is
 802.11 mode=mixed 802.11n and 802.11g and 802.11b
 wireless channel=6 (in protected grey color)
 channel width=20MHz

Some times  device information of DIR-655 and DAP-1360 has the same channel width=20MHz and channel=6, but during this time I posting, DAP-1360 has  channel width=40 MHz, channel=6 while DIR-655 has channel width=20MHz, channel=6. inSSIDer amplitude chart confirm this result too.

Is it firmware error in DAP-1360 that cause the internet occasionally drop? (if I manually setup and create many working storage/counters)   24 hours pass now that I use wireless setup wizard and have internet access, no drop out.  If 2-3 days from now I have the same result I will report back to this forum.
 
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: FurryNutz on January 07, 2013, 07:51:10 AM
One thing to consider here is that your DIR-655 Rev A is a draft N router, which means it never achieved full N certification status. There could be a WiFi compatibility issue between the 655 and the 1360.

I recommend that you find a fully certified N WiFi router to test with the 1360 Rev B since Rev B's I believe are certified N APs.

A users made note of this in other posts recently.
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: KE2QR on January 07, 2013, 11:37:45 AM
Hmm,
FurryNutz wrote ... I recommend that you find a fully certified N WiFi router to test with the 1360 Rev B since Rev B's I believe are certified N APs.

Are you saying the DAP-1360 Rev A is a draft N? It doesn't say that on the box!!!!
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: FurryNutz on January 07, 2013, 11:45:51 AM
It's possible, Usually Rev As can be a form of draft N. Just depends on when this particular model was produced, before, during or after Draft N was finally certified and the DAP as certified as well.

This is just informational.

 
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: KE2QR on January 07, 2013, 08:07:57 PM
TG2100 Check the Log.
When I ran into difficulty I would find entries in my log like this:
Jan  1 01:16:54 wlan0-vxd: A wireless client is disassociated - 58:B0:35:2D:CC:F3
Jan  1 01:16:58 wlan0-vxd: A wireless client is associated - 58:B0:35:2D:CC:F3
Jan  1 01:16:58 wlan0-vxd: WPA2-AES PSK authentication in progress...
Jan  1 01:16:58 wlan0-vxd: A wireless client is associated - 58:B0:35:2D:CC:F3
Jan  1 01:16:58 wlan0-vxd: Open and authenticated
Jan  1 01:17:00 wlan0: MC entry full!
Jan  1 01:21:47 wlan0-vxd: A wireless client is disassociated - 00:1A:92:0D:60:40
Jan  1 01:22:06 wlan0-vxd: A wireless client is associated - 00:1A:92:0D:60:40
Jan  1 01:22:06 wlan0-vxd: WPA2-AES PSK authentication in progress...
Jan  1 01:22:06 wlan0-vxd: A wireless client is associated - 00:1A:92:0D:60:40
Jan  1 01:22:06 wlan0-vxd: Open and authenticated
Jan  1 01:22:07 wlan0-vxd: Delete MC entry not found!
Jan  1 01:22:07 ----all joined sta are gone,make it expired----
Jan  1 01:22:09 ----all joined sta are gone,make it expired----
Jan  1 01:22:09 ----all joined sta are gone,make it expired----
Jan  1 01:22:10 ----all joined sta are gone,make it expired----
Jan  1 01:22:12 wlan0: MC entry full!
Jan  1 01:22:12 ----all joined sta are gone,make it expired----
Jan  1 01:22:12 wlan0: Delete MC entry not found!
Jan  1 01:22:12 ----all joined sta are gone,make it expired----

I asked D-Link about this but never got an answer. Good Luck!
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: TG2001 on January 08, 2013, 06:19:37 AM
I recheck info from the box/case of DIR-655 I kept, it is 802.11n draft logo as FurryNutz comment.
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: LarryNOTtheCableGuy on January 08, 2013, 10:31:56 PM
A funny thing  is I can browse to DAP-1360 admin page with either 192.168.0.13 or 192.168.0.50

The fact that you can access it via two different IP addresses really concerns me. I now have two DAP-1360s; one configures as an AP, and one configured as a Repeater. When I setup the Repeater I reserved an IP address for it in the router (DIR-655) and configured the DAP-1360 with the same static IP address (LAN setup). Unfortunately, I only had the second one (Repeater) up and running about 12 hours before I had go out of town. I won't know how stable it has been until I get home next week.

Larry ....
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: FurryNutz on January 09, 2013, 07:18:55 AM
Im curious if you could try this with a non Draft N router as your Rev A might not be certified. 
Or you might turn OFF the 655's radio to disable it and test only with on 1360 set up as an AP and the other as a Repeater

The fact that you can access it via two different IP addresses really concerns me. I now have two DAP-1360s; one configures as an AP, and one configured as a Repeater. When I setup the Repeater I reserved an IP address for it in the router (DIR-655) and configured the DAP-1360 with the same static IP address (LAN setup). Unfortunately, I only had the second one (Repeater) up and running about 12 hours before I had go out of town. I won't know how stable it has been until I get home next week.

Larry ....
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: LarryNOTtheCableGuy on January 09, 2013, 08:31:22 AM
Im curious if you could try this with a non Draft N router as your Rev A might not be certified. 
Or you might turn OFF the 655's radio to disable it and test only with on 1360 set up as an AP and the other as a Repeater


I'm kind of doing that right now.

We live in a hi-rise residential building in downtown Toronto (CANADA). We have two apartments on the same floor; one we live in, and the other my wife and I use as office space. The two apartments are only about 50 feet apart, but there are at least 5 reinforced concrete walls between them. The DIR-655 is located in the office; both DAP-1360s are located in the other apartment. From either apartment I can "see" at least 80 other WiFi networks with a signal strength greater than 20%. Some are as high as 60% (stronger than my own network, when I'm sitting 20 feet from the router).

We've only ever had DSL into the office (too cheap to pay for a second internet connection). At the best of times I can "see" our wireless network in the other apartment, but the signal strength is too low, and there's too much other interference, to make a reliable wireless connection. My wife has finally gotten tired on not having an internet connection at home, so I've managed to create a wired Ethernet connect between the two apartments (using two PLANET VC-201As). So I've had to use one DAP-1360 as an Access Point to create an independent wireless network. Unfortunately, this apartment is essentially divided in two by a reinforced concrete wall. To boost the signal in the other half of the apartment, I've been forced to setup the second DAP-1360 as a Repeater.

As I said before, I'm currently out of town, but will let you how well it works, when I get home next week.

Larry ....
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: FurryNutz on January 09, 2013, 08:44:54 AM
WOW, that many WiFi, i can only imaging how the 2.4Ghz Wifi in the area is really performing. Thats WiFi congestion man.  :(

Well you might think about 5ghz, however I'm not sure if that would prove any better since it's mainly works in line of sight with out any obstructions. I presume the concrete walls would not be good for it.

Is there any way of running a wired from the office to the main living apt in the over head or is it all solid ceiling? If there is any room up there to get a cable from one to the other, you might want to consider this and use the 655 as the main connection, then you could wire up one of the 1360s as a AP in the main apt. Just a thought. Going to be tough I think.

Keep us posted.
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: LarryNOTtheCableGuy on January 09, 2013, 10:22:09 AM
Yea, my WiFi situation sucks! To add to this, we have DECT 6.0 phones in both apartments, and my desk is less than 10 feet from my neighbour's microwave. It would totally fry the WiFi connection to my laptop every time she used it. Thankfully, she replaced it with a new inverter model last year. The real world is nothing like the lab, so I have no delusions about getting advertized peak transfer rates. At least I've been able to tweak my WiFi settings so that I can maintain a reasonably reliable connection. Regardless, the next time my wife decides the office needs to be painted, I'm wiring the whole place for Ethernet!

5GHz is not an option as none of my client equipment is dual band.

I actually have a wired connection between the two apartments. When we bought the second apartment, I managed to get into the building's telephone closet and tie together the spare telephone lines for the two apartments (neither were connected to the TELCO). This gave me a single twisted pair connection between the two apartments, which we've be using to extend our home phone line into the office. A couple months ago I found the needed media converters (PLANET VC-201A), which allow Ethernet to be transmitted over a single twisted pair using VDSL2. One VC-201A acts as an interface between the DIR-655 in the office and the spare phone line. Another one acts as interface between the spare phone line and the DAP-1360 in the other apartment. So far this has worked quite will, though there is one side issue I'm still trying to resolve.

Larry ....
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: FurryNutz on January 09, 2013, 10:32:42 AM
Well, one thing you might think about, if you want to give 5Ghz a try and it can be done, use DLink DAP model APs to bridge or act as APs and faux upgrade your PCs and LTs to 5hz. I don't think you'd need any other router and you could turn OFF 2.4Ghz.

Might look like this:
ISP Modem>DIR-655<LAN wired to a 5Ghz DAP runing in AP mode>wireless bridge to 2nd DAP<5Ghz DAP running in bridge mode><Connect wired PCs and LTs to back of LAN ports on DAP.

Or

ISP Modem>DIR-655><Lan wired to a 5Ghz DAP running in AP mode><Connect wired PCs and LTs to back of LAN ports on DAP. I think this would work as well.

Only thing you would need to use the 1360 in AP mode and could use one of them at a low power setting maybe for the mobile phone devices that don't support 5Ghz.

I agree, your in need of LAN connections where your at.  Big time.

Keep us posted.
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: TG2001 on January 10, 2013, 04:57:16 AM
I have read all posts, either DAP-1360 and DIR-655, found that I may interest to join the hot post in "New DIR-655: wireless Internet occasionally drops out" by wireless925 to find out which devices cuase internet drop out.
my hardware version is A4 and the Firmware version is 1.35EA
my region is Thailand
my ISP Service is  DSL
my ISP Modem is Dlink 2640T Stand Alone, connection type=Bridge mode to DIR-655 router (I turn off wireless mode of Dlink 2640T which used to be my old ADSL wireless router)
Setup DHCP reserved IP addresses for all devices ON the router.
Ensure devices are set to auto obtain an IP address. (DIR-655 has fixed IP 192.168.0.1, DAP-1360 was assigned a DHCP reserved  IP 192.168.0.13.  I notice that I can browse to admin page of DAP-1360 with IP 192.168.0.50 or 192.168.0.13, while a Device Info of DAP-1360 said LAN IP is 192.168.0.13)    
my wireless mode is mixed  802.11n and 802.11g (I notice again that with DAP-1360 setup wizard, it will be assigned wireless mode to be mixed 802.1n/802.11g/802.11b)
my wireless channel fix to 6  
my channel width is Auto 20/40 MHz (I notice again that with DAP-1360 setup wizard, it will be assigned channel width to be 20 MHz, not auto channel)
Advanced wireless : default
the DIR-655  has 82% signal with 130 Mbps to the dap-1360
my security mode is WPA2 Only/AES
off/diable  features:   Traffic Shaping, QoS Engine, WISH, WPS
inSSIDer 2.1 say my ssid  for repeater RSSI=-52, router RSSI=-58, other ISP SSID RSSI < -65, other channel 6  RSSI < -70

One conclusion from my trial is DAP-1360 wizard setup is not the same as a manual setup that I try to match/sync with DIR-655 router setting.  I will keep many trials to find out a solution.   I need times to ensure that I will not face the internet drop out.

I have redesign WLAN at home to be 802.11n Only network. I will replace DCS-2121 camera (802.11g) with DCS-942L camera (802.11n  support).  So I change DIR-655 wireless setup
 802.11 mode= 802.11n Only
 wireless channel=8
 channel width=Auto (20/40MHz)
Again according to some hint that I should hard reset DAP-1360 and then setup with a wireless setup wizard.  The result that I get from DAP-1360 wireless setup wizard is
 802.11 mode=mixed 802.11n and 802.11g and 802.11b
 wireless channel=8 (in protected grey color)
 channel width=20MHz (not grey color, can pull down list)

Second funny feature from DAP-1360 is my DELL Lattitude D630 notebook which has 802.11 b/g cannot WLAN to DIR-655 but it can WLAN connect to DAP-1360 with DELL wireless-1390 internal mini card. Actually I have already prepare DLink DWA-140 USB adapter to use with DELL notebook. It seem like DAP-1360 can connect a client device with 802.11g mode to communicate to DIR-655 in 802.11n only mode.    Should I ignore DAP-1360 setup wizard to manually specify 802.11 mode=802.11n Only to be same as DIR-655 setup ?
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: FurryNutz on January 10, 2013, 07:08:43 AM
I always prefer to manual set up routers and APs. Specially if the WiFi and networking gets a bit more complicated and complex and if you already know what your doing, and what are needs are, go in and directly set them up manually.
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: bena on January 12, 2013, 11:54:03 PM
hey TG2001 have you found a fix yet? ive tried everything from using same channels to using WPA2 to WEP to static still no fix. let me know if you find anything that helped you please  :) (and no joke ive been trying to fix this for past 3-4 months)
Title: Re: DAP-1360 constantly drops internet connection in repeater mode (like Bena's)
Post by: LarryNOTtheCableGuy on January 14, 2013, 09:36:57 PM
As I said before, I'm currently out of town, but will let you how well it works, when I get home next week.

Just checking in. Bad news. Sometime while I was away the repeater went off the rails. I was forced to power cycle it before I could get it to respond, so I don't even have any logs. The rest of the network (modem, router, and access point) worked flawlessly while I was gone.

Will play with the repeater some more, and keep you in the loop.

Larry ....