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Author Topic: Dlink Da-3320 access point disconnecting  (Read 10366 times)

bijukiv

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Dlink Da-3320 access point disconnecting
« on: November 01, 2018, 12:26:51 PM »
hi

I had fixed 4 dlink da 3320 outdoor accespoint. these wifi devices are connected to a POS device via wifi. the POS devices connected to Dlink are getting lost connection , not getting proper wifi signal.

if we restart the wifi devices, the POS dveice and mobile will be connected to normal and function properly.  May i know what is the route cause. is there any setting to be changed, Do we need to connect any other devices to get the wifi signal

Please advice
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FurryNutz

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Re: Dlink Da-3320 access point disconnecting
« Reply #1 on: November 01, 2018, 12:47:00 PM »
Link>Welcome!
Please confirm the model is a DAP?

  • What Hardware version is your DAP? Look at the sticker under the DAP.
  • Link>What Firmware version is currently loaded? Found on the DAPs web page under status.
  • What region are you located?
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GreenBay42

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Re: Dlink Da-3320 access point disconnecting
« Reply #2 on: November 01, 2018, 02:09:42 PM »
What hardware revision and firmware version are you running on the DAP-3320s?

What POS system are you using?

Are all 4 access points dropping connectivity? At the same time or all random times?

Has this been happening since you installed or was it working before and is now not working?

How far away are the POS devices from the access points?
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bijukiv

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Re: Dlink Da-3320 access point disconnecting
« Reply #3 on: November 21, 2018, 02:41:37 AM »
Hi
Link>What Firmware version is currently loaded? Found on the DAPs web page under status
1.00 10:44:32 07/23/2015

What region are you located?
Dubai, United Arab emirates

What POS system are you using?
Customised POS with wifi devices(android OS)

Are all 4 access points dropping connectivity? At the same time or all random times
randomly. When ping the wifi device its unreachable

Has this been happening since you installed or was it working before and is now not working?
This is happening since installed. It happend more when the POS and other andorid devices started connecting the wifi.

How far away are the POS devices from the access points?
POS devices in hand held devices. Its like mobie. The wifi devices to POE switch is approxx 100 mts distance

Earlier I had given 4 different SSID for each devices ,Now I ll make single SSID for all the devices

Is there any Master / Slave option in dloink dap



REgards
Biju
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bijukiv

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Re: Dlink Da-3320 access point disconnecting
« Reply #4 on: November 21, 2018, 04:39:27 AM »
Hi
Updated the firmware to 1.01
Gave a single SSID to all the 4 devices
Made one of the device as Master and other 3 devices as Slave

Is that all OK to have a stable wifi access point

Regards
Biju
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