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Author Topic: Problem with DCS-5222L camera. Don't work image preview in any browser.  (Read 707 times)


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  • Posts: 1

Hi All,

I have problem to use the DCS-5222L camera via web browser.
I tried Chrome, IExplorer and EDGE (Firefox don't work) and after i re-installing the plugin needed i get always this message:
"Click here to download the NCS Plug-in, and install it on your computer. Then restart your browser to view the video."

So the camera can't be used to motion detect anything...

Any help?

Thanks in advance


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Re: Problem with DCS-5222L camera. Don't work image preview in any browser.
« Reply #1 on: October 05, 2017, 10:24:17 AM »


  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What OS version are you using?

Is it fully enabled in add-ons under IE11?
Try the x32 bit version of FF ESR:
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