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Author Topic: D-Link DCS-6010L frozen/unresponsive.  (Read 699 times)

magicdiaz02

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D-Link DCS-6010L frozen/unresponsive.
« on: December 19, 2016, 04:50:13 AM »

Hi all,

I am new here, i hope you guys can help me.

Problem:
-I have this camera DCS-6010L which is frozen/unresponsive after 3-5 days.
-frozen/unresponsive = i cannot access it through browser 192.168.xxx.xxx
-i have setup the camera to reboot daily as well but it does not reboot when its frozen.
-the camera is giving me ping replies when frozen, i just cannot access it.
-the camera is also giving solid green light, which is usually a blinking green.
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FurryNutz

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Re: D-Link DCS-6010L frozen/unresponsive.
« Reply #1 on: January 09, 2017, 12:53:04 PM »

Link>Welcome!

Sorry for the late response...

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
How many other wireless devices do you have connected to the main host router?
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.10 DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

What browser are you using?
Try IE11 or FF?
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