D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-615 => Topic started by: Sworpp on August 20, 2018, 04:21:39 AM
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So, I've had this issue since I bought my new router which is D-Link 615. But I noticed that every 20 minutes it drops connection for at least 5 - 10 seconds. But the thing is, if I use my normal Ethernet Connection, nothing happens. So, I am thinking that my D-Link 615 is having an issue. So, any suggestion and advises would be High Appreciated... because this is so frustrating.
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Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)
- What Hardware version is your router? Look at sticker under the router case.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
- What region are you located?
- Are you wired or wireless connected to the router?
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
- Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
- What ISP Modem service link speeds UP and Down do you have? Link> Speed Testing Sites (http://forums.dlink.com/index.php?topic=48352.0)
- By-pass the main host router and check internet connection by connecting a wired LAN PC directly to the ISP modem to verify connection access and ISP speeds.
- Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)
- Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)
- For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)
- Ensure the default (dlink) SSID name is changed. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
- What wireless modes are you using?
- 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
- Channel Width set for Auto 20/40Mhz or try 20Mhz only.
- Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channels) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions.
- Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
- Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner (http://forums.dlink.com/index.php?topic=48327.0) to find out. How many?
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Hello, FurryNutz.
-Hardware Version: M2
-Firmware Version: 2.0.17
-Region Located To: Kuwait
-Wired (this issue happens with wireless as well, but I would say Wired because that's what I use the most).
-ISP Service: Cable
-DIR-615
-ISP Modem/Service is using: Dyanmic
-FASTtelco (A company).
-PING ms 40 / DOWNLOAD Mbps 3.38 / UPLOAD Mbps 0.46
-Cable using: Cat6
-Not having that issue at all.
-I do not have that option on the website.
-SSID Name has changed.
-Wireless mode: 802.11 N
-I tried all of the different Wireless mode but the issue still occurs.
-I set it to 20 MHz.
-There is actually no house phones or WiFi that is causing interferences.
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What is the Mfr and model# of the modem your using?
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Not sure where to find that..
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Fasttelco is DSL, not cable. The modem is what the phone line is connected into and then the Ethernet cable goes to the router. There should be a name and model on there somewhere.
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Yes should be a modem and a Mfr name and model, maybe a sticker under it...